Call Details
Bolna ID:
d3b59b6b-3d65-4ecc-9fa6-48734ca0e974
Phone: +919790338932
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 205.20s
Cost: ₹32.63
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-17 10:57:07
Ended:
Not set
Last Processed:
2025-10-17 11:01:03
Last Retry At:
2025-10-17 11:01:03
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 9
Call History (Raw Callbacks) 5
{created_at_str=2025-10-17 05:27:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=32.63, batch_id=null, cost_breakdown={synthesizer=25.89, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=25.89}, llm=3.245, transfer_cost=0.0, platform=3.5, transcriber_breakdown={analytics=0, conversation=0.0}, network=3.7, llm_breakdown={analytics=0, summarization=0.023, extraction=0, conversation=2.326, hangup=0.896}}, created_at=2025-10-17T05:27:07.560908, scheduled_at=2025-10-17T05:27:07.560876, custom_extractions=null, telephony_data={duration=206.0, to_number=+919790338932, provider_call_id=162839a2-06f3-4872-9046-64a809afb6b3, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/1fb8038e-907b-4c78-a6ea-ee38f1ca4163.mp3, provider=plivo, hangup_provider_code=4010, from_number=+918035316264, call_type=outbound, hangup_by=Plivo, hangup_reason=End of inputs from Bolna}, context_details={recipient_phone_number=+919790338932, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:46:55, callback_request_id=null, is_callback=null, fullName=JANNATHUL, resume_review_id=68f1d11218c34103788e972d, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Summary, Key Skills, Professional Experience, Education, and Awards, which are clearly delineated. However, it would be beneficial to reorder some sections, such as placing Education before Experience, to enhance logical flow., score=65, readability=The text is generally clear and understandable, but some sections feature dense blocks of text that could be improved with spacing. Increasing the use of header formatting and bullet points would aid quick readability, especially for ATS systems., essentialSectionsPresence=All necessary sections like Experience, Education, and Skills are present, contributing to a well-rounded outline. Nonetheless, considering the candidate's extensive experience, the Awards and Achievements section could be placed further down to emphasize professional accomplishments first., scale=100}, atsReadabilityScore={feedback=The resume is mostly compliant with ATS readability requirements, capturing core sections like contact information, recent employment, and skills effectively. Augmenting the keyword strategy with more industry-specific terms could further benefit its ATS ranking., score=63, scale=100, keyElementsReadableByATS=Most key elements such as Name, Contact Information, and Job Titles are easily distinguishable and formatted for ATS compatibility. Improving keyword density relating to the candidate's specific domain would enhance system recognition.}, impact={feedback=The resume uses bullet points to outline key responsibilities effectively but lacks detailed impact statements. Quantifying achievements more consistently would provide clearer evidence of the candidate's contributions and success., score=58, spellCheck=There are no apparent spelling errors, indicating good attention to detail. Maintaining this precision in language across all sections is crucial for professional presentation., bulletPointsUsage=Bullet points are utilized throughout to list responsibilities and achievements, making the information digestible. However, more distinction between responsibilities and achievements could enhance readability and focus., weakActionVerbs=Overall, the resume employs strong action verbs, but some sentences begin with weaker verbs that could be more affirmative. Seeking out more dynamic verbs, especially those that signify direct impacts or leadership, would improve clarity., scale=100, quantifyingImpact=There are some quantified achievements, such as reducing escalations by 15%, but these instances are limited. Greater use of quantifiable data across all roles would strengthen the resume's overall impact., repetitionAvoidance=There is minimal repetition of action verbs, maintaining a varied linguistic style. However, some phrases and verbs could be refreshed to avoid monotony and repetitive language., accomplishmentLanguage=The resume describes tasks in a results-focused manner, though more emphasis on specific outcomes could amplify the impression of past roles. Highlighting outcomes as a result of actions taken would show proactive problem-solving.