Call Details

Bolna ID: 681249b5-4dcb-4703-8920-f29e3c71b69f

Phone: +918109383638

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-17 15:46:38

Ended:
Not set

Last Processed:
2025-10-17 15:54:40

Last Retry At:
2025-10-17 15:54:40

Next Retry Scheduled:
2025-10-17 15:52:07

Next Call Scheduled:
2025-10-17 15:52:07

Call Timeline 14
2025-10-17 15:46:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-17 15:46:42
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 15:46:43
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 15:47:07
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 15:47:07
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-17 15:47:07
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-17 15:52:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f}
2025-10-17 15:53:08
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f, attempt_no=1, status=COMPLETED}
2025-10-17 15:53:08
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f, reason=Retry attempt succeeded, attempt_no=1}
2025-10-17 15:53:08
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f}
2025-10-17 15:53:14
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f, attempt_no=1, status=COMPLETED}
2025-10-17 15:53:14
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f, reason=Retry attempt succeeded, attempt_no=1}
2025-10-17 15:53:14
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5d9cbd9d-7d22-431c-88b8-5da12a84e26f}
2025-10-17 15:54:40
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-17 15:54:40}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-17 10:16:39, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T10:16:39.934077, scheduled_at=2025-10-17T10:16:39.934024, custom_extractions=null, telephony_data={duration=0.0, to_number=+918109383638, provider_call_id=d38f7e2a-3f1d-428f-b729-cde6d7bdb0d6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918109383638, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 15:36:03, callback_request_id=null, is_callback=null, fullName=Aman, resume_review_id=68f214cd9f941c720e717d9c, reviewDetails={overallScore={score=59.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear layout with well-defined sections that are easy to follow. However, the contact information needs to be properly aligned and the email address should be complete to enhance readability., score=65, readability=Overall, the text is clear, but some sections could use better formatting to improve line spacing and organization. The resume would benefit from consistent font usage and alignment for better flow., essentialSectionsPresence=Essential sections such as Work Experience, Projects, and Education are present and contribute to a comprehensive overview. However, the addition of a dedicated Skills section at the beginning can improve the resume's structure., scale=100}, atsReadabilityScore={feedback=The resume includes key information needed for ATS considerations, like job titles and education details. Adding more role-specific keywords is recommended to enhance its ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Most elements such as job titles, durations, and educational background are visible and likely readable by ATS. However, the email format needs correction for accurate parsing.}, impact={feedback=While the resume uses bullet points effectively, it lacks quantifiable metrics that showcase impact. The experience descriptions could be more detailed with specific achievements that add credibility to the roles., score=55, spellCheck=The document is largely free of spelling errors, though the incomplete email address presents a critical mistake. Careful proofing could prevent such oversights and ensure professionalism., bulletPointsUsage=The bullet points effectively highlight responsibilities but could be enhanced by specifying outcomes and key contributions. Outlining specific accomplishments within each point would emphasize the candidate's impact., weakActionVerbs=Action verbs are present, but some lack the vigor needed to fully convey the applicant's contributions. Consider using more dynamic verbs like 'spearheaded,' 'transformed,' or 'innovated' to elevate descriptions., scale=100, quantifyingImpact=There is a notable lack of quantifiable achievements across the work experience. Including figures or percentages that demonstrate improvements or contributions would greatly enhance the impact., repetitionAvoidance=The resume shows some repetition, particularly with action verbs across different roles. Diversifying the language used for describing duties can provide a fresher perspective and avoid monotonous phrasing., accomplishmentLanguage=The language in the resume is more descriptive of duties rather than accomplishments. Incorporating a results-oriented narrative would make the resume more compelling and highlight professional growth.}, crispness={feedback=The resume contains excess information, making it slightly overwhelming. Reducing the volume of text and focusing on core achievements can significantly improve its effectiveness., resumeLength=The resume is appropriately detailed but slightly overlong for the level of experience. Trimming redundant or excessive descriptions will help maintain the reader's attention., score=52, bulletPointsCount=The number of bullet points in some sections is excessive and can be consolidated. Focusing on the most important achievements will help streamline the document., fillerWords=The resume contains filler words that do not add value. Eliminating these will create a more impactful and succinct presentation of the candidate's skills and experiences., bulletPointLength=Some bullet points are too long and need to be made more concise to enhance readability. Reducing the word count while maintaining substance will improve clarity., scale=100}, qualityAddOn={feedback=The resume's use of language is generally professional but includes buzzwords that can be replaced with more specific terms. Ensuring date formats are uniform will improve readability., score=60, buzzwordsCliches=Buzzwords like 'proven track record' can be more explicit by detailing specific achievements. Removing these and citing particular successes will enhance authenticity., datesFormatting=Dates are mostly consistent but should be standardized throughout to maintain a professional layout. Using one format for all dates will help to reduce confusion., activeVoice=The document predominantly uses active voice, which is effective. Continuous use of active language ensures clarity and engagement from the reader., scale=100, personalPronounsUsage=The resume does a good job of avoiding personal pronouns, which maintains a professional tone. 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Context Details
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