Call Details
Bolna ID:
a85a4716-db64-4b7e-a538-0281b23e6969
Phone: +918695220453
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 124.00s
Cost: ₹17.14
Hangup Details
Hangup By: Plivo
Reason: End of inputs from Bolna
Timestamps
Started:
2025-10-17 10:48:04
Ended:
Not set
Last Processed:
2025-10-17 10:52:03
Last Retry At:
2025-10-17 10:52:03
Next Retry Scheduled:
2025-10-17 10:55:42
Next Call Scheduled:
2025-10-17 10:55:42
Call Timeline 11
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi B., this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes
assistant: Thanks for confirming! You have about ten years of experience, right?
user: no
assistant: Sorry, could you please tell me your exact experience?
user: eight
assistant: Thanks, B. What kind of roles are you targeting?
user: parts of manager and
assistant: Got it, targeting managerial roles. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: already i i i details in my resume
assistant: I understand
user: you check your resume
assistant: Yes, B., I did check your resume score. It’s sixty out of one hundred. Anything below eighty is considered poor for ATS. So, your resume might be getting rejected before reaching recruiters. Are you getting enough relevant interview calls with this resume?
user: yeah
assistant: That’s good to hear! Are these interview calls relevant to the kind of managerial roles you want?
user: no not made up currently not interested
assistant: Hmm, that’s why you might not be getting the right calls. Are you customizing your resume for each job or using the same one for all?
assistant: Call will now disconnect
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user: hello
assistant: Hi B., this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes
assistant: Thanks for confirming! You have about ten years of experience, right?
user: no
assistant: Sorry, could you please tell me your exact experience?
user: eight
assistant: Thanks, B. What kind of roles are you targeting?
user: parts of manager and
assistant: Got it, targeting managerial roles. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: already i i i details in my resume
assistant: I understand
user: you check your resume
assistant: Yes, B., I did check your resume score. It’s sixty out of one hundred. Anything below eighty is considered poor for ATS. So, your resume might be getting rejected before reaching recruiters. Are you getting enough relevant interview calls with this resume?
user: yeah
assistant: That’s good to hear! Are these interview calls relevant to the kind of managerial roles you want?
user: no not made up currently not interested
assistant: Hmm, that’s why you might not be getting the right calls. Are you customizing your resume for each job or using the same one for all?
assistant: Call will now disconnect
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Ensure all statements impute actions to you without pronouns for an exemplary structure.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:18:12.459076, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:18:12, id=a85a4716-db64-4b7e-a538-0281b23e6969, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:18:05, status=ringing}
{created_at_str=2025-10-17 05:18:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-17T05:18:05.582517, scheduled_at=2025-10-17T05:18:05.582484, custom_extractions=null, telephony_data={duration=0.0, to_number=+918695220453, provider_call_id=dd029594-2c3a-477c-adac-527eb2707e9f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918695220453, recipient_data={recipient_phone_number=null, review_completed=2025-10-17 10:38:00, callback_request_id=null, is_callback=null, fullName=B., resume_review_id=68f1ceed9f941c720e716bab, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is generally clear but a bit cluttered, making readability slightly challenging for ATS systems. Avoid using tables or uncommon formats to improve parsing capabilities., score=65, readability=The readability of the resume is adequate but can be improved by using more white spaces and a simple font type. Over-detailed personal information might impair readability and should be summarized or removed., essentialSectionsPresence=The resume includes essential sections such as Experience, Education, and Skills, which are clearly outlined. However, personal information and a declaration section could be omitted to declutter the document., scale=100}, atsReadabilityScore={feedback=ATS readability is adequate but hampered slightly by inconsistent formatting and excessive verbosity. Simplifying the layout and consistent labeling will improve ATS parsing., score=60, scale=100, keyElementsReadableByATS=Important elements like name, contact information, and job titles are well placed but should consistently follow industry standards. Include clear, targeted keywords to improve visibility in ATS systems.}, impact={feedback=While the resume uses bullet points to elucidate the work experience, it lacks the consistent use of quantifiable data. Highlighting specific accomplishments through numbers could greatly enhance the impact., score=58, spellCheck=Spelling errors were minimal, but an automated spell check before submission might catch any overlooked mistakes. This will ensure that minor typos or inconsistencies are avoided., bulletPointsUsage=Bullet points are used effectively to list responsibilities and achievements. However, the impact could be improved by clustering bulleted points that reflect accomplishments separately from general duties., weakActionVerbs=The action verbs in the resume are mostly strong, but there are also several weak verbs that could be replaced with more impactful ones. Ensure each verb actively conveys a sense of achievement or contribution., scale=100, quantifyingImpact=The resume only infrequently contains quantifiable achievements, which weakens its impact. Adding specific numerical outcomes can better illustrate past successes and capabilities., repetitionAvoidance=There is a moderate level of repetition within sections, particularly in the usage of similar action verbs. Try using varied terminology to describe different activities or achievements., accomplishmentLanguage=The resume does somewhat use accomplishment-oriented language, but the narrative often becomes task-focused. Shifting emphasis toward results and outcomes rather than processes would enhance effectiveness.}, crispness={feedback=The resume holds excessive length in some sections, leading to an unnecessarily wordy presentation. Condensing points will facilitate easier readability while maintaining key information., resumeLength=The resume exceeds recommended lengths for someone with the described experience, which may deter thorough reading. Consider condensing content to a single page or a concise two pages without redundancies., score=55, bulletPointsCount=While bullet points are numerous, they can be fine-tuned for conciseness and impact. Less relevant points may be omitted in favor of highlighting accomplishments., fillerWords=The text contains several filler words which dilute the overall impact. Strive to eliminate these for a more crisp and professional tone., bulletPointLength=Many bullet points are overly lengthy, reducing their effectiveness. Shortening each to one or two lines can result in clearer and more impactful statements., scale=100}, qualityAddOn={feedback=Use of some buzzwords and cliched phrases lessens the impact, which should be replaced with direct facts and achievements. Consistency in formatting further needs refinement for overall quality., score=62, buzzwordsCliches=Avoid overused phrases like 'result-driven professional' which can come across as generic. Instead, highlight unique achievements and quantifiable results to showcase your individuality., datesFormatting=Date formats vary, potentially confusing ATS systems. Consistent use of a single format, such as 'Month Year - Month Year', enhances readability and professionalism., activeVoice=The narrative mostly maintains an active voice, providing a dynamic and engaging presentation. Consistently applying this across all sections will deliver the best readability and impact., scale=100, personalPronounsUsage=The resume avoids using personal pronouns effectively, maintaining a professional tone throughout. Ensure all statements impute actions to you without pronouns for an exemplary structure.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T05:18:06.974004, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 05:18:06, id=a85a4716-db64-4b7e-a538-0281b23e6969, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 05:18:05, status=initiated}
Context Details
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