Dashboard

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Keep this essential style feature in place as it aligns with professional norms.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Priyank?
user:  हां
assistant:  Hi Priyank, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah sure
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  हां i am looking for चीज़
assistant:  Got it, Priyank. You have around ten years of experience, right? What kind of roles are you targeting?
user:  marketing field
assistant:   Nice, marketing is competitive. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  not
assistant:   No worries
user:  that much i mean i already have a membership with the house back for the i about fifteen years ago i just the silver
assistant:   Okay Priyank, just to explain quickly—ATS is software that filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that make sense?
user:  okay
assistant:   Priyank, your resume scored sixty three point four out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, your resume might be getting rejected before reaching recruiters. Are you getting enough relevant interview calls with this resume?
user:  not yet
assistant:   Hmm, are you customizing your resume for every job or using the same one for all applications?
user:  using the same
assistant:   That’s likely why you’re not getting calls. Your resume needs the right keywords for each job to pass ATS filters. Makes sense?
user:  alright
assistant:    Your resume should act like a magnet, Priyank. Highlight skills and achievements that match the job and industry. Without the right keywords, recruiters won’t see you, even if you’re perfect for the role. Want me to explain more?
user:  okay yeah sure
assistant:    So, Priyank, there are two job markets: open, where jobs are posted publicly, and closed, for senior roles not open to all. Were you aware of this?
user:  yes sir
assistant:    Great! Ninety percent of hiring at your level happens through consultants who use ATS or keyword matching. That’s why having an ATS-friendly resume with the right keywords is crucial. Would you like to know how Outspark has helped over two lakh professionals get noticed by top companies?
user:  yeah i know the thing but but only for concern was that how but in a every different plan how much charges we have to pay like i already go i already registered with the silver plan right so in silver plan already have some kind of template yeah template you have so in that i selected one of the regimen then i am
assistant:   Priyank
user:  upload that regimen to every everyone now you are saying some other so
assistant:  Priyank
user:  each each way even i
assistant:   Priyank, I get it, you want clarity on plans. Our special package offers ten ATS-friendly resumes, cover letters, interview kits, plus LinkedIn services—all for just two thousand plus GST, limited time. Want me to share details?
user:  so i all i i already registered in the the silver plan so then what what what is the benefit what benefit i got in yours i mean already taken that plan then
assistant:   Priyank
user:  in that what benefit you have given me
assistant:  Priyank
user:  it's like nothing ना
assistant:   Priyank, I understand your concern. Our package offers personalized
user:  because i because i i हां i agree with you whatever person you are saying of whatever thing is that
assistant:    That
user:  so when i took the plan when i took the silver plan
assistant:    Priyank, I’m
user:  at that time
assistant:   Priyank
user:  at that at that time
assistant:   Priyank
user:  no information received regarding this
assistant: Priyank, that’s exactly why upgrading with Outspark can help. We provide clear, tailored services so you know what you get— no confusion. Ready to
user:  ma'am ma'am that you you are saying that is fine
assistant:    Glad you think so,
user:  it's a two thousand
assistant:    Yes, Priyank
user:  that is not an issue but the only concern concern concern is that when i took your silver plant
assistant:  Priyank
user:  so while taking that plan what benefit i got it then
assistant:  Priyank
user:  that i i waste my money ना
assistant:   Priyank, I get it, feeling that way is tough. But upgrading now can really boost your chances with tailored
user:  sir you can but then then you just give me that eighteen rupees again to me
assistant:  Priyank,
user:  i i can pay you or you can adjust in the
assistant:   Priyank, I can’t handle refunds, but I can connect you to a senior expert to sort this out. When’s a good time to call?
user:  हां fine
assistant:    Great, Priyank!
user:  anytime you can call me not an
assistant:    Perfect, Priyank! I’ll arrange a call from our senior expert soon. Meanwhile, ready to boost your resume visibility with our special package?
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Anita highlighted the need for customizing resumes with relevant keywords for each job application to improve chances of getting noticed. Priyank inquired about the benefits of his existing silver plan with Outspark and expressed confusion about what he received from it. Anita offered information about a special package that includes multiple services for a fee, but Priyank was concerned about the value he received from his current plan.

