Call Details
Bolna ID:
f682c253-dbaa-4973-97f7-261f5719e276
Phone: +918267826971
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 97.30s
Cost: ₹15.14
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-16 15:07:04
Ended:
Not set
Last Processed:
2025-10-16 15:10:39
Last Retry At:
2025-10-16 15:10:39
Next Retry Scheduled:
2025-10-16 15:14:13
Next Call Scheduled:
2025-10-16 15:14:13
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi Mohammad, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes it is a good time
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes i'm looking for a job change
assistant: Got it, Mohammad. You have about ten years of experience, right?
user: no no i have around seven years of experience
assistant: Thanks for clarifying, Mohammad. What kind of roles are you targeting?
user: i'm looking for job change in business analyst store product analyst
assistant: Good choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes i'm aware
assistant: Perfect! ATS filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that sound familiar?
user: on family i think this call is regarding your website
assistant: Yes, Mohammad, this is about your resume score from our website. I saw your resume scored sixty two point six out of one hundred. Anything below eighty is considered poor for ATS. Are you getting enough relevant interview calls with this resume?
user: yes i'm getting
assistant: That’s good to hear! Are these interview calls relevant to the business analyst or product analyst roles you want?
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user: hello
assistant: Hi Mohammad, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes it is a good time
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yes i'm looking for a job change
assistant: Got it, Mohammad. You have about ten years of experience, right?
user: no no i have around seven years of experience
assistant: Thanks for clarifying, Mohammad. What kind of roles are you targeting?
user: i'm looking for job change in business analyst store product analyst
assistant: Good choices! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes i'm aware
assistant: Perfect! ATS filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Does that sound familiar?
user: on family i think this call is regarding your website
assistant: Yes, Mohammad, this is about your resume score from our website. I saw your resume scored sixty two point six out of one hundred. Anything below eighty is considered poor for ATS. Are you getting enough relevant interview calls with this resume?
user: yes i'm getting
assistant: That’s good to hear! Are these interview calls relevant to the business analyst or product analyst roles you want?
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Consider framing outcomes with a focus on results achieved rather than tasks performed.}, crispness={feedback=The resume length is appropriate but could be refined for improved crispness and impact, especially in terms of bullet point detail. Reducing excess wording and enhancing precision can elevate its clarity., resumeLength=The resume length is fitting for the experience detailed but condensing some sections could make it concise yet comprehensive. Aim for brevity without losing critical content., score=58, bulletPointsCount=The number of bullet points is high, which dilutes the impact of key achievements. Selecting the most relevant points and trimming less impactful ones will strengthen the resume., fillerWords=The document occasionally contains filler words that could be removed to tighten narrative flow. Focus on eliminating non-contributive words to create sharper bullet points., bulletPointLength=Several bullet points are overly long, necessitating more concise and direct statements. Cut out non-essential information to refine focus and improve readability., scale=100}, qualityAddOn={feedback=While the resume uses active voice effectively, it also falls into some common buzzwords and clichés that could be made more specific. Consistency in date formatting is observed and beneficial for professionalism., score=60, buzzwordsCliches=There is a tendency to rely on buzzwords like 'dynamic' and 'efficient', which should be replaced with specifics pertaining to individual experiences. Specific instances where skills are applied can help mitigate this issue., datesFormatting=Dates are formatted consistently throughout the document, which aids in clarity. Ensure that month-year format is consistent to avoid confusion and maintain a polished appearance., activeVoice=Active voice is prominent throughout, creating an assertive and confident tone. Ensure it remains predominant to maximize strength and clarity of the conveyed information., scale=100, personalPronounsUsage=Personal pronouns are avoided, which aligns with professional resume standards. This maintains objectivity and focuses attention on actions rather than oneself.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T09:37:12.826172, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 09:37:12, id=f682c253-dbaa-4973-97f7-261f5719e276, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 09:37:06, status=ringing}
