Call Details

Bolna ID: c00f970c-c261-4f6d-93a9-9486cd0516f5

Phone: +919682064854

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-18 09:01:38

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-18 09:13:25

Next Call Scheduled:
2025-10-18 09:13:25

Call Timeline 14
2025-10-18 09:01:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-18 09:01:44
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 09:01:46
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 09:02:13
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-18 09:02:13
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-18 09:02:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-18 09:07:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1f86e96f-d6a4-4226-9778-561bc76ae47b}
2025-10-18 09:08:24
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=1f86e96f-d6a4-4226-9778-561bc76ae47b, attempt_no=1, status=NO_ANSWER}
2025-10-18 09:08:25
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-18 09:08:25
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1f86e96f-d6a4-4226-9778-561bc76ae47b}
2025-10-18 09:13:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9248656-678e-43a0-8a5e-9739e793f857}
2025-10-18 09:14:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=e9248656-678e-43a0-8a5e-9739e793f857, attempt_no=2, status=BUSY}
2025-10-18 09:14:06
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-18 09:14:06
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e9248656-678e-43a0-8a5e-9739e793f857}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-18 03:31:39, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-18T03:31:39.929163, scheduled_at=2025-10-18T03:31:39.929134, custom_extractions=null, telephony_data={duration=0.0, to_number=+919682064854, provider_call_id=b4ac3696-17f0-4fa5-ab49-01020ad93a42, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919682064854, recipient_data={recipient_phone_number=null, review_completed=2025-10-18 08:51:27, callback_request_id=null, is_callback=null, fullName=Mr., resume_review_id=68f307659f941c720e719796, reviewDetails={overallScore={score=61.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as a summary, skills, professional experience, and education. However, the experience is not presented in reverse chronological order, reducing the document's overall effectiveness and clarity., score=65, readability=The readability of the resume is hindered by inconsistent use of bullet points and overly detailed descriptions without clear headers. Better organization with clearly defined and labeled sections would improve readability significantly., essentialSectionsPresence=The important sections like Professional Experience and Education are present but the experience section’s chronology needs restructuring to highlight recent roles effectively. The inclusion of a declaration is unnecessary and could be omitted., scale=100}, atsReadabilityScore={feedback=Overall, the resume is largely readable by ATS, but lacks some industry-specific keywords that would enhance searchability. Improving keywords related to safety management and industry standards would bolster ATS compatibility., score=64, scale=100, keyElementsReadableByATS=Key elements such as name, contact information, and education are placed for optimal ATS reading. However, incorporating more aligned keywords could enhance the document's visibility in initial ATS screenings.}, impact={feedback=While bullet points are used, the impact is diminished due to a lack of quantified achievements which offer measurable insights into the candidate’s successes. Moderate use of action verbs does not fully emphasize the accomplishments, requiring more dynamic language to convey a strong impact., score=62, spellCheck=Spelling errors such as 'insure' instead of 'ensure' and other minor grammatical mistakes are present, impacting the professionalism of the document. A thorough spell-check is recommended to correct these issues., bulletPointsUsage=The use of bullet points to list responsibilities is effective, but many points are overly detailed and could benefit from being more concise. Ensuring each point focuses on key achievements rather than all tasks would enhance impact., weakActionVerbs=Several action verbs are weak or general, hindering the resume's ability to convey a dynamic professional image. Strengthening verb choices with more assertive options like 'optimized' or 'orchestrated' will add to the sense of accomplishment., scale=100, quantifyingImpact=There is little evidence of quantifiable impact within the bullet points, which makes it difficult to gauge the candidate’s level of success and contribution. Including statistics or specific outcomes would strengthen the narrative considerably., repetitionAvoidance=Repetition of terms such as 'ensure' and similar verbs reduces the impact of the content, suggesting a need for more varied language. Greater diversity in phrasing will help maintain the reader's engagement and highlight different capabilities., accomplishmentLanguage=The language used lacks a strong accomplishment-oriented focus, often describing duties rather than achievements. Shifting the narrative towards result-driven descriptions would provide a clearer picture of value added by the candidate.}, crispness={feedback=The resume's length is acceptable given the years of experience but is marred by sections that could be more concise. Bullet points tend to be overly detailed, diminishing their effectiveness in quickly conveying critical information., resumeLength=The resume's length is reasonably aligned with the candidate's experience level but could be reduced by eliminating redundancy and streamlining descriptions. Condensing information will enhance readability and focus., score=58, bulletPointsCount=The number of bullet points per job is excessive, diluting the impact of significant achievements. Prioritizing fewer, more impactful bullet points would provide clearer insights into the candidate's contributions., fillerWords=There is a noticeable presence of filler words and phrases that do not add value, contributing to unnecessary verbosity. Eliminating these could significantly tighten the overall narrative., bulletPointLength=Many bullet points are overly lengthy, making it difficult to grasp key details quickly. Shortening these points by focusing on primary achievements will improve reader engagement., scale=100}, qualityAddOn={feedback=The resume often resorts to vague industry buzzwords and lacks specificity in accomplishments. The formatting of dates is mostly consistent, but use of passive voice occasionally undermines the impact of achievements., score=60, buzzwordsCliches=Buzzwords such as 'compliance' and 'adherence' are used frequently without specific context, reducing effectiveness. Replacing them with more precise and detailed descriptions will enhance the resume's appeal., datesFormatting=Dates are formatted consistently which aids clarity, though some discrepancies in tense between sections can be confusing. Ensuring uniform past or present tense based on the timeline of experience would benefit the narrative., activeVoice=The resume contains instances of passive voice that dilute the strength of accomplishments. 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