Call Details

Bolna ID: a4aca158-8d32-4c70-aef2-23f84652a11a

Phone: +918059377600

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 190.80s

Cost: ₹27.62

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-17 12:24:07

Ended:
Not set

Last Processed:
2025-10-17 12:28:03

Last Retry At:
2025-10-17 12:28:03

Next Retry Scheduled:
2025-10-17 12:32:44

Next Call Scheduled:
2025-10-17 12:32:44

Call Timeline 12
2025-10-17 12:24:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-17 12:24:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 12:24:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 12:24:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-17 12:26:40
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-17 12:26:40}
2025-10-17 12:27:44
COMPLETED MAIN
CALLBACK_UPDATE
₹24.12
Duration: 190.80s
2025-10-17 12:27:44
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-17 12:27:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-17 12:27:48
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f1e8ec02f50f05e78d02f7, scheduled_for=2025-10-18T12:27:48.834890796}
2025-10-17 12:27:52
COMPLETED MAIN
CALLBACK_UPDATE
₹27.62
Duration: 190.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call Back Scheduled, disposition_3=Customer agreed to callback}}}
2025-10-17 12:28:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-17 12:28:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-17 12:28:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-17 12:28:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi Rajender, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes sir
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm looking for jocelyn
assistant:  Sorry, Rajender, I didn’t catch that. Could you please repeat? Are you looking for a job change or just updating your resume?
user:  i am looking for your change
assistant:  Got it, Rajender. We have your experience as ten years, is that correct?
user:  no actually i have eight year experience eight point two year
assistant:   Thanks for clarifying, Rajender. What kind of roles are you targeting?
user:  targeting like i'm working as a android developer
assistant:   Nice, Rajender. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  actually i don't know
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   Rajender, your resume score was fifty nine point six out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  actually didn't get much for
assistant:    Are you customizing your resume for every job or using the same one for all applications?
user:  how much the salads
assistant:   Rajender, I think you meant “salary,” right? But first, let me tell you about our resume package that can boost your interview calls. Interested to hear?
user:  yes i am interested but
assistant:    That’s
user:  i will pay after like when i clear when i clear my interview
assistant:   Rajender, I get it, but without a strong resume, clearing interviews is tough. Investing now boosts your chances. How about I share the discounted offer details?
user:  sir
assistant:   Yes Rajender, with our package, you get ten ATS-friendly resumes, ten cover letters, interview prep kits, plus LinkedIn profile review and a 14-day post calendar. All for just rupees two thousand plus GST. Interested?
user:  no ma'am i'm not interested
assistant:   Rajender, I understand, but missing out on this could mean fewer interview calls. Can I call you back tomorrow to discuss how this can really help your career? What time works for you?
user:  you can call me like
assistant:    Sure, Rajender! What time should I call you tomorrow?
user:  sure thank you
assistant:    You’re welcome, Rajender! I’ll call you tomorrow then. Have a great day!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi Rajender, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes sir
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm looking for jocelyn
assistant:  Sorry, Rajender, I didn’t catch that. Could you please repeat? Are you looking for a job change or just updating your resume?
user:  i am looking for your change
assistant:  Got it, Rajender. We have your experience as ten years, is that correct?
user:  no actually i have eight year experience eight point two year
assistant:   Thanks for clarifying, Rajender. What kind of roles are you targeting?
user:  targeting like i'm working as a android developer
assistant:   Nice, Rajender. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  actually i don't know
assistant:   No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   Rajender, your resume score was fifty nine point six out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  actually didn't get much for
assistant:    Are you customizing your resume for every job or using the same one for all applications?
user:  how much the salads
assistant:   Rajender, I think you meant “salary,” right? But first, let me tell you about our resume package that can boost your interview calls. Interested to hear?
user:  yes i am interested but
assistant:    That’s
user:  i will pay after like when i clear when i clear my interview
assistant:   Rajender, I get it, but without a strong resume, clearing interviews is tough. Investing now boosts your chances. How about I share the discounted offer details?
user:  sir
assistant:   Yes Rajender, with our package, you get ten ATS-friendly resumes, ten cover letters, interview prep kits, plus LinkedIn profile review and a 14-day post calendar. All for just rupees two thousand plus GST. Interested?
user:  no ma'am i'm not interested
assistant:   Rajender, I understand, but missing out on this could mean fewer interview calls. Can I call you back tomorrow to discuss how this can really help your career? What time works for you?
user:  you can call me like
assistant:    Sure, Rajender! What time should I call you tomorrow?
user:  sure thank you
assistant:    You’re welcome, Rajender! I’ll call you tomorrow then. Have a great day!
assistant: Call will now disconnect
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Context Details
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