{created_at_str=2025-10-16 09:37:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T09:37:06.041925, scheduled_at=2025-10-16T09:37:06.041892, custom_extractions=null, telephony_data={duration=0.0, to_number=+918267826971, provider_call_id=d38b0d73-e0f6-483e-aaae-af5c94e75ca4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918267826971, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 14:56:18, callback_request_id=null, is_callback=null, fullName=Mohammad, resume_review_id=68f0b9ef9f941c720e714817, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-organized with a clear layout, making it relatively easy to navigate. However, more emphasis on visual separation between sections could enhance readability., score=65, readability=The structure of the resume is generally readable, but longer paragraphs can clutter the profile summary and work experience details. Improving whitespace utilization will make it more appealing to skim., essentialSectionsPresence=Essential sections such as Experience, Education, and Skills are present, providing a comprehensive overview of the candidate’s background. The Summary section sets a positive tone; however, additional details should be provided in 'Key Projects'., scale=100}, atsReadabilityScore={feedback=The resume aligns well with ATS standards due to clear section labels and detailed experiences, ensuring that key details are machine-readable. Enhancements in keyword integration could further optimize its visibility through ATS., score=68, scale=100, keyElementsReadableByATS=Key elements such as contact information, professional titles, and company names are formatted clearly for ATS scanning, but increased use of industry-specific keywords would improve search results. Avoid complex formatting that could interfere with ATS parsing.}, impact={feedback=The resume features a good number of accomplishments; however, specific results and figures should be added to optimize impact. A broader variety of strong action verbs would make the experience highlighted more effectively., score=62, spellCheck=The document undergoes spell check well; however, it's important to remain attentive to potential typographical errors that could undermine professionalism., bulletPointsUsage=The usage of bullet points is effective in breaking down complex tasks, but occasionally, they contain too much information which can be overwhelming. Consider using fewer, more distilled bullet points to highlight key achievements., weakActionVerbs=The resume shows some reliance on weaker verbs that could be replaced with stronger, more dynamic verbs to boost assertiveness, such as using 'spearheaded' instead of 'led'., scale=100, quantifyingImpact=While some quantification is present, it lacks consistency across all job experiences. Regular integration of quantifiable outcomes, like 'improved inventory forecasting accuracy by 15%', could enhance the persuasive power of the resume., repetitionAvoidance=There is a relatively limited variety of action verbs, which makes some sections feel repetitious. Introducing more diversity in language could increase reader engagement., accomplishmentLanguage=Most bullet points are descriptive but a shift towards more outcome-focused language would further highlight accomplishments. Consider framing outcomes with a focus on results achieved rather than tasks performed.}, crispness={feedback=The resume length is appropriate but could be refined for improved crispness and impact, especially in terms of bullet point detail. Reducing excess wording and enhancing precision can elevate its clarity., resumeLength=The resume length is fitting for the experience detailed but condensing some sections could make it concise yet comprehensive. Aim for brevity without losing critical content., score=58, bulletPointsCount=The number of bullet points is high, which dilutes the impact of key achievements. Selecting the most relevant points and trimming less impactful ones will strengthen the resume., fillerWords=The document occasionally contains filler words that could be removed to tighten narrative flow. Focus on eliminating non-contributive words to create sharper bullet points., bulletPointLength=Several bullet points are overly long, necessitating more concise and direct statements. Cut out non-essential information to refine focus and improve readability., scale=100}, qualityAddOn={feedback=While the resume uses active voice effectively, it also falls into some common buzzwords and clichés that could be made more specific. Consistency in date formatting is observed and beneficial for professionalism., score=60, buzzwordsCliches=There is a tendency to rely on buzzwords like 'dynamic' and 'efficient', which should be replaced with specifics pertaining to individual experiences. Specific instances where skills are applied can help mitigate this issue., datesFormatting=Dates are formatted consistently throughout the document, which aids in clarity. Ensure that month-year format is consistent to avoid confusion and maintain a polished appearance., activeVoice=Active voice is prominent throughout, creating an assertive and confident tone. Ensure it remains predominant to maximize strength and clarity of the conveyed information., scale=100, personalPronounsUsage=Personal pronouns are avoided, which aligns with professional resume standards. This maintains objectivity and focuses attention on actions rather than oneself.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T09:37:09.744527, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 09:37:09, id=f682c253-dbaa-4973-97f7-261f5719e276, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 09:37:06, status=initiated}
Context Details
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