Dashboard

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user:  yeah
assistant:  Hi Likhitha, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  change right ma'am
assistant:  Great, Likhitha! We have your experience as ten years, is that correct?
user:  yeah
assistant:   What kind of roles are you targeting?
user:  mostly in क्योंकि
assistant:   Sorry, Likhitha, I didn’t catch that. Could you please repeat the kind of roles you are targeting?
user:  yeah yeah mostly in qa domain mostly it will be like qa lead
assistant:  Got
user:  kind of thing
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah yeah previously i have a resume like it was like mostly outdated right now i am looking to
assistant:   That’s good you
user:  search for a job
assistant:   That
user:  yeah yeah i know that the ats is
assistant:   Perfect
user:  automatic tracking system like it will try all these resumes and which and all are qualified will automatically
assistant:   Exactly
user:  like select what are qualified
assistant:   Right, Likhitha! Your resume score was sixty two out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters
user:  आनंद राज का नाम
assistant:   Sorry Likhitha, I didn’t get that. Could you please repeat?
user:  yeah yeah i am telling ok i am listening
assistant:   Thanks, Likhitha! Are you getting enough, relevant interview calls with this resume?
user:  no not yet i'm like i haven't started it i just wanted to start it so i have applied for couple of work
assistant:    Are you customizing
user:  so i did not
assistant:   Hmm, that
user:  i did not got selected
assistant:   Hmm, that must be why you’re not getting calls. Your resume score shows it’s missing key ATS keywords. Does that make sense?
user:  yeah yeah
assistant:   See, your CV is like a magnet. It must highlight skills and achievements for the role you want. Without the right keywords, ATS won’t show your profile to recruiters, even if you’re perfect for the job. Makes sense?
user:  yeah
assistant:    So, two things: your resume might miss the right keywords for ATS, and your job search method might not be the best. Can I explain more?
user:  yeah hello
assistant:  Hey Likhitha, thanks for staying! So, there are two job markets—
user:  so there are two job market open one
assistant:   Exactly! One is the open job market with regular postings, and the other is the closed market for senior roles not open to all. Were you aware of this?
user:  no no i am not aware of this
assistant:    No worries, Likhitha! Ninety percent of hiring at your level happens through consultants who use ATS or keyword matching. That’s why having an ATS-friendly resume is key. Want to know how Outspark helps with this?
user:  yeah tell me
assistant:    Outspark has helped over two lakh people, including CEOs and VPs, get noticed by recruiters at Amazon
user:  this is by recruiters that
assistant:    Yes, Likhitha! Recruiters from top companies like Amazon, Uber, and Times Internet find candidates through ATS-friendly resumes we help create. Want to hear about our full resume upgrade package?
user:  yeah please check a minute
assistant:    We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. Clear so far?
user:  yeah
assistant:    Great! We also offer two LinkedIn services: a detailed profile review and a fourteen-day organic posting calendar to boost your visibility. Interested?
user:  so what is the price of this package
assistant:    So, Likhitha, this whole package is valued over ten thousand rupees, but for a limited time, we offer it at just two thousand plus GST. It’s a three-day offer. Want me to send you the payment link?
user:  yeah i think about it is from the same experience i just think about it from the
assistant:    I get it
user:  if required i will go through it
assistant:    I understand, Likhitha. But remember, one resume won’t cut it if you’re applying to many jobs. Customizing is key to pass ATS filters. Can I schedule a call with a senior expert to explain more?
user:  right now i'm little bit busy
assistant:    No
user:  like you can call me like saturday or sunday
assistant:    Sure, Likhitha! What
user:  इसलिए i mean traffic रहता हूं
assistant:    No problem, Likhitha
user:  i definitely wanted to connect with the senior
assistant:    Great! I’ll
user:  employee if you get to nobody
assistant:    Sorry Likhitha, I didn’t get that. Could you please repeat?
user:  yeah i was telling that i definitely wanted to check on the on this part
assistant:    Perfect, Likhitha
user:  but right now i'm in traffic so you can call me so that i'll be concentratedly
assistant:    Got it, Likhitha! I’ll schedule a call for Saturday or Sunday when you’re free and focused. What time works best?
user:  between twelve to four o'clock
assistant:    Perfect, Likhitha! I’ll arrange for a senior expert to call you between twelve and four on Saturday. Looking forward to helping you!
user:  that's that
assistant:    Thanks
user:  sir thank you so much
assistant:  You’re welcome, Likhitha!
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Anita informed Likhitha about Outspark's services, which include creating tailored resumes, cover letters, and interview prep kits, all designed to be ATS-friendly. The package is offered at a discounted price of 2000 plus GST for a limited time. Likhitha expressed interest but wanted to think it over due to her busy schedule.

