Call Details

Bolna ID: 236eb9ff-d8ad-4f10-977a-abb38157cd42

Phone: +918777097790

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 274.00s

Cost: ₹39.39

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-17 12:36:06

Ended:
Not set

Last Processed:
2025-10-17 12:40:03

Last Retry At:
2025-10-17 12:40:03

Next Retry Scheduled:
2025-10-17 12:46:11

Next Call Scheduled:
2025-10-17 12:46:11

Call Timeline 11
2025-10-17 12:36:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-17 12:36:09
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 12:36:11
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 12:36:21
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 12:38:39
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-17 12:38:39}
2025-10-17 12:40:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-17 12:40:03, message=Successfully fetched and saved additional details}
2025-10-17 12:41:11
COMPLETED MAIN
CALLBACK_UPDATE
₹34.39
Duration: 273.10s
2025-10-17 12:41:11
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-17 12:41:11
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-17 12:41:14
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f1ec1202f50f05e78d041f, scheduled_for=2025-10-18T12:41:14.088273667}
2025-10-17 12:41:18
COMPLETED MAIN
CALLBACK_UPDATE
₹39.39
Duration: 273.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Follow Up, disposition_3=Interested - Follow Up - Call Back Scheduled}}}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi MADHU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  actually i'm in office tell me if something is important
assistant:  I understand, MADHU. Just quick— I saw you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  hello
assistant: Hey MADHU, just checking— are you looking to change jobs or just update your resume
user:  hello yes yes
assistant:  Great! You have around ten years of experience, right? What kind of roles are you targeting?
user:  well
assistant:  Hey MADHU, could you please tell me what roles you are aiming for?
user:  finance and company secretary
assistant:   Nice choices! Are you aware of ATS, the software that screens resumes before HR sees them?
user:  yeah the thing no
assistant:   No worries, MADHU! ATS filters resumes using keywords. If your resume isn’t ATS-friendly, it might get rejected before reaching recruiters. Makes sense?
user:  okay
assistant:   MADHU, your resume scored only fifty nine point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls?
user:  earlier i am getting but now now i'm not getting much
assistant:   Hmm, are you customizing your resume for each job or using the same one for all applications?
user:  same
assistant:   That’s why you’re not getting enough calls, MADHU. Your resume lacks the right keywords and structure to pass ATS. Does that make sense?
user:  okay
assistant:   Your resume should act like a magnet, MADHU. It needs to highlight skills and achievements matching the job you want. Otherwise, ATS won’t show it to recruiters. Want me to explain more?
user:  yes i i'm not understanding that is ats
assistant:  ATS is like a gatekeeper, MADHU. It scans your resume for keywords and format before HR sees it. If it doesn’t match, your resume gets rejected automatically. That’s why ATS-friendly resumes get more interview calls. Clear?
user:  ok
assistant:   So, MADHU,
user:  so how to get that
assistant:   MADHU, that’s exactly where Outspark helps! We create ten ATS-friendly, job-customized resumes with matching cover letters and interview prep kits. Want to hear how this can boost your chances?
user:  yeah
assistant:   Great! We also offer two LinkedIn services: a detailed profile review and a 14-day posting calendar to boost your visibility. Interested to know the value of this full package?
user:  yeah i have seen it it's very much high
assistant:    Exactly, MADHU! But for a limited time, we offer this entire package at just rupees two thousand plus GST. It’s a huge discount to boost your career fast. Want me to send you the payment link?
user:  okay i have to send will do with my family and i will let you know
assistant:  I get it, MADHU. But this discount lasts only three days. Don’t miss out—your career deserves this boost. Can I call you back tomorrow to check?
user:  yeah
assistant:   Perfect! What time tomorrow works best for you, MADHU?
user:  yeah okay
assistant:  Thanks, MADHU! I’ll call you tomorrow then. Meanwhile, think about how much better your resume can be. Talk soon!
user:  yeah
assistant:  Hey MADHU, just checking in—ready to grab that resume upgrade and get more interview calls?
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user:  yes
assistant:  Hi MADHU, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  actually i'm in office tell me if something is important
assistant:  I understand, MADHU. Just quick— I saw you checked your resume score today. Are you looking for a job change or just updating your resume?
user:  hello
assistant: Hey MADHU, just checking— are you looking to change jobs or just update your resume
user:  hello yes yes
assistant:  Great! You have around ten years of experience, right? What kind of roles are you targeting?
user:  well
assistant:  Hey MADHU, could you please tell me what roles you are aiming for?
user:  finance and company secretary
assistant:   Nice choices! Are you aware of ATS, the software that screens resumes before HR sees them?
user:  yeah the thing no
assistant:   No worries, MADHU! ATS filters resumes using keywords. If your resume isn’t ATS-friendly, it might get rejected before reaching recruiters. Makes sense?
user:  okay
assistant:   MADHU, your resume scored only fifty nine point six out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls?
user:  earlier i am getting but now now i'm not getting much
assistant:   Hmm, are you customizing your resume for each job or using the same one for all applications?
user:  same
assistant:   That’s why you’re not getting enough calls, MADHU. Your resume lacks the right keywords and structure to pass ATS. Does that make sense?
user:  okay
assistant:   Your resume should act like a magnet, MADHU. It needs to highlight skills and achievements matching the job you want. Otherwise, ATS won’t show it to recruiters. Want me to explain more?
user:  yes i i'm not understanding that is ats
assistant:  ATS is like a gatekeeper, MADHU. It scans your resume for keywords and format before HR sees it. If it doesn’t match, your resume gets rejected automatically. That’s why ATS-friendly resumes get more interview calls. Clear?
user:  ok
assistant:   So, MADHU,
user:  so how to get that
assistant:   MADHU, that’s exactly where Outspark helps! We create ten ATS-friendly, job-customized resumes with matching cover letters and interview prep kits. Want to hear how this can boost your chances?
user:  yeah
assistant:   Great! We also offer two LinkedIn services: a detailed profile review and a 14-day posting calendar to boost your visibility. Interested to know the value of this full package?
user:  yeah i have seen it it's very much high
assistant:    Exactly, MADHU! But for a limited time, we offer this entire package at just rupees two thousand plus GST. It’s a huge discount to boost your career fast. Want me to send you the payment link?
user:  okay i have to send will do with my family and i will let you know
assistant:  I get it, MADHU. But this discount lasts only three days. Don’t miss out—your career deserves this boost. Can I call you back tomorrow to check?
user:  yeah
assistant:   Perfect! What time tomorrow works best for you, MADHU?
user:  yeah okay
assistant:  Thanks, MADHU! I’ll call you tomorrow then. Meanwhile, think about how much better your resume can be. Talk soon!
user:  yeah
assistant:  Hey MADHU, just checking in—ready to grab that resume upgrade and get more interview calls?
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Madhu mentioned he was not receiving many interview calls lately and was using the same resume for all applications. Anita emphasized the need to customize his resume with relevant keywords to improve his chances. She then introduced Outspark's services, which include creating ATS-friendly resumes, cover letters, and LinkedIn profile enhancements, all offered at a discounted price. 

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Context Details
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