Call Details

Bolna ID: c31f88ef-c4d6-4efd-a44a-429a8234ad34

Phone: +919686525412

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-16 14:30:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-16 14:41:36

Next Call Scheduled:
2025-10-16 14:41:36

Call Timeline 14
2025-10-16 14:30:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 14:30:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 14:30:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 14:30:41
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 14:30:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-16 14:30:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-16 14:36:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=15f0d689-9aa8-4159-a598-051c31897ae1}
2025-10-16 14:36:36
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=15f0d689-9aa8-4159-a598-051c31897ae1, attempt_no=1, status=BUSY}
2025-10-16 14:36:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-16 14:36:36
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=15f0d689-9aa8-4159-a598-051c31897ae1}
2025-10-16 14:41:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bee82713-a425-4ce0-964c-2be637c3eb2d}
2025-10-16 14:42:12
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=bee82713-a425-4ce0-964c-2be637c3eb2d, attempt_no=2, status=BUSY}
2025-10-16 14:42:12
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-16 14:42:12
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bee82713-a425-4ce0-964c-2be637c3eb2d}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-16 09:00:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T09:00:06.192714, scheduled_at=2025-10-16T09:00:06.192689, custom_extractions=null, telephony_data={duration=0.0, to_number=+919686525412, provider_call_id=f8156a9e-aacb-4389-a266-405975ef32e8, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919686525412, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 14:19:27, callback_request_id=null, is_callback=null, fullName=MOHAMMAD, resume_review_id=68f0b1629f941c720e714626, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections such as Experience, Education, and Summary. However, the layout is somewhat cluttered, making it slightly challenging to navigate quickly., score=62, readability=The font and style choices generally support readability, but a more organized format could enhance scannability for hiring managers. Consider using slightly more whitespace and consistent headings to improve readability drastically., essentialSectionsPresence=The resume includes crucial sections like Experience, Education, Skills, and a Summary, fitting for a professional profile. However, ensuring a reverse chronological order, particularly in the Experience section, is necessary to highlight recent accomplishments., scale=100}, atsReadabilityScore={feedback=Key ATS considerations like keywords, consistent headings, and layout largely support ATS readability. Refining the distinct labelling of sections further supports systems in parsing content effectively., score=68, scale=100, keyElementsReadableByATS=The presence of distinct sections like Experience and Education is beneficial for ATS. However, using more precise labels and clear role-indicative terminology might enhance keyword compatibility.}, impact={feedback=While the resume includes many quantitative achievements, it occasionally repeats similar achievements without additional context. Using diverse action verbs would improve the depth and perception of roles performed., score=58, spellCheck=No significant spelling errors are detected, reflecting well on professional presentation. A minor spell-check for possible typos or small mistakes is still recommended to maintain strong professionalism., bulletPointsUsage=Bullet points are effectively used to outline roles and achievements, but occasionally feel too detailed, reducing quick impactfulness. Simplifying and shortening some points would aid in better readability and focus., weakActionVerbs=The resume predominantly uses neutral action words like 'managed' or 'involved,' which could be more dynamic. Replacing them with stronger alternatives like 'optimized,' 'spearheaded,' or 'revitalized' would better convey impact., scale=100, quantifyingImpact=There are successful showcases of cost reduction and procurement efficiencies, quantifying several achievements effectively. However, broader success stories could use more specific figures to further substantiate claims., repetitionAvoidance=There is some repetition in describing roles across different positions, such as constant mentions of negotiation and contract management. Differentiating duties slightly per role could enhance distinctiveness., accomplishmentLanguage=The language is somewhat accomplishment-driven, mentioning cost reductions and streamlined processes. Increasing the use of result-oriented language for sections displaying key achievements would strengthen this aspect.}, crispness={feedback=The resume is concise for the most part but includes filler words that could be condensed. Crispness suffers due to extended bullet points that might detract from main achievements., resumeLength=While the resume's length is suitable for someone with extensive experience, it might benefit from condensing to focus more on newer roles. Prioritizing notable achievements and impact statements could contribute to crisper content., score=55, bulletPointsCount=The sheer number of bullet points across roles might overwhelm readers, risking important details going unnoticed. Focusing on the most impactful achievements could enhance clarity and ensuring main points are sharply presented., fillerWords=Occurrences of filler words in bullet points and descriptions can detract from impact. Replacing filler words with precise vocabulary can streamline communication, serving stronger clarity in achievements., bulletPointLength=Several bullets contain lengthy sentences that could weaken the impact. Breaking longer points into shorter, focused statements allows for visual and cognitive ease of reading., scale=100}, qualityAddOn={feedback=Despite steady adherence to styles, a presence of clichés can be perceived, diminishing uniqueness. Uniformity and specific examples over generic pluses should amplify personal branding., score=60, buzzwordsCliches=The resume includes some buzzwords that could reduce perceived authenticity, such as 'enthusiastic' and 'seeking to enhance skills.' Replace them with specific achievements that demonstrate enthusiasm directly., datesFormatting=The date formatting generally maintains consistency, supporting clean timeline comprehension. Uniform editing through all sections for date presentation — such as using 'MM/YYYY - MM/YYYY' could better enhance date clarity., activeVoice=Generally utilizes active voice, supporting a stronger personal brand. Consistent adherence to active voice throughout will help maintain clear communication of achievements., scale=100, personalPronounsUsage=There is no overt use of personal pronouns, aligning well with professional standards. 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