Dashboard

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user:  hello
assistant:  Hi Leena, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes yes you can talk to me now
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  no no i'm looking for a job job change
assistant:  Got it, Leena. We have your experience as ten years, is that correct?
user:  ten years in the sense it is eight years nine months
assistant:   Thanks
user:  and other two years worked in i didn't update that in my resume like other two years i worked in google mapping so as such i didn't update that in my resume because that is no way related to my current job
assistant:   Makes sense, Leena. What kind of roles are you targeting now?
user:  manual qa
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes yes yes i'm aware of it
assistant:   Perfect! ATS filters resumes
user:  my resume is not getting picked by yeah yeah tell me
assistant:  I see your resume score was sixty one out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  no no i'm not getting any i got only one or two calls that's it since one month
assistant:   Are you customizing your resume for every job to match keywords or applying with the same resume to all jobs?
user:  i'm applying with the same resume to all the jobs
assistant:   Hmm, that’s likely why you’re not getting enough calls. Your resume needs the right keywords for each job to pass ATS filters. Does that make sense?
user:  okay
assistant:    Your CV is like a magnet, Leena. It must highlight skills and achievements as per the role and domain to attract the right opportunities. Without industry keywords, it won’t show up to recruiters even if you’re the right fit. Would you like me to explain more?
user:  sorry right now i'm not interested in a paid services because i've already paid for shine
assistant:  I get
user:  they're already helping me with my resume yes
assistant:   That’s good, Leena. But Shine might not focus on ATS optimization and job-specific customization like we do. Getting more interview calls often needs that extra edge. Would you want to hear how Outspark helped over two lakh professionals get noticed by top companies?
user:  yeah tell me
assistant:   We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. Plus, lifetime access to edit and download in twenty-five templates. Sound useful so far?
user:  okay
assistant:    We also offer two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. This helps you build a strong LinkedIn presence and get noticed by recruiters. What do you think the value of this package should be, Leena?
user:  right now i'm not interested i'm sorry
assistant:   I understand
user:  can i get into call at some other time yeah yeah
assistant:   Sure, Leena! What time can I call you back today or tomorrow?
user:  no no no no not now i'll i'll i'll just call you back again if i'm interested ok
assistant:   No worries, Leena! I’ll be here whenever you’re ready. Just give me a call. Take care!
user:  yes
assistant: Call will now disconnect
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Anita offered Outspark's services, which include ATS-friendly resumes and LinkedIn optimization, but Leena declined the paid services as she is already receiving help from another platform, Shine. Leena expressed that she would reach out again if she became interested in Outspark's offerings. The call ended with Anita assuring Leena that she could contact her anytime., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=232.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2881, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2864, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=183, input=817}, azure_gpt-4_1-mini={output=620, input=61003}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=183, input=817, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=620, input=61003, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=105, input=49322, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 09:20:03, status=call-disconnected}

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Condense information to its essence by removing unnecessary words and phrases., scale=100}, qualityAddOn={feedback=You've successfully avoided generic buzzwords, and consistently used the active voice. However, the date formatting isn't consistent, and ensuring uniformity can boost the resume's clarity and readability., score=60, buzzwordsCliches=Your resume generally avoids common cliches, and uses specialized language. Refrain from vague terms like 'Results-oriented', and instead choose more specific description of accomplishments and skills., datesFormatting=The date format on your experience section is correct. However, please ensure all dates are consistently formatted to improve the overall professionalism. , activeVoice=The use of active voice makes the resume more engaging and impactful. Continue to focus on strong verbs and direct phrasing throughout your resume., scale=100, personalPronounsUsage=You've managed to use the correct formatting and have successfully avoided using personal pronouns. This maintains a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T09:20:05.860966, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 09:20:05, id=5e08d351-79e5-42a7-a7ef-4e80c6dd113d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 09:20:03, status=initiated}