}, crispness={feedback=The resume is slightly longer than necessary and could be more concise. Focusing on reducing the number of bullet points and refining language for brevity will enhance the profile's crispness., resumeLength=At two pages in length, the resume can be condensed, especially by shortening descriptions in the Professional Experience section. Improved conciseness would better align with industry standards for seasoned professionals., score=56, bulletPointsCount=The overall number of bullet points is high, which, while comprehensive, could be overwhelming. Condensing information and removing any non-critical points would streamline the content., fillerWords=There are instances of filler words that muddle clarity. Identifying and removing unnecessary language will sharpen the document's overall presentation., bulletPointLength=Some bullet points are lengthy, diluting their impact. Condensing these into shorter, sharper phrases would enhance readability and punch., scale=100}, qualityAddOn={feedback=The resume largely avoids common buzzwords and clichés, opting instead for specific and precise language. Ensuring dates follow a consistent format would further enhance its professional tone., score=60, buzzwordsCliches=Generally, the resume avoids overused terms, though more specificity in some places could add clarity. Employing precise language rather than relying on broad cliched phrases will enhance distinction and uniqueness., datesFormatting=Date formatting is mostly consistent, yet discrepancies remain, such as varying styles between sections. Uniformity across all dates presented is vital for coherent presentation., activeVoice=The active voice is actively used, promoting directness and clarity. Continued application of this style will reinforce the candidate's assertive and direct communication abilities., scale=100, personalPronounsUsage=The document correctly avoids personal pronouns, in line with professional standards. This practice should be continued to maintain formality and neutrality in outlining experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that JANNATHUL?
user: hello
assistant: Hi JANNATHUL, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yeah tell me anita
assistant: I see you
user: hello can you hear me
assistant: Yes, JANNATHUL, I can hear you. I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no i'm looking for a job change i'm already in notice period
assistant: Got it, JANNATHUL. You have ten years of experience, right? What kind of roles are you targeting?
user: i'm targeting on management side role that is sales operation code to cash
assistant: That sounds great! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yeah
assistant: Perfect
user: that is the tracking system which
assistant: Exactly,
user: filter the resume right
assistant: Yes, JANNATHUL, ATS filters resumes before they reach HR. Your resume score was sixty point four out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user: no i did not get a call until now only on infosys i got select a shortlisted i mean the profile got checklisted and i'm waiting for the
assistant: Hmm, are you customizing your resume for every job to match keywords or using the same one for all?
user: no i'm using the same one for all
assistant: That must be why you’re not getting enough calls. Your resume lacks the right keywords, so ATS rejects it. Does that make sense?
user: ok
assistant: Great! Your CV needs to highlight skills and achievements with the right industry keywords to attract recruiters. Want me to explain how Outspark can help?
user: yeah i think so it's a cost oriented right
assistant: Yes, JANNATHUL, but think of it as an investment. Outspark helped over two lakh people, including CEOs and VPs, get noticed by top companies like Amazon and Uber. Want to hear how our package works?
user: yeah
assistant: We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download in twenty-five templates. Following so far?
user: हां
assistant: साथ ही, हम दो LinkedIn सेवाएं भी देते हैं: प्रोफाइल रिव्यू और चौदह दिन का पोस्टिंग कैलेंडर। इससे आपकी LinkedIn एक्टिविटी बढ़ेगी। क्या आपको ये पैकेज वैल्यूबल लगता है?
user: okay may i know what is the cost
assistant: So, the whole package is valued over ten thousand rupees, but for three days only, you get it at just two thousand plus GST. Interested to grab this deal, JANNATHUL?
user: okay i will check with my husband and get back to you okay
assistant: Sure, JANNATHUL! When’s a good time for me to call back and help you decide?
user: maybe in evening
assistant: Perfect, JANNATHUL. I’ll call you this evening then. Looking
user: thank you so much
assistant: You’re welcome, JANNATHUL! Talk soon and good luck with your job search!
assistant: Call will now disconnect
, updated_at=2025-10-17T05:34:39.345873, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:34:39, id=d3b59b6b-3d65-4ecc-9fa6-48734ca0e974, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Jannathul, who is currently in a notice period and looking for a job change. Jannathul has ten years of experience and is targeting management roles in sales operations. Anita discussed the importance of customizing resumes for ATS (Applicant Tracking System) to improve job application success, noting that Jannathul's resume score was 60.4 out of 100, which is considered poor for ATS.
