Dashboard

{created_at_str=2025-10-16 12:39:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=21.02, batch_id=null, cost_breakdown={synthesizer=19.3, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=19.3}, llm=1.7179999999999997, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.015, extraction=0, conversation=1.315, hangup=0.388}}, created_at=2025-10-16T12:39:40.324044, scheduled_at=2025-10-16T12:39:40.324017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919742164432, provider_call_id=8b6a5c7b-6af7-49f9-868a-5871251eafd2, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919742164432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6522322c-866a-4dc0-a568-c257372fad6f, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello can you hear me now
assistant:  Yes, I can hear you! Is it a good time to connect right now?
user:  yeah yeah i'm talking to
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  so i'm looking for a change you're calling from ma'am
assistant:  Yes, this is Anita from Outspark, part of the Times-of-India Group. We help professionals like you get more interview calls with ATS-optimized resumes. You mentioned looking for a change—what kind of roles are you targeting?
user:  i'm looking for talent acquisition role hr role
assistant:   Got it, targeting
user:  basically i'm working into hr okay
assistant:   That’s perfect! You have ten years of experience
user:  we'll do talent acquisition and recruitment
assistant:   Great! Are you
user:  i not ten years seven years
assistant:   Thanks for correcting me—seven years it is. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  oh i have heard about eight years i'm not don't have that much knowledge in it okay
assistant:   No worries! ATS is what filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that make sense?
user:  yeah yeah yeah that's good
assistant:    Perfect
user:  so i just wanted to know should we pay anything for this
assistant:   I’ll explain the full package and value first. You get ten ATS-friendly resumes, ten cover letters, and interview prep kits, plus LinkedIn services. Interested to hear how Outspark has helped over two lakh professionals?
user:  ok
assistant:  Awesome
user:  but ma'am i'm just outside now can you connect by tomorrow
assistant:   Sure! What time can I call you back tomorrow?
user:  tomorrow you can call around
assistant:    Sorry
user:  o'clock pm payment
assistant:    Got
user:  yes thank you
assistant:    You’re welcome! I’ll call you tomorrow at five PM then. Looking forward to helping you boost your career!
assistant: Call will now disconnect
, updated_at=2025-10-16T12:42:23.590128, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 12:42:23, id=920af89d-80f4-4446-9135-44e0e983757f, campaign_id=null, summary=In the conversation, the user, who is looking for a job change, speaks with an agent named Anita from Outspark, a service that helps professionals optimize their resumes for applicant tracking systems (ATS). The user has seven years of experience in HR, specifically in talent acquisition and recruitment. Anita explains the importance of having an ATS-friendly resume and offers a package that includes ten resumes, cover letters, interview prep kits, and LinkedIn services. The user inquires about payment and requests to continue the conversation the next day, to which Anita agrees and schedules a call for 5 PM. The call concludes with Anita expressing her eagerness to assist the user in boosting their career., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=125.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=1930, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1930, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=136, input=486}, azure_gpt-4_1-mini={output=421, input=31234}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=136, input=486, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=421, input=31234, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=84, input=25935, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 12:39:40, status=call-disconnected}

{created_at_str=2025-10-16 12:39:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T12:39:40.324044, scheduled_at=2025-10-16T12:39:40.324017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919742164432, provider_call_id=8b6a5c7b-6af7-49f9-868a-5871251eafd2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919742164432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6522322c-866a-4dc0-a568-c257372fad6f, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T12:40:05.951675, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 12:40:05, id=920af89d-80f4-4446-9135-44e0e983757f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 12:39:40, status=in-progress}

{created_at_str=2025-10-16 12:39:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T12:39:40.324044, scheduled_at=2025-10-16T12:39:40.324017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919742164432, provider_call_id=8b6a5c7b-6af7-49f9-868a-5871251eafd2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919742164432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6522322c-866a-4dc0-a568-c257372fad6f, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T12:39:43.090282, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 12:39:43, id=920af89d-80f4-4446-9135-44e0e983757f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 12:39:40, status=ringing}

{created_at_str=2025-10-16 12:39:40, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T12:39:40.324044, scheduled_at=2025-10-16T12:39:40.324017, custom_extractions=null, telephony_data={duration=0.0, to_number=+919742164432, provider_call_id=8b6a5c7b-6af7-49f9-868a-5871251eafd2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919742164432, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6522322c-866a-4dc0-a568-c257372fad6f, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T12:39:41.073156, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 12:39:41, id=920af89d-80f4-4446-9135-44e0e983757f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 12:39:40, status=initiated}