Call Details
Bolna ID:
6522322c-866a-4dc0-a568-c257372fad6f
Phone: +919742164432
From: +918035316264
Status: no-answer
Processing: COMPLETED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient rejected
Timestamps
Started:
2025-10-16 18:03:06
Ended:
Not set
Last Processed:
2025-10-16 18:13:40
Last Retry At:
2025-10-16 18:13:40
Next Retry Scheduled:
2025-10-16 18:09:11
Next Call Scheduled:
2025-10-16 18:09:11
Call Timeline 14
Call History (Raw Callbacks) 8
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user: hello can you hear me now
assistant: Yes, I can hear you! Is it a good time to connect right now?
user: yeah yeah i'm talking to
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: so i'm looking for a change you're calling from ma'am
assistant: Yes, this is Anita from Outspark, part of the Times-of-India Group. We help professionals like you get more interview calls with ATS-optimized resumes. You mentioned looking for a change—what kind of roles are you targeting?
user: i'm looking for talent acquisition role hr role
assistant: Got it, targeting
user: basically i'm working into hr okay
assistant: That’s perfect! You have ten years of experience
user: we'll do talent acquisition and recruitment
assistant: Great! Are you
user: i not ten years seven years
assistant: Thanks for correcting me—seven years it is. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: oh i have heard about eight years i'm not don't have that much knowledge in it okay
assistant: No worries! ATS is what filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that make sense?
user: yeah yeah yeah that's good
assistant: Perfect
user: so i just wanted to know should we pay anything for this
assistant: I’ll explain the full package and value first. You get ten ATS-friendly resumes, ten cover letters, and interview prep kits, plus LinkedIn services. Interested to hear how Outspark has helped over two lakh professionals?
user: ok
assistant: Awesome
user: but ma'am i'm just outside now can you connect by tomorrow
assistant: Sure! What time can I call you back tomorrow?
user: tomorrow you can call around
assistant: Sorry
user: o'clock pm payment
assistant: Got
user: yes thank you
assistant: You’re welcome! I’ll call you tomorrow at five PM then. Looking forward to helping you boost your career!
assistant: Call will now disconnect
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user: hello can you hear me now
assistant: Yes, I can hear you! Is it a good time to connect right now?
user: yeah yeah i'm talking to
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: so i'm looking for a change you're calling from ma'am
assistant: Yes, this is Anita from Outspark, part of the Times-of-India Group. We help professionals like you get more interview calls with ATS-optimized resumes. You mentioned looking for a change—what kind of roles are you targeting?
user: i'm looking for talent acquisition role hr role
assistant: Got it, targeting
user: basically i'm working into hr okay
assistant: That’s perfect! You have ten years of experience
user: we'll do talent acquisition and recruitment
assistant: Great! Are you
user: i not ten years seven years
assistant: Thanks for correcting me—seven years it is. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: oh i have heard about eight years i'm not don't have that much knowledge in it okay
assistant: No worries! ATS is what filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that make sense?
user: yeah yeah yeah that's good
assistant: Perfect
user: so i just wanted to know should we pay anything for this
assistant: I’ll explain the full package and value first. You get ten ATS-friendly resumes, ten cover letters, and interview prep kits, plus LinkedIn services. Interested to hear how Outspark has helped over two lakh professionals?
user: ok
assistant: Awesome
user: but ma'am i'm just outside now can you connect by tomorrow
assistant: Sure! What time can I call you back tomorrow?
user: tomorrow you can call around
assistant: Sorry
user: o'clock pm payment
assistant: Got
user: yes thank you
assistant: You’re welcome! I’ll call you tomorrow at five PM then. Looking forward to helping you boost your career!
assistant: Call will now disconnect
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{created_at_str=2025-10-16 12:33:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T12:33:07.184721, scheduled_at=2025-10-16T12:33:07.184696, custom_extractions=null, telephony_data={duration=0.0, to_number=+919742164432, provider_call_id=50d8f055-f4ca-46f1-89bf-34c903a95c13, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919742164432, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 17:52:59, callback_request_id=null, is_callback=null, fullName=Nalini, resume_review_id=68f0e3319f941c720e715027, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume needs significant improvement for better readability and organization. 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Enhancing keyword density especially around specific technical skills could further optimize its ATS compatibility.}, impact={feedback=The resume lacks strong impact due to insufficient quantification of achievements and overused phrases. Action verbs used are not varied enough to reflect the candidate's capabilities effectively., score=62, spellCheck=The resume is mostly free of spelling errors, ensuring a professional presentation. However, a review for typographical issues would be beneficial., bulletPointsUsage=Bullet points are used, but there are too many per section leading to clutter. It's essential to keep them focused and impactful to clearly convey accomplishments., weakActionVerbs=Many verbs in the responsibilities section are passive and generic. Consider using stronger, more specific verbs to enhance the resume's impact., scale=100, quantifyingImpact=The resume could benefit from more quantifiable achievements which would show concrete contributions to previous roles. Consider including metrics like percentage improvements or cost savings achieved., repetitionAvoidance=Several action verbs are repeated across the resume, which reduces the impact. Diversifying the language could optimize the impression of varied skills., accomplishmentLanguage=There's little evidence of accomplishment-oriented language. Phrases like 'increased efficiency by 30%' would present a clearer picture of success.}, crispness={feedback=The resume is overly lengthy given the experience presented, resulting in a diluted message. Overuse of filler words and lengthy sections decrease overall crispness., resumeLength=Currently, the resume is too long for the amount of experience, coming across as verbose. Aim to condense to one page for enhanced retention., score=58, bulletPointsCount=There are an excessive number of bullet points, some of which cover similar content. Focusing on key accomplishments would improve clarity., fillerWords=The use of filler words contributes to unnecessary bulk. Eliminating redundant words could help each statement make more of an impact., bulletPointLength=The bullet points are overly detailed, which makes them less powerful. Ensuring each bullet point is concise and focused will enhance impact., scale=100}, qualityAddOn={feedback=Common buzzwords and a lack of stylistic consistency degrade the resume's quality. Addressing these issues would improve presentation and professionalism., score=60, buzzwordsCliches=The resume is rife with buzzwords like 'proactive' and 'results-driven,' which add little value. Substitute these with concrete examples to provide substance., datesFormatting=Dates throughout the document lack consistency, making timelines difficult to track. A unified format would enhance clarity., activeVoice=Some sections suffer from passive constructions, weakening the narrative of achievements. 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Context Details
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