Call Details

Bolna ID: 9c7b60e0-04d5-4ae8-818e-9067eebe5705

Phone: +917907753866

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 41.30s

Cost: ₹6.93

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-17 16:44:05

Ended:
Not set

Last Processed:
2025-10-17 16:46:39

Last Retry At:
2025-10-17 16:46:39

Next Retry Scheduled:
2025-10-17 16:50:25

Next Call Scheduled:
2025-10-17 16:50:25

Call Timeline 11
2025-10-17 16:44:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-17 16:44:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 16:44:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 16:44:22
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 16:45:25
COMPLETED MAIN
CALLBACK_UPDATE
₹5.93
Duration: 41.30s
2025-10-17 16:45:25
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-17 16:45:25
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-17 16:45:28
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f2255002f50f05e78d0b85, scheduled_for=2025-10-18T11:11}
2025-10-17 16:45:32
COMPLETED MAIN
CALLBACK_UPDATE
₹6.93
Duration: 41.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled Call Back, disposition_3=Time Confirmed}}}
2025-10-17 16:46:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-17 16:46:39}
2025-10-17 16:46:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-17 16:46:39}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Divya, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no ma'am actually i am little busy with my family
assistant:  No worries, Divya! What time can I call you back today or tomorrow?
user:  tomorrow
assistant:   Great! What time tomorrow works best for you, Divya?
user:  morning
assistant:   Perfect, I’ll call you tomorrow morning then. Just
user:  like eleven eleven am
assistant:    Got it, Divya. I’ll call you tomorrow at eleven am. Looking forward to our chat!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi Divya, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no ma'am actually i am little busy with my family
assistant:  No worries, Divya! What time can I call you back today or tomorrow?
user:  tomorrow
assistant:   Great! What time tomorrow works best for you, Divya?
user:  morning
assistant:   Perfect, I’ll call you tomorrow morning then. Just
user:  like eleven eleven am
assistant:    Got it, Divya. I’ll call you tomorrow at eleven am. Looking forward to our chat!
assistant: Call will now disconnect
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Context Details
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