Jannathul mentioned he has not received many interview calls, only being shortlisted by Infosys. Anita explained how Outspark can help improve his resume and job prospects, offering a package that includes ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn services at a promotional price. Jannathul expressed interest but wanted to consult with his husband before making a decision. They agreed to reconnect in the evening for further discussion. The call ended with Anita wishing Jannathul good luck with his job search., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Pricing Discussed", "disposition_3": "Customer to check with spouse"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Pricing Discussed, disposition_3=Customer to check with spouse}}}, smart_status=rescheduled, conversation_duration=205.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2610, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2589, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=207, input=761}, azure_gpt-4_1-mini={output=702, input=55313}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=207, input=761, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=702, input=55313, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=126, input=59881, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:27:07, status=completed}
{created_at_str=2025-10-17 05:27:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=29.13, batch_id=null, cost_breakdown={synthesizer=25.89, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=25.89}, llm=3.245, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.023, extraction=0, conversation=2.326, hangup=0.896}}, created_at=2025-10-17T05:27:07.560908, scheduled_at=2025-10-17T05:27:07.560876, custom_extractions=null, telephony_data={duration=0.0, to_number=+919790338932, provider_call_id=162839a2-06f3-4872-9046-64a809afb6b3, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919790338932, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:46:55, callback_request_id=null, is_callback=null, fullName=JANNATHUL, resume_review_id=68f1d11218c34103788e972d, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Summary, Key Skills, Professional Experience, Education, and Awards, which are clearly delineated. However, it would be beneficial to reorder some sections, such as placing Education before Experience, to enhance logical flow., score=65, readability=The text is generally clear and understandable, but some sections feature dense blocks of text that could be improved with spacing. Increasing the use of header formatting and bullet points would aid quick readability, especially for ATS systems., essentialSectionsPresence=All necessary sections like Experience, Education, and Skills are present, contributing to a well-rounded outline. Nonetheless, considering the candidate's extensive experience, the Awards and Achievements section could be placed further down to emphasize professional accomplishments first., scale=100}, atsReadabilityScore={feedback=The resume is mostly compliant with ATS readability requirements, capturing core sections like contact information, recent employment, and skills effectively. Augmenting the keyword strategy with more industry-specific terms could further benefit its ATS ranking., score=63, scale=100, keyElementsReadableByATS=Most key elements such as Name, Contact Information, and Job Titles are easily distinguishable and formatted for ATS compatibility. Improving keyword density relating to the candidate's specific domain would enhance system recognition.}, impact={feedback=The resume uses bullet points to outline key responsibilities effectively but lacks detailed impact statements. Quantifying achievements more consistently would provide clearer evidence of the candidate's contributions and success., score=58, spellCheck=There are no apparent spelling errors, indicating good attention to detail. Maintaining this precision in language across all sections is crucial for professional presentation., bulletPointsUsage=Bullet points are utilized throughout to list responsibilities and achievements, making the information digestible. However, more distinction between responsibilities and achievements could enhance readability and focus., weakActionVerbs=Overall, the resume employs strong action verbs, but some sentences begin with weaker verbs that could be more affirmative. Seeking out more dynamic verbs, especially those that signify direct impacts or leadership, would improve clarity., scale=100, quantifyingImpact=There are some quantified achievements, such as reducing escalations by 15%, but these instances are limited. Greater use of quantifiable data across all roles would strengthen the resume's overall impact., repetitionAvoidance=There is minimal repetition of action verbs, maintaining a varied linguistic style. However, some phrases and verbs could be refreshed to avoid monotony and repetitive language., accomplishmentLanguage=The resume describes tasks in a results-focused manner, though more emphasis on specific outcomes could amplify the impression of past roles. Highlighting outcomes as a result of actions taken would show proactive problem-solving.