Call Details

Bolna ID: c37bfd90-53d3-4733-9b71-95180b9f43e9

Phone: +919656377052

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 75.20s

Cost: ₹9.96

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-17 13:19:04

Ended:
Not set

Last Processed:
2025-10-17 13:22:03

Last Retry At:
2025-10-17 13:22:03

Next Retry Scheduled:
2025-10-17 13:25:47

Next Call Scheduled:
2025-10-17 13:25:47

Call Timeline 11
2025-10-17 13:19:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-17 13:19:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 13:19:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 13:19:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 13:20:47
COMPLETED MAIN
CALLBACK_UPDATE
₹8.46
Duration: 75.20s
2025-10-17 13:20:47
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-17 13:20:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-17 13:20:51
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f1f55b02f50f05e78d05d2, scheduled_for=2025-10-17T13:50:51.968293765}
2025-10-17 13:20:54
COMPLETED MAIN
CALLBACK_UPDATE
₹9.96
Duration: 75.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Scheduled, disposition_3=Customer requested call back tomorrow after 2 PM}}}
2025-10-17 13:22:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-17 13:22:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-17 13:22:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-17 13:22:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Midhuna, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  what is number
assistant:  Sorry, Midhuna, could you please clarify what number you mean?
user:  what is this about
assistant:  Midhuna, I see you checked your resume score with us today. We help professionals get more interview calls by upgrading their resumes to be ATS-friendly and job-customized. Are you looking for a job change or just updating your resume?
user:  i am looking for a job change but this is not a good time
assistant:  No worries, Midhuna! When would be a better time for me to call you back today or tomorrow?
user:  tomorrow would be good
assistant:   Great! What time tomorrow works best for you, Midhuna?
user:  maybe after two o'clock in the afternoon
assistant:   Perfect, Midhuna. I’ll call you tomorrow after two o’clock in the afternoon. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi Midhuna, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  what is number
assistant:  Sorry, Midhuna, could you please clarify what number you mean?
user:  what is this about
assistant:  Midhuna, I see you checked your resume score with us today. We help professionals get more interview calls by upgrading their resumes to be ATS-friendly and job-customized. Are you looking for a job change or just updating your resume?
user:  i am looking for a job change but this is not a good time
assistant:  No worries, Midhuna! When would be a better time for me to call you back today or tomorrow?
user:  tomorrow would be good
assistant:   Great! What time tomorrow works best for you, Midhuna?
user:  maybe after two o'clock in the afternoon
assistant:   Perfect, Midhuna. I’ll call you tomorrow after two o’clock in the afternoon. Looking forward to helping you boost your resume!
assistant: Call will now disconnect
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Context Details
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