Dashboard

{created_at_str=2025-10-17 05:57:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=17.76, batch_id=null, cost_breakdown={synthesizer=16.23, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=16.23}, llm=1.526, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.013, extraction=0, conversation=1.098, hangup=0.415}}, created_at=2025-10-17T05:57:03.536086, scheduled_at=2025-10-17T05:57:03.536053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918698370381, provider_call_id=c7ca931a-af45-4c0f-b0da-311da15002f1, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918698370381, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=794927cc-4b27-421a-b099-ea974b9a7229, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  just updating my resume i'm looking for job change address
assistant:  Got it! You mentioned updating your resume but also looking for a job change. We have your experience as 10 years, is that correct?
user:  eight years
assistant:   Thanks for that! What kind of roles are you targeting with your eight years of experience?
user:  i'm looking for the system administrator role
assistant:   Nice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i'm not aware of it
assistant:   No worries
user:  i was just scrolling down on linkedin
assistant:  No
user:  and found it
assistant:   That’s great
user:  out from yeah
assistant:   ATS is software that helps HR shortlist profiles. If your resume isn’t ATS-friendly, it might get rejected before reaching HR. Makes sense?
user:  ok
assistant:   I see your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user:  no it's not getting relevant calls
assistant:   Are you customizing your resume for every job or using the same one for all applications?
user:  that is for adhd basically
assistant:   Sorry, I didn’t catch
user:  i'm looking for the ad you want
assistant:    So you’re applying with the same resume for all jobs? That’s why it’s not getting through ATS. Does that make sense?
assistant: Call will now disconnect
, updated_at=2025-10-17T06:00:06.149153, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 06:00:06, id=d20a8432-1850-44ef-ad70-374f510a49f7, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, reached out to the user to discuss their resume and job search. The user confirmed they were updating their resume while looking for a job change, specifically targeting a system administrator role. Anita explained the concept of Applicant Tracking Systems (ATS) and how it affects resume visibility to HR. The user admitted they were not receiving relevant interview calls and were using the same resume for all applications, which could be the reason for the lack of responses. The call ended with the agent indicating the conversation would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=142.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1623, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1623, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=110, input=398}, azure_gpt-4_1-mini={output=348, input=26124}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=110, input=398, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=348, input=26124, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=27677, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:57:03, status=call-disconnected}

{created_at_str=2025-10-17 05:57:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:57:03.536086, scheduled_at=2025-10-17T05:57:03.536053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918698370381, provider_call_id=c7ca931a-af45-4c0f-b0da-311da15002f1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918698370381, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=794927cc-4b27-421a-b099-ea974b9a7229, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:57:33.259673, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:57:33, id=d20a8432-1850-44ef-ad70-374f510a49f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:57:03, status=in-progress}

{created_at_str=2025-10-17 05:57:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:57:03.536086, scheduled_at=2025-10-17T05:57:03.536053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918698370381, provider_call_id=c7ca931a-af45-4c0f-b0da-311da15002f1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918698370381, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=794927cc-4b27-421a-b099-ea974b9a7229, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:57:10.668137, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:57:10, id=d20a8432-1850-44ef-ad70-374f510a49f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:57:03, status=ringing}

{created_at_str=2025-10-17 05:57:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:57:03.536086, scheduled_at=2025-10-17T05:57:03.536053, custom_extractions=null, telephony_data={duration=0.0, to_number=+918698370381, provider_call_id=c7ca931a-af45-4c0f-b0da-311da15002f1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918698370381, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=794927cc-4b27-421a-b099-ea974b9a7229, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:57:05.294988, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:57:05, id=d20a8432-1850-44ef-ad70-374f510a49f7, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:57:03, status=initiated}