Towards the end of the call, Priyank requested a refund for the silver plan, feeling it was not beneficial. Anita suggested connecting him with a senior expert to address his concerns and confirmed that they would arrange a call soon., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=334.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=333.99994, provider_connected=false}, transcriber_duration=333.99994, transcriber_model=nova-3, synthesizer_characters=5713, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=5694, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=232, input=1194}, azure_gpt-4_1-mini={output=1252, input=110232}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=232, input=1194, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1252, input=110232, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=182, input=91585, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 12:48:03, status=call-disconnected}

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Ensure the use of industry-relevant keywords that help an ATS identify you as a top candidate.}, impact={feedback=The resume makes effective use of bullet points, though more quantifiable achievements could strengthen impact. Ensure use of strong, varied action words to communicate accomplishments., score=62, spellCheck=The resume seems well-proofread with no visible spelling errors. Ensure continued attention to detail, especially for technical terms and names, to maintain professionalism., bulletPointsUsage=Usage of bullet points is consistent and effectively structures information. However, consider breaking down larger sets of tasks into concise, impactful notes to increase readability and emphasis on results., weakActionVerbs=Strong action verbs are occasionally used, but some entries rely on weaker language that could be firmed up. Aim for more dynamic verbs to instill confidence and assertiveness in your past roles., scale=100, quantifyingImpact=While some achievements are highlighted, many lack quantitative data to illustrate impact, such as 'increased sales by 15%' or 'reduced costs by 10%'. Quantifying more of your accomplishments will make your skills more tangible and impressive., repetitionAvoidance=Certain phrases and actions repeat across different roles, which can be streamlined for better impact. Review and rephrase to ensure diversity in expression and avoid redundancy., accomplishmentLanguage=There is an effort to describe roles in an accomplishment-oriented manner, but it can be further enhanced with a focus on outcomes rather than duties. Highlighting how your actions directly impacted the company will improve engagement with your narrative.}, crispness={feedback=The resume's content could be streamlined for conciseness without losing important details. Focus on brevity to convey your points more effectively., resumeLength=Given your extensive experience, a slightly longer resume is acceptable, but brevity should still be a priority. Aim for only relevant information to avoid overwhelming potential employers., score=58, bulletPointsCount=The number of bullet points per section is slightly excessive, risking the loss of reader interest. Condense this by merging similar points and eliminating any that do not directly highlight achievements., fillerWords=Filler words reduce the effectiveness of your resume's messaging. Remove any unnecessary words to make your achievements clearer and more compelling., bulletPointLength=Some bullet points are overly lengthy and may lose the reader's attention. Strive for short, impactful statements that quickly communicate your accomplishments., scale=100}, qualityAddOn={feedback=Overall, the resume avoids many common pitfalls like excessive clichés. Consistency in formatting, especially with dates, should be improved., score=64, buzzwordsCliches=The resume is generally free of typical buzzwords and clichés, focusing more on tangible achievements. Continue to focus on details over generalities to maintain this strength., datesFormatting=Date formats are inconsistent, which can confuse timeframes (e.g., use uniform formats like 'MMM YYYY'). Ensure all date representations are consistent throughout the document for professionalism., activeVoice=The resume maintains an active voice, although there are areas where passive constructions are used. Continued use of active voice will portray a more proactive and dynamic professional image., scale=100, personalPronounsUsage=Personal pronouns are effectively avoided, maintaining the impersonal tone typical of resumes. Keep this essential style feature in place as it aligns with professional norms.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T12:48:07.462777, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 12:48:07, id=04a4890d-1d7d-4791-955f-90b08686f6d5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=19, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=19}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 12:48:03, status=initiated}