Call Details

Bolna ID: 0229843d-d65f-4a71-bb4a-a90791cb86a8

Phone: +919386185785

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 10:52:03

Ended:
Not set

Last Processed:
2025-10-18 10:59:39

Last Retry At:
2025-10-18 10:59:39

Next Retry Scheduled:
2025-10-18 10:57:20

Next Call Scheduled:
2025-10-18 10:57:20

Call Timeline 14
2025-10-18 10:52:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 10:52:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 10:52:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 10:52:20
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 10:52:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 10:52:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 10:57:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3}
2025-10-18 10:58:17
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3, attempt_no=1, status=COMPLETED}
2025-10-18 10:58:17
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3, reason=Retry attempt succeeded, attempt_no=1}
2025-10-18 10:58:17
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3}
2025-10-18 10:58:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3, attempt_no=1, status=COMPLETED}
2025-10-18 10:58:24
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3, reason=Retry attempt succeeded, attempt_no=1}
2025-10-18 10:58:24
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=44799856-228a-452a-92e6-e19bf0c130b3}
2025-10-18 10:59:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-18 10:59:39}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-18 05:22:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T05:22:05.157997, scheduled_at=2025-10-18T05:22:05.157969, custom_extractions=null, telephony_data={duration=0.0, to_number=+919386185785, provider_call_id=2030aaf2-bb76-43ad-9422-7a798dd7dc3f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919386185785, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 10:41:41, callback_request_id=null, is_callback=null, fullName=Hasnain, resume_review_id=68f3215018c34103788ec5d0, reviewDetails={overallScore={score=56.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally clear, but the organization can be enhanced. Proper headings for each section would improve readability., score=62, readability=Readability is somewhat compromised by the lack of clear section separators and inconsistent formatting. Adding bullet points and headings would enhance visual clarity and organization., essentialSectionsPresence=The resume includes essential sections such as Objective, Experience, and Education. However, placing the Experience section in reverse chronological order would better showcase recent achievements., scale=100}, atsReadabilityScore={feedback=The resume includes key details such as contact information and job titles but lacks keyword optimization. Adjusting this and improving section labeling will enhance ATS readability., score=60, scale=100, keyElementsReadableByATS=Key elements like name and contact details are correctly placed, but the integration of industry-specific keywords is minimal. Incorporating these keywords would improve ATS compatibility significantly.}, impact={feedback=The resume lacks a clear demonstration of the impact Hasnain has had in his roles. Quantifiable achievements and metrics are missing, which diminishes potential impact., score=55, spellCheck=Minor spelling errors and inconsistent formatting detract from professionalism. A thorough proofreading is necessary to eliminate these issues., bulletPointsUsage=Bullet points are present but inconsistent. Ensuring a consistent style and structure for bullet points would improve readability and impact., weakActionVerbs=Some action verbs are weak or vague, leading to generalizations. Using stronger, more specific verbs would enhance the descriptions of responsibilities., scale=100, quantifyingImpact=Quantifiable achievements and metrics are not highlighted, which limits the perceived impact of documented responsibilities. Including figures or percentages would concretize accomplishments., repetitionAvoidance=There’s noticeable repetition of certain verbs across different role descriptions. Introducing a variety of action verbs would make the descriptions more dynamic., accomplishmentLanguage=The language lacks a strong focus on accomplishments and often reads as a list of duties. Emphasizing outcomes and results would strengthen the resume.}, crispness={feedback=The resume is longer than necessary, and could benefit from tighter editing. Streamlining bullet points and avoiding lengthy descriptions will improve its crispness., resumeLength=The resume is overly lengthy and contains unnecessary sections. Condensing content to focus only on relevant experience would make it more impactful., score=52, bulletPointsCount=The number of bullet points is sufficient but could be better organized. Consider grouping related tasks for clarity., fillerWords=Numerous filler words detract from the crispness of the resume. Removing this fluff will improve readability and directness., bulletPointLength=Many bullet points are too lengthy, making statements cumbersome. Shortening them to focus on key responsibilities would enhance clarity., scale=100}, qualityAddOn={feedback=The resume uses some buzzwords and vague descriptors that reduce specificity. Improving language precision and ensuring consistent formatting will add quality., score=53, buzzwordsCliches=The inclusion of buzzwords like 'professionally managed organization' detracts from clarity. Using precise and specific language would improve quality., datesFormatting=Dates are inconsistently formatted, creating confusion. Ensure all dates are in a consistent format to enhance readability., activeVoice=The document frequently defaults to passive voice. Revising sentences to be in active voice will improve engagement and clarity., scale=100, personalPronounsUsage=Personal pronouns are used, which can be unconventional in resumes. Removing personal pronouns such as 'I' will maintain formality.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-18T05:22:20.348929, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-18 05:22:20, id=0229843d-d65f-4a71-bb4a-a90791cb86a8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-18 05:22:05, status=busy}

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Context Details
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