}, crispness={feedback=The resume is slightly longer than necessary and could be more concise. Focusing on reducing the number of bullet points and refining language for brevity will enhance the profile's crispness., resumeLength=At two pages in length, the resume can be condensed, especially by shortening descriptions in the Professional Experience section. Improved conciseness would better align with industry standards for seasoned professionals., score=56, bulletPointsCount=The overall number of bullet points is high, which, while comprehensive, could be overwhelming. Condensing information and removing any non-critical points would streamline the content., fillerWords=There are instances of filler words that muddle clarity. Identifying and removing unnecessary language will sharpen the document's overall presentation., bulletPointLength=Some bullet points are lengthy, diluting their impact. Condensing these into shorter, sharper phrases would enhance readability and punch., scale=100}, qualityAddOn={feedback=The resume largely avoids common buzzwords and clichés, opting instead for specific and precise language. Ensuring dates follow a consistent format would further enhance its professional tone., score=60, buzzwordsCliches=Generally, the resume avoids overused terms, though more specificity in some places could add clarity. Employing precise language rather than relying on broad cliched phrases will enhance distinction and uniqueness., datesFormatting=Date formatting is mostly consistent, yet discrepancies remain, such as varying styles between sections. Uniformity across all dates presented is vital for coherent presentation., activeVoice=The active voice is actively used, promoting directness and clarity. Continued application of this style will reinforce the candidate's assertive and direct communication abilities., scale=100, personalPronounsUsage=The document correctly avoids personal pronouns, in line with professional standards. This practice should be continued to maintain formality and neutrality in outlining experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that JANNATHUL?
user: hello
assistant: Hi JANNATHUL, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yeah tell me anita
assistant: I see you
user: hello can you hear me
assistant: Yes, JANNATHUL, I can hear you. I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: no i'm looking for a job change i'm already in notice period
assistant: Got it, JANNATHUL. You have ten years of experience, right? What kind of roles are you targeting?
user: i'm targeting on management side role that is sales operation code to cash
assistant: That sounds great! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yeah
assistant: Perfect
user: that is the tracking system which
assistant: Exactly,
user: filter the resume right
assistant: Yes, JANNATHUL, ATS filters resumes before they reach HR. Your resume score was sixty point four out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with this resume?
user: no i did not get a call until now only on infosys i got select a shortlisted i mean the profile got checklisted and i'm waiting for the
assistant: Hmm, are you customizing your resume for every job to match keywords or using the same one for all?
user: no i'm using the same one for all
assistant: That must be why you’re not getting enough calls. Your resume lacks the right keywords, so ATS rejects it. Does that make sense?
user: ok
assistant: Great! Your CV needs to highlight skills and achievements with the right industry keywords to attract recruiters. Want me to explain how Outspark can help?
user: yeah i think so it's a cost oriented right
assistant: Yes, JANNATHUL, but think of it as an investment. Outspark helped over two lakh people, including CEOs and VPs, get noticed by top companies like Amazon and Uber. Want to hear how our package works?
user: yeah
assistant: We offer ten ATS-friendly resumes, ten tailored cover letters, and ten interview prep kits. Plus, lifetime access to edit and download in twenty-five templates. Following so far?
user: हां
assistant: साथ ही, हम दो LinkedIn सेवाएं भी देते हैं: प्रोफाइल रिव्यू और चौदह दिन का पोस्टिंग कैलेंडर। इससे आपकी LinkedIn एक्टिविटी बढ़ेगी। क्या आपको ये पैकेज वैल्यूबल लगता है?
