Call Details
Bolna ID:
c3b1e6db-39f8-4df7-b7e8-3c3c9de0ae6a
Phone: +918802680917
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 69.90s
Cost: ₹14.55
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-17 09:00:02
Ended:
Not set
Last Processed:
2025-10-17 09:02:39
Last Retry At:
2025-10-17 09:02:39
Next Retry Scheduled:
2025-10-17 09:06:35
Next Call Scheduled:
2025-10-17 09:06:35
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi BHUPENDR, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: fine fine
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes yes
assistant: We have your experience as ten years, is that correct?
user: no no no no
assistant: Sorry
user: nine plus here not ten
assistant: Got it, nine plus years. What kind of roles are you targeting?
user: accounts
assistant: Are you
user: able account is payable
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no no no i don't have any idea
assistant: No worries! ATS is software that helps HR shortlist the best profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: okay
assistant: I see your resume score was sixty three point
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user: hello
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user: fine fine
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes yes
assistant: We have your experience as ten years, is that correct?
user: no no no no
assistant: Sorry
user: nine plus here not ten
assistant: Got it, nine plus years. What kind of roles are you targeting?
user: accounts
assistant: Are you
user: able account is payable
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no no no i don't have any idea
assistant: No worries! ATS is software that helps HR shortlist the best profiles. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user: okay
assistant: I see your resume score was sixty three point
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Maintaining this practice helps keep the focus on skills and achievements rather than personal perspective.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T03:30:08.709899, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 03:30:08, id=c3b1e6db-39f8-4df7-b7e8-3c3c9de0ae6a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 03:30:03, status=ringing}
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Essential sections are well-organized and clearly defined., score=70, readability=The use of bullet points and headings enhances the overall readability of the resume. Consistent formatting aids easy navigation and quick understanding., essentialSectionsPresence=All necessary sections, such as Professional Summary, Key Skills, and Professional Experience, are present and accurately ordered. However, the inclusion of a Declaration might not be relevant for modern resumes., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly with clearly labeled sections that enhance processing. Incorporating industry-relevant keywords would further improve its ATS compatibility., score=68, scale=100, keyElementsReadableByATS=Key elements such as contact details, skills, and professional experience are easily readable by ATS. However, some components, like personal declarations, may not contribute to ATS optimization and can be removed.}, impact={feedback=The resume effectively uses bullet points but lacks quantifiable achievements that demonstrate the impact of the roles. There is a need for more accomplishment-oriented language to better convey contributions., score=55, spellCheck=The resume appears to be free from spelling errors, which contributes positively to its professionalism. Regular proofreading should be maintained to preserve this quality., bulletPointsUsage=Bullet points are used effectively to list responsibilities. However, they do not consistently enhance the document's impact due to lack of quantifiable results., weakActionVerbs=A few more impactful action verbs could be used instead of the more commonly used ones such as 'handled' and 'managed.' Using a varied vocabulary would enhance the perception of diversified skills., scale=100, quantifyingImpact=The resume does not adequately use numbers or data to demonstrate specific accomplishments. Including metrics could significantly improve the impact of the listed experiences., repetitionAvoidance=There's minimal repetition of content, but a few action verbs are used more frequently than optimal. This can lead to redundancy and diminish the uniqueness of each experience., accomplishmentLanguage=The language in the resume is somewhat generic and not strongly accomplishment-oriented. Adding phrases that highlight specific achievements or results would improve the strength of the narrative.}, crispness={feedback=The resume is concise but could benefit from further trimming of unnecessary information like personal details and declarations. Ensuring that bullet points remain targeted and precise will improve the overall crispness., resumeLength=The resume's length is suitable for an experienced professional, staying within the ideal one to two-page range. However, removing less relevant sections could streamline it further., score=60, bulletPointsCount=An appropriate number of bullet points are used, though some can be condensed to improve clarity and focus. Aiming for specificity over generality will enhance engagement., fillerWords=Occasionally, filler words are present, which reduce the document's precision. Eliminating these will strengthen the overall messaging and make the resume more powerful., bulletPointLength=Most bullet points are of suitable length but could be made crisper by eliminating superfluous words. Focusing on key achievements or responsibilities will keep them impactful., scale=100}, qualityAddOn={feedback=The resume avoids excessive buzzwords, focusing more on skill-based terminology. However, clearer formatting of dates and consistent language choice can improve its professionalism., score=65, buzzwordsCliches=The use of buzzwords is minimal, which enhances the clarity of communication. Maintaining specific and skill-centered language contributes to the resume's effectiveness., datesFormatting=Dates are formatted consistently, though ensuring alignment with all sections will improve clarity. Consistent use of either month/year or year alone is advisable., activeVoice=The document predominantly employs active voice, which is beneficial in a professional setting. Continuously using active language ensures that the message remains direct and engaging., scale=100, personalPronounsUsage=The resume avoids personal pronouns, which aligns with professional standards. Maintaining this practice helps keep the focus on skills and achievements rather than personal perspective.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-17T03:30:05.803393, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-17 03:30:05, id=c3b1e6db-39f8-4df7-b7e8-3c3c9de0ae6a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-17 03:30:03, status=initiated}
Context Details
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