Call Details

Bolna ID: 0c00ccf6-d84c-49dc-a87e-37614e40d9ed

Phone: +919895922180

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-17 16:18:38

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-17 16:30:19

Next Call Scheduled:
2025-10-17 16:30:19

Call Timeline 14
2025-10-17 16:18:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-17 16:18:44
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 16:18:46
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 16:19:15
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 16:19:15
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-17 16:19:15
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-17 16:24:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0b67e717-b402-4688-b1fe-3fa656f166fd}
2025-10-17 16:25:19
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=0b67e717-b402-4688-b1fe-3fa656f166fd, attempt_no=1, status=BUSY}
2025-10-17 16:25:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-17 16:25:19
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0b67e717-b402-4688-b1fe-3fa656f166fd}
2025-10-17 16:30:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e8e77bdc-3ce3-429b-9bfe-f38077406250}
2025-10-17 16:31:06
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=e8e77bdc-3ce3-429b-9bfe-f38077406250, attempt_no=2, status=BUSY}
2025-10-17 16:31:06
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-17 16:31:06
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e8e77bdc-3ce3-429b-9bfe-f38077406250}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-17 10:48:40, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T10:48:40.146506, scheduled_at=2025-10-17T10:48:40.146472, custom_extractions=null, telephony_data={duration=0.0, to_number=+919895922180, provider_call_id=44d8d49f-da34-4df0-ba0a-a3de153e02f6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919895922180, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 16:08:16, callback_request_id=null, is_callback=null, fullName=APARNA, resume_review_id=68f21c4d18c34103788ea9c3, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has all the essential sections like Work Experience and Education, but the lack of clear separation between each role might make it harder to scan. Ensure the chronological order is strictly maintained in the Work History to highlight the most recent accomplishments., score=60, readability=The resume's readability can be improved by using clearer headings and consistent formatting. Additionally, ensure the use of standard fonts throughout the document., essentialSectionsPresence=All required sections, including experience and education are present. However, the formatting could be improved for better readability., scale=100}, atsReadabilityScore={feedback=The resume has the essential elements that are compatible with ATS. For improved compatibility, strategically use keywords related to your target roles and industry., score=65, scale=100, keyElementsReadableByATS=The contact information, recent experience, and education details are provided. Ensure relevant keywords are included to facilitate the ATS parsing process.}, impact={feedback=The use of bullet points is consistent throughout the experience section. 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Try to use a variety of action verbs to keep the descriptions engaging. Consider a thesaurus!, accomplishmentLanguage=The language used is generally job-description oriented rather than achievement-focused. Highlighting specific accomplishments would improve the overall impact. Focus on 'What you did' and 'the results' of your actions.}, crispness={feedback=The resume is appropriately concise given the experience level, but some points can still be condensed. Prioritize strong and impactful language to improve the resume's effectiveness., resumeLength=The resume's length is suitable for the stated level of experience, which is good. However, there is always room to optimize., score=50, bulletPointsCount=The number of bullet points appears reasonable with the experience. Still, unnecessary information should be omitted., fillerWords=Some bullet points could be trimmed to eliminate unnecessary filler words. Use clear and impactful statements to make each point count., bulletPointLength=Some bullet points could be more concise. Ensure each point is impactful and directly conveys the key responsibilities and achievements of each role., scale=100}, qualityAddOn={feedback=The resume uses some generic terms. Replace them with specific, industry-relevant terms to enhance the resume's clarity. Check for inconsistent date formats., score=62, buzzwordsCliches=Avoid buzzwords like 'team player' and 'results driven'. Instead, provide detailed instances to showcase your skills and accomplishments, which is more effective., datesFormatting=Ensure consistency in the date formatting used throughout the resume. Use a consistent format such as 'Month Year' or 'MM/YYYY'., activeVoice=Ensure the use of active voice to make the statements more engaging and impactful. 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