user: okay may i know what is the cost
assistant: So, the whole package is valued over ten thousand rupees, but for three days only, you get it at just two thousand plus GST. Interested to grab this deal, JANNATHUL?
user: okay i will check with my husband and get back to you okay
assistant: Sure, JANNATHUL! When’s a good time for me to call back and help you decide?
user: maybe in evening
assistant: Perfect, JANNATHUL. I’ll call you this evening then. Looking
user: thank you so much
assistant: You’re welcome, JANNATHUL! Talk soon and good luck with your job search!
assistant: Call will now disconnect
, updated_at=2025-10-17T05:30:59.711927, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:30:59, id=d3b59b6b-3d65-4ecc-9fa6-48734ca0e974, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Jannathul, who is currently in a notice period and looking for a job change. Jannathul has ten years of experience and is targeting management roles in sales operations. Anita discussed the importance of customizing resumes for ATS (Applicant Tracking System) to improve job application success, noting that Jannathul's resume score was 60.4 out of 100, which is considered poor for ATS.
Jannathul mentioned he has not received many interview calls, only being shortlisted by Infosys. Anita explained how Outspark can help improve his resume and job prospects, offering a package that includes ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn services at a promotional price. Jannathul expressed interest but wanted to consult with his husband before making a decision. They agreed to reconnect in the evening for further discussion. The call ended with Anita wishing Jannathul good luck with his job search., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=205.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2610, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2589, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=207, input=761}, azure_gpt-4_1-mini={output=702, input=55313}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=207, input=761, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=702, input=55313, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=126, input=59881, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:27:07, status=call-disconnected}
{created_at_str=2025-10-17 05:27:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:27:07.560908, scheduled_at=2025-10-17T05:27:07.560876, custom_extractions=null, telephony_data={duration=0.0, to_number=+919790338932, provider_call_id=162839a2-06f3-4872-9046-64a809afb6b3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919790338932, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:46:55, callback_request_id=null, is_callback=null, fullName=JANNATHUL, resume_review_id=68f1d11218c34103788e972d, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Summary, Key Skills, Professional Experience, Education, and Awards, which are clearly delineated. However, it would be beneficial to reorder some sections, such as placing Education before Experience, to enhance logical flow., score=65, readability=The text is generally clear and understandable, but some sections feature dense blocks of text that could be improved with spacing. Increasing the use of header formatting and bullet points would aid quick readability, especially for ATS systems., essentialSectionsPresence=All necessary sections like Experience, Education, and Skills are present, contributing to a well-rounded outline. Nonetheless, considering the candidate's extensive experience, the Awards and Achievements section could be placed further down to emphasize professional accomplishments first., scale=100}, atsReadabilityScore={feedback=The resume is mostly compliant with ATS readability requirements, capturing core sections like contact information, recent employment, and skills effectively. Augmenting the keyword strategy with more industry-specific terms could further benefit its ATS ranking., score=63, scale=100, keyElementsReadableByATS=Most key elements such as Name, Contact Information, and Job Titles are easily distinguishable and formatted for ATS compatibility. Improving keyword density relating to the candidate's specific domain would enhance system recognition.}, impact={feedback=The resume uses bullet points to outline key responsibilities effectively but lacks detailed impact statements. Quantifying achievements more consistently would provide clearer evidence of the candidate's contributions and success., score=58, spellCheck=There are no apparent spelling errors, indicating good attention to detail. Maintaining this precision in language across all sections is crucial for professional presentation., bulletPointsUsage=Bullet points are utilized throughout to list responsibilities and achievements, making the information digestible. However, more distinction between responsibilities and achievements could enhance readability and focus., weakActionVerbs=Overall, the resume employs strong action verbs, but some sentences begin with weaker verbs that could be more