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Call Details

Bolna ID: 4edff0d2-0c32-4779-ab46-f1f3bc1a2489

Phone: +917007082494

From: N/A

Status: completed

Processing: COMPLETED

Duration: 6.30s

Cost: ₹0.70

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-16 17:24:40

Last Retry At:
2025-10-16 17:24:40

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-16 17:22:40
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 17:22:41
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 17:22:46
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 17:22:54
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 17:23:12
COMPLETED MAIN
CALLBACK_UPDATE
₹0.20
Duration: 6.30s
2025-10-16 17:23:19
COMPLETED MAIN
CALLBACK_UPDATE
₹0.70
Duration: 6.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Conversation, disposition_2=No Response, disposition_3=}}}
2025-10-16 17:24:40
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-16 17:24:40}
Call History (Raw Callbacks) 5 

{created_at_str=2025-10-16 11:52:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.7, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.095, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.107, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.095}, network=0.925, llm_breakdown={analytics=0, summarization=0.002, extraction=0, conversation=0.076, hangup=0.029}}, created_at=2025-10-16T11:52:39.927187, scheduled_at=2025-10-16T11:52:39.927161, custom_extractions=null, telephony_data={duration=8.0, to_number=+917007082494, provider_call_id=70b496ca-44c6-416c-ad51-5044a7f6e75b, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/40f5eb46-2acd-4576-a694-022789a2efa9.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917007082494, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=00628017-b5c8-45db-9cae-ac0f59527871, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
, updated_at=2025-10-16T11:53:18.724387, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 11:53:18, id=4edff0d2-0c32-4779-ab46-f1f3bc1a2489, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to chat. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Conversation", "disposition_2": "No Response", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Conversation, disposition_2=No Response, disposition_3=}}}, smart_status=not_started, conversation_duration=6.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=6.1999373, provider_connected=false}, transcriber_duration=6.1999373, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=35, input=31}, azure_gpt-4_1-mini={output=17, input=1825}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=31, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=17, input=1825, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1940, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 11:52:39, status=completed}

{created_at_str=2025-10-16 11:52:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.2, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.095, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.107, platform=0, transcriber_breakdown={analytics=0, conversation=0.095}, network=0, llm_breakdown={analytics=0, summarization=0.002, extraction=0, conversation=0.076, hangup=0.029}}, created_at=2025-10-16T11:52:39.927187, scheduled_at=2025-10-16T11:52:39.927161, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007082494, provider_call_id=70b496ca-44c6-416c-ad51-5044a7f6e75b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007082494, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=00628017-b5c8-45db-9cae-ac0f59527871, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to chat?
, updated_at=2025-10-16T11:53:09.725541, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 11:53:09, id=4edff0d2-0c32-4779-ab46-f1f3bc1a2489, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to chat. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=6.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=6.1999373, provider_connected=false}, transcriber_duration=6.1999373, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=35, input=31}, azure_gpt-4_1-mini={output=17, input=1825}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=31, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=17, input=1825, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1940, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 11:52:39, status=call-disconnected}

{created_at_str=2025-10-16 11:52:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T11:52:39.927187, scheduled_at=2025-10-16T11:52:39.927161, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007082494, provider_call_id=70b496ca-44c6-416c-ad51-5044a7f6e75b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007082494, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=00628017-b5c8-45db-9cae-ac0f59527871, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T11:52:54.042292, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 11:52:54, id=4edff0d2-0c32-4779-ab46-f1f3bc1a2489, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 11:52:39, status=in-progress}

{created_at_str=2025-10-16 11:52:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T11:52:39.927187, scheduled_at=2025-10-16T11:52:39.927161, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007082494, provider_call_id=70b496ca-44c6-416c-ad51-5044a7f6e75b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007082494, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=00628017-b5c8-45db-9cae-ac0f59527871, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T11:52:45.73098, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 11:52:45, id=4edff0d2-0c32-4779-ab46-f1f3bc1a2489, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 11:52:39, status=ringing}

{created_at_str=2025-10-16 11:52:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T11:52:39.927187, scheduled_at=2025-10-16T11:52:39.927161, custom_extractions=null, telephony_data={duration=0.0, to_number=+917007082494, provider_call_id=70b496ca-44c6-416c-ad51-5044a7f6e75b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917007082494, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=00628017-b5c8-45db-9cae-ac0f59527871, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T11:52:40.682183, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 11:52:40, id=4edff0d2-0c32-4779-ab46-f1f3bc1a2489, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 11:52:39, status=initiated}
Context Details 
{recipient_phone_number=+917007082494, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=00628017-b5c8-45db-9cae-ac0f59527871, attemptType=RETRY}, resume_review_id=null}