Call Details
Bolna ID:
b07c59b9-d118-4a8b-a8fa-4b2541741f85
Phone: +918375019260
From: N/A
Status: completed
Processing: COMPLETED
Duration: 34.30s
Cost: ₹4.51
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-17 14:01:03
Last Retry At:
2025-10-17 14:01:03
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 8
Call History (Raw Callbacks) 5
{created_at_str=2025-10-17 08:28:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=4.51, batch_id=null, cost_breakdown={synthesizer=2.76, transcriber=0.524, synthesizer_breakdown={welcome_message=0, conversation=2.76}, llm=0.228, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.524}, network=0.925, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.163, hangup=0.059}}, created_at=2025-10-17T08:28:40.484506, scheduled_at=2025-10-17T08:28:40.484473, custom_extractions=null, telephony_data={duration=35.0, to_number=+918375019260, provider_call_id=495c20f0-b1d2-4083-8674-3d134b316f4a, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/2935c24a-b38e-4fd1-b492-0a53619ec650.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+918375019260, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bcb7a41d-a2d5-4d41-bd8c-ab6793fc5a55, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: about you
assistant: I’m Anita from Outspark Resume Services, here to help you get more interview calls with a job-customized, ATS-friendly resume. Are you currently looking to update your resume or for a job change?
user: no ma'am
assistant: No worries! When would be a good time to call you back today or tomorrow?
, updated_at=2025-10-17T08:30:02.653807, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 08:30:02, id=b07c59b9-d118-4a8b-a8fa-4b2541741f85, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita initiated the call to offer resume services, asking if the user was looking to update their resume or change jobs. The user responded negatively, indicating they were not interested. Anita then inquired about a suitable time to call back, showing willingness to follow up at a later time., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "No", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=No, disposition_3=}}}, smart_status=not_interested, conversation_duration=34.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=34.199936, provider_connected=false}, transcriber_duration=34.199936, transcriber_model=nova-3, synthesizer_characters=276, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=276, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=73, input=112}, azure_gpt-4_1-mini={output=79, input=3763}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=73, input=112, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=79, input=3763, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3940, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 08:28:40, status=completed}
{created_at_str=2025-10-17 08:28:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=3.51, batch_id=null, cost_breakdown={synthesizer=2.76, transcriber=0.524, synthesizer_breakdown={welcome_message=0, conversation=2.76}, llm=0.228, platform=0, transcriber_breakdown={analytics=0, conversation=0.524}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.163, hangup=0.059}}, created_at=2025-10-17T08:28:40.484506, scheduled_at=2025-10-17T08:28:40.484473, custom_extractions=null, telephony_data={duration=0.0, to_number=+918375019260, provider_call_id=495c20f0-b1d2-4083-8674-3d134b316f4a, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918375019260, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bcb7a41d-a2d5-4d41-bd8c-ab6793fc5a55, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user: about you
assistant: I’m Anita from Outspark Resume Services, here to help you get more interview calls with a job-customized, ATS-friendly resume. Are you currently looking to update your resume or for a job change?
user: no ma'am
assistant: No worries! When would be a good time to call you back today or tomorrow?
, updated_at=2025-10-17T08:29:53.910224, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 08:29:53, id=b07c59b9-d118-4a8b-a8fa-4b2541741f85, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita initiated the call to offer resume services, asking if the user was looking to update their resume or change jobs. The user responded negatively, indicating they were not interested. Anita then inquired about a suitable time to call back, showing willingness to follow up at a later time., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=34.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=34.199936, provider_connected=false}, transcriber_duration=34.199936, transcriber_model=nova-3, synthesizer_characters=276, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=276, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=73, input=112}, azure_gpt-4_1-mini={output=79, input=3763}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=73, input=112, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=79, input=3763, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3940, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 08:28:40, status=call-disconnected}
{created_at_str=2025-10-17 08:28:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T08:28:40.484506, scheduled_at=2025-10-17T08:28:40.484473, custom_extractions=null, telephony_data={duration=0.0, to_number=+918375019260, provider_call_id=495c20f0-b1d2-4083-8674-3d134b316f4a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918375019260, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bcb7a41d-a2d5-4d41-bd8c-ab6793fc5a55, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T08:29:09.800614, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 08:29:09, id=b07c59b9-d118-4a8b-a8fa-4b2541741f85, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 08:28:40, status=in-progress}
{created_at_str=2025-10-17 08:28:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T08:28:40.484506, scheduled_at=2025-10-17T08:28:40.484473, custom_extractions=null, telephony_data={duration=0.0, to_number=+918375019260, provider_call_id=495c20f0-b1d2-4083-8674-3d134b316f4a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918375019260, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bcb7a41d-a2d5-4d41-bd8c-ab6793fc5a55, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T08:28:45.31751, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 08:28:45, id=b07c59b9-d118-4a8b-a8fa-4b2541741f85, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 08:28:40, status=ringing}
{created_at_str=2025-10-17 08:28:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T08:28:40.484506, scheduled_at=2025-10-17T08:28:40.484473, custom_extractions=null, telephony_data={duration=0.0, to_number=+918375019260, provider_call_id=495c20f0-b1d2-4083-8674-3d134b316f4a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918375019260, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bcb7a41d-a2d5-4d41-bd8c-ab6793fc5a55, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T08:28:41.66233, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 08:28:41, id=b07c59b9-d118-4a8b-a8fa-4b2541741f85, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 08:28:40, status=initiated}
Context Details
{recipient_phone_number=+918375019260, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=bcb7a41d-a2d5-4d41-bd8c-ab6793fc5a55, attemptType=RETRY}, resume_review_id=null}