affirmative. Seeking out more dynamic verbs, especially those that signify direct impacts or leadership, would improve clarity., scale=100, quantifyingImpact=There are some quantified achievements, such as reducing escalations by 15%, but these instances are limited. Greater use of quantifiable data across all roles would strengthen the resume's overall impact., repetitionAvoidance=There is minimal repetition of action verbs, maintaining a varied linguistic style. However, some phrases and verbs could be refreshed to avoid monotony and repetitive language., accomplishmentLanguage=The resume describes tasks in a results-focused manner, though more emphasis on specific outcomes could amplify the impression of past roles. Highlighting outcomes as a result of actions taken would show proactive problem-solving.}, crispness={feedback=The resume is slightly longer than necessary and could be more concise. Focusing on reducing the number of bullet points and refining language for brevity will enhance the profile's crispness., resumeLength=At two pages in length, the resume can be condensed, especially by shortening descriptions in the Professional Experience section. Improved conciseness would better align with industry standards for seasoned professionals., score=56, bulletPointsCount=The overall number of bullet points is high, which, while comprehensive, could be overwhelming. Condensing information and removing any non-critical points would streamline the content., fillerWords=There are instances of filler words that muddle clarity. Identifying and removing unnecessary language will sharpen the document's overall presentation., bulletPointLength=Some bullet points are lengthy, diluting their impact. Condensing these into shorter, sharper phrases would enhance readability and punch., scale=100}, qualityAddOn={feedback=The resume largely avoids common buzzwords and clichés, opting instead for specific and precise language. Ensuring dates follow a consistent format would further enhance its professional tone., score=60, buzzwordsCliches=Generally, the resume avoids overused terms, though more specificity in some places could add clarity. Employing precise language rather than relying on broad cliched phrases will enhance distinction and uniqueness., datesFormatting=Date formatting is mostly consistent, yet discrepancies remain, such as varying styles between sections. Uniformity across all dates presented is vital for coherent presentation., activeVoice=The active voice is actively used, promoting directness and clarity. Continued application of this style will reinforce the candidate's assertive and direct communication abilities., scale=100, personalPronounsUsage=The document correctly avoids personal pronouns, in line with professional standards. This practice should be continued to maintain formality and neutrality in outlining experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:27:22.038027, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:27:22, id=d3b59b6b-3d65-4ecc-9fa6-48734ca0e974, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:27:07, status=in-progress}
{created_at_str=2025-10-17 05:27:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:27:07.560908, scheduled_at=2025-10-17T05:27:07.560876, custom_extractions=null, telephony_data={duration=0.0, to_number=+919790338932, provider_call_id=162839a2-06f3-4872-9046-64a809afb6b3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919790338932, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:46:55, callback_request_id=null, is_callback=null, fullName=JANNATHUL, resume_review_id=68f1d11218c34103788e972d, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Summary, Key Skills, Professional Experience, Education, and Awards, which are clearly delineated. However, it would be beneficial to reorder some sections, such as placing Education before Experience, to enhance logical flow., score=65, readability=The text is generally clear and understandable, but some sections feature dense blocks of text that could be improved with spacing. Increasing the use of header formatting and bullet points would aid quick readability, especially for ATS systems., essentialSectionsPresence=All necessary sections like Experience, Education, and Skills are present, contributing to a well-rounded outline. Nonetheless, considering the candidate's extensive experience, the Awards and Achievements section could be placed further down to emphasize professional accomplishments first., scale=100}, atsReadabilityScore={feedback=The resume is mostly compliant with ATS readability requirements, capturing core sections like contact information, recent employment, and skills effectively. Augmenting the keyword strategy with more industry-specific terms could further benefit its ATS ranking., score=63, scale=100, keyElementsReadableByATS=Most key elements such as Name, Contact Information, and Job Titles are easily distinguishable and formatted for ATS compatibility. Improving keyword density relating to the candidate's specific domain would enhance system recognition.