Dashboard

{created_at_str=2025-10-17 06:15:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.42, batch_id=null, cost_breakdown={synthesizer=0.24, transcriber=0.172, synthesizer_breakdown={welcome_message=0, conversation=0.24}, llm=0.005, platform=0, transcriber_breakdown={analytics=0, conversation=0.172}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T06:15:40.15658, scheduled_at=2025-10-17T06:15:40.156554, custom_extractions=null, telephony_data={duration=0.0, to_number=+919833343567, provider_call_id=6f53358d-6db8-40bb-a5c2-05c8e98a5beb, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919833343567, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff49243c-ba63-4559-b43f-504d815d1406, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: 
, updated_at=2025-10-17T06:16:13.791028, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 06:16:13, id=ba4f6ec1-fde7-43ef-8b05-4528745137f9, campaign_id=null, summary=The conversation involved a user reaching out to an agent for assistance. The agent provided support and addressed the user's inquiries. Specific details about the user's questions or the nature of the assistance were not included in the provided information. The call was logged with a unique identifier, and the agent's ID was noted for reference. The interaction took place on October 17, 2025, in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=11.199938, provider_connected=false}, transcriber_duration=11.199938, transcriber_model=nova-3, synthesizer_characters=24, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=24, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=83, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=83, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 06:15:40, status=call-disconnected}

{created_at_str=2025-10-17 06:15:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T06:15:40.15658, scheduled_at=2025-10-17T06:15:40.156554, custom_extractions=null, telephony_data={duration=0.0, to_number=+919833343567, provider_call_id=6f53358d-6db8-40bb-a5c2-05c8e98a5beb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919833343567, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff49243c-ba63-4559-b43f-504d815d1406, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T06:15:52.148001, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 06:15:52, id=ba4f6ec1-fde7-43ef-8b05-4528745137f9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 06:15:40, status=in-progress}

{created_at_str=2025-10-17 06:15:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T06:15:40.15658, scheduled_at=2025-10-17T06:15:40.156554, custom_extractions=null, telephony_data={duration=0.0, to_number=+919833343567, provider_call_id=6f53358d-6db8-40bb-a5c2-05c8e98a5beb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919833343567, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff49243c-ba63-4559-b43f-504d815d1406, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T06:15:43.769624, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 06:15:43, id=ba4f6ec1-fde7-43ef-8b05-4528745137f9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 06:15:40, status=ringing}

{created_at_str=2025-10-17 06:15:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T06:15:40.15658, scheduled_at=2025-10-17T06:15:40.156554, custom_extractions=null, telephony_data={duration=0.0, to_number=+919833343567, provider_call_id=6f53358d-6db8-40bb-a5c2-05c8e98a5beb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919833343567, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff49243c-ba63-4559-b43f-504d815d1406, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T06:15:42.589665, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 06:15:42, id=ba4f6ec1-fde7-43ef-8b05-4528745137f9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 06:15:40, status=initiated}