Anita suggested scheduling a follow-up call with a senior expert to provide more insights, and Likhitha agreed to a call on Saturday or Sunday between 12 PM and 4 PM. The conversation ended with Likhitha thanking Anita for her assistance., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=378.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=377.99994, provider_connected=false}, transcriber_duration=377.99994, transcriber_model=nova-3, synthesizer_characters=5518, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=5498, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=221, input=1345}, azure_gpt-4_1-mini={output=1274, input=133634}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=221, input=1345, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=1274, input=133634, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=245, input=122925, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 09:25:06, status=call-disconnected}

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However, enriching the resume with more industry-specific keywords could improve ATS parse-ability.}, impact={feedback=The resume demonstrates a reasonable level of impact, but lacks consistent quantification. Consider incorporating more measurable results to convey achievements more effectively., score=60, spellCheck=There are minimal spelling errors, contributing to a professional presentation. Ensure all terms are both correctly spelled and relevant, such as 'testcases' which should be spaced as 'test cases'., bulletPointsUsage=Bullet points are used effectively to list responsibilities and achievements. However, varying the structure of bullet points could accentuate the unique aspects of each role., weakActionVerbs=Some action verbs are weaker and don't convey a strong sense of contribution. Replace verbs like 'Worked on' with stronger alternatives like 'Implemented' or 'Led'., scale=100, quantifyingImpact=There is some quantification of achievements, such as 'Saved 30% manual efforts', but this could be expanded. Increasing the use of numbers to quantify success will make the achievements more impactful., repetitionAvoidance=There is some repetition of tasks and phrasing, particularly in describing similar responsibilities across roles. Aim to diversify expressions and verbs to maintain reader engagement., accomplishmentLanguage=The language is somewhat accomplishment-oriented, but it could be more direct in illustrating outcomes. For example, attributes such as 'increased efficiency' or 'enhanced user satisfaction' should be more explicit.}, crispness={feedback=While informative, the resume suffers from overly lengthy and dense sections limiting crispness. Particulary, consider condensing sections to maintain reader interest., resumeLength=The resume feels slightly long given the experience level, particularly in the project descriptions. Trim down excessive detail to fit within a more standard length without losing essential information., score=55, bulletPointsCount=The number of bullet points per role is effective but disciplined. Evaluate if each bullet significantly contributes unique information or could be merged., fillerWords=The text contains filler phrases that could be omitted or replaced with something tighter. Removing these will heighten the focus on pivotal information., bulletPointLength=Some bullet points are too wordy, losing impact and clarity. Aim for concise bullets that convey critical details quickly and effectively., scale=100}, qualityAddOn={feedback=The resume occasionally uses jargon and buzzwords that dilute specifics. Greater focus on concrete language can enhance the reader's appreciation of skills., score=60, buzzwordsCliches=Examples of buzzwords such as 'lead testing' and 'top-quality outcomes' appear. A preference for precise descriptors will resonate better with evaluators., datesFormatting=The date format is consistent across sections but should include months for complete clarity. This attention to detail assures accuracy in temporal understanding., activeVoice=Active voice is prevalent, though certain statements revert to passive structure. Ensure all achievements and contributions are within active constructs for maximal impact., scale=100, personalPronounsUsage=There is no use of personal pronouns, which keeps the tone professionally detached. This aligns with best practices for resume writing.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T09:25:09.5764, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 09:25:09, id=5481a469-a1e3-49f8-b6a1-4b43393118fb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 09:25:06, status=initiated}