}, impact={feedback=The resume uses bullet points to outline key responsibilities effectively but lacks detailed impact statements. Quantifying achievements more consistently would provide clearer evidence of the candidate's contributions and success., score=58, spellCheck=There are no apparent spelling errors, indicating good attention to detail. Maintaining this precision in language across all sections is crucial for professional presentation., bulletPointsUsage=Bullet points are utilized throughout to list responsibilities and achievements, making the information digestible. However, more distinction between responsibilities and achievements could enhance readability and focus., weakActionVerbs=Overall, the resume employs strong action verbs, but some sentences begin with weaker verbs that could be more affirmative. Seeking out more dynamic verbs, especially those that signify direct impacts or leadership, would improve clarity., scale=100, quantifyingImpact=There are some quantified achievements, such as reducing escalations by 15%, but these instances are limited. Greater use of quantifiable data across all roles would strengthen the resume's overall impact., repetitionAvoidance=There is minimal repetition of action verbs, maintaining a varied linguistic style. However, some phrases and verbs could be refreshed to avoid monotony and repetitive language., accomplishmentLanguage=The resume describes tasks in a results-focused manner, though more emphasis on specific outcomes could amplify the impression of past roles. Highlighting outcomes as a result of actions taken would show proactive problem-solving.}, crispness={feedback=The resume is slightly longer than necessary and could be more concise. Focusing on reducing the number of bullet points and refining language for brevity will enhance the profile's crispness., resumeLength=At two pages in length, the resume can be condensed, especially by shortening descriptions in the Professional Experience section. Improved conciseness would better align with industry standards for seasoned professionals., score=56, bulletPointsCount=The overall number of bullet points is high, which, while comprehensive, could be overwhelming. Condensing information and removing any non-critical points would streamline the content., fillerWords=There are instances of filler words that muddle clarity. Identifying and removing unnecessary language will sharpen the document's overall presentation., bulletPointLength=Some bullet points are lengthy, diluting their impact. Condensing these into shorter, sharper phrases would enhance readability and punch., scale=100}, qualityAddOn={feedback=The resume largely avoids common buzzwords and clichés, opting instead for specific and precise language. Ensuring dates follow a consistent format would further enhance its professional tone., score=60, buzzwordsCliches=Generally, the resume avoids overused terms, though more specificity in some places could add clarity. Employing precise language rather than relying on broad cliched phrases will enhance distinction and uniqueness., datesFormatting=Date formatting is mostly consistent, yet discrepancies remain, such as varying styles between sections. Uniformity across all dates presented is vital for coherent presentation., activeVoice=The active voice is actively used, promoting directness and clarity. Continued application of this style will reinforce the candidate's assertive and direct communication abilities., scale=100, personalPronounsUsage=The document correctly avoids personal pronouns, in line with professional standards. This practice should be continued to maintain formality and neutrality in outlining experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:27:14.043609, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:27:14, id=d3b59b6b-3d65-4ecc-9fa6-48734ca0e974, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:27:07, status=ringing}
{created_at_str=2025-10-17 05:27:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:27:07.560908, scheduled_at=2025-10-17T05:27:07.560876, custom_extractions=null, telephony_data={duration=0.0, to_number=+919790338932, provider_call_id=162839a2-06f3-4872-9046-64a809afb6b3, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919790338932, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:46:55, callback_request_id=null, is_callback=null, fullName=JANNATHUL, resume_review_id=68f1d11218c34103788e972d, reviewDetails={overallScore={score=60.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Professional Summary, Key Skills, Professional Experience, Education, and Awards, which are clearly delineated. However, it would be beneficial to reorder some sections, such as placing Education before Experience, to enhance logical flow., score=65, readability=The text is generally clear and understandable, but some sections feature dense blocks of text that could be improved with spacing. Increasing the use of header formatting and bullet points would aid quick readability, especially for ATS systems., essentialSectionsPresence=All necessary sections like Experience, Education, and Skills are present, contributing to a well-rounded outline. Nonetheless, considering the candidate's extensive experience, the Awards and Achievements section could be placed further down to emphasize professional accomplishments first., scale=100}, atsReadabilityScore={feedback=The resume is mostly compliant with ATS readability requirements, capturing core sections like contact information, recent employment, and skills effectively. Augmenting the keyword strategy with more industry-specific terms could further benefit its ATS ranking., score=63, scale=100, keyElementsReadableByATS=Most key elements such as Name, Contact Information, and Job Titles are easily distinguishable and formatted for ATS compatibility. Improving keyword density relating to the candidate's specific domain would enhance system recognition.}, impact={feedback=The resume uses bullet points to outline key responsibilities effectively but lacks detailed impact statements. Quantifying achievements more consistently would provide clearer evidence of the candidate's contributions and success., score=58, spellCheck=There are no apparent spelling errors, indicating good attention to detail. Maintaining this precision in language across all sections is crucial for professional presentation., bulletPointsUsage=Bullet points are utilized throughout to list responsibilities and achievements, making the information digestible. However, more distinction between responsibilities and achievements could enhance readability and focus., weakActionVerbs=Overall, the resume employs strong action verbs, but some sentences begin with weaker verbs that could be more affirmative. Seeking out more dynamic verbs, especially those that signify direct impacts or leadership, would improve clarity., scale=100, quantifyingImpact=There are some quantified achievements, such as reducing escalations by 15%, but these instances are limited. Greater use of quantifiable data across all roles would strengthen the resume's overall impact., repetitionAvoidance=There is minimal repetition of action verbs, maintaining a varied linguistic style. However, some phrases and verbs could be refreshed to avoid monotony and repetitive language., accomplishmentLanguage=The resume describes tasks in a results-focused manner, though more emphasis on specific outcomes could amplify the impression of past roles. Highlighting outcomes as a result of actions taken would show proactive problem-solving.}, crispness={feedback=The resume is slightly longer than necessary and could be more concise. Focusing on reducing the number of bullet points and refining language for brevity will enhance the profile's crispness., resumeLength=At two pages in length, the resume can be condensed, especially by shortening descriptions in the Professional Experience section. Improved conciseness would better align with industry standards for seasoned professionals., score=56, bulletPointsCount=The overall number of bullet points is high, which, while comprehensive, could be overwhelming. Condensing information and removing any non-critical points would streamline the content., fillerWords=There are instances of filler words that muddle clarity. Identifying and removing unnecessary language will sharpen the document's overall presentation., bulletPointLength=Some bullet points are lengthy, diluting their impact. Condensing these into shorter, sharper phrases would enhance readability and punch., scale=100}, qualityAddOn={feedback=The resume largely avoids common buzzwords and clichés, opting instead for specific and precise language. Ensuring dates follow a consistent format would further enhance its professional tone., score=60, buzzwordsCliches=Generally, the resume avoids overused terms, though more specificity in some places could add clarity. Employing precise language rather than relying on broad cliched phrases will enhance distinction and uniqueness., datesFormatting=Date formatting is mostly consistent, yet discrepancies remain, such as varying styles between sections. Uniformity across all dates presented is vital for coherent presentation., activeVoice=The active voice is actively used, promoting directness and clarity. Continued application of this style will reinforce the candidate's assertive and direct communication abilities., scale=100, personalPronounsUsage=The document correctly avoids personal pronouns, in line with professional standards. This practice should be continued to maintain formality and neutrality in outlining experience.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:27:11.389842, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:27:11, id=d3b59b6b-3d65-4ecc-9fa6-48734ca0e974, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:27:07, status=initiated}
Context Details
{recipient_phone_number=+919790338932, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:46:55, callback_request_id=null, is_callback=null, fullName=JANNATHUL, resume_review_id=68f1d11218c34103788e972d, parentBolnaId=null, attemptType=null}, resume_review_id=null}