Call Details

Bolna ID: 52f461eb-886f-4a29-aba2-b25cba921c2e

Phone: +917011848374

From: N/A

Status: completed

Processing: COMPLETED

Duration: 21.20s

Cost: ₹1.98

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-16 14:14:40

Last Retry At:
2025-10-16 14:14:40

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-16 14:12:39
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 14:12:42
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 14:12:44
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 14:12:48
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 14:13:20
COMPLETED MAIN
CALLBACK_UPDATE
₹1.48
Duration: 21.20s
2025-10-16 14:13:27
COMPLETED MAIN
CALLBACK_UPDATE
₹1.98
Duration: 21.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Call Answered, disposition_3=}}}
2025-10-16 14:14:40
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-16 14:14:40}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-16 08:42:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.98, batch_id=null, cost_breakdown={synthesizer=1.05, transcriber=0.325, synthesizer_breakdown={welcome_message=0, conversation=1.05}, llm=0.108, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.325}, network=0.925, llm_breakdown={analytics=0, summarization=0.003, extraction=0, conversation=0.076, hangup=0.029}}, created_at=2025-10-16T08:42:39.848056, scheduled_at=2025-10-16T08:42:39.84803, custom_extractions=null, telephony_data={duration=22.0, to_number=+917011848374, provider_call_id=56084938-c55d-479b-ae48-410c32eeda41, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/84750474-a2ab-4c6a-8078-322abb8b8766.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917011848374, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5ff353e9-1280-436e-80f1-86ce39138ef9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
, updated_at=2025-10-16T08:43:26.79832, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 08:43:26, id=52f461eb-886f-4a29-aba2-b25cba921c2e, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Connected", "disposition_2": "Call Answered", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Call Answered, disposition_3=}}}, smart_status=dropped, conversation_duration=21.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=21.199938, provider_connected=false}, transcriber_duration=21.199938, transcriber_model=nova-3, synthesizer_characters=105, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=105, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=35, input=35}, azure_gpt-4_1-mini={output=21, input=1818}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=35, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=21, input=1818, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1938, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 08:42:39, status=completed}

{created_at_str=2025-10-16 08:42:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=1.48, batch_id=null, cost_breakdown={synthesizer=1.05, transcriber=0.325, synthesizer_breakdown={welcome_message=0, conversation=1.05}, llm=0.108, platform=0, transcriber_breakdown={analytics=0, conversation=0.325}, network=0, llm_breakdown={analytics=0, summarization=0.003, extraction=0, conversation=0.076, hangup=0.029}}, created_at=2025-10-16T08:42:39.848056, scheduled_at=2025-10-16T08:42:39.84803, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011848374, provider_call_id=56084938-c55d-479b-ae48-410c32eeda41, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011848374, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5ff353e9-1280-436e-80f1-86ce39138ef9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
, updated_at=2025-10-16T08:43:17.54997, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 08:43:17, id=52f461eb-886f-4a29-aba2-b25cba921c2e, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=21.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=21.199938, provider_connected=false}, transcriber_duration=21.199938, transcriber_model=nova-3, synthesizer_characters=105, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=105, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=35, input=35}, azure_gpt-4_1-mini={output=21, input=1818}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=35, input=35, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=21, input=1818, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1938, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 08:42:39, status=call-disconnected}

{created_at_str=2025-10-16 08:42:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T08:42:39.848056, scheduled_at=2025-10-16T08:42:39.84803, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011848374, provider_call_id=56084938-c55d-479b-ae48-410c32eeda41, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011848374, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5ff353e9-1280-436e-80f1-86ce39138ef9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T08:42:47.88996, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 08:42:47, id=52f461eb-886f-4a29-aba2-b25cba921c2e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 08:42:39, status=in-progress}

{created_at_str=2025-10-16 08:42:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T08:42:39.848056, scheduled_at=2025-10-16T08:42:39.84803, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011848374, provider_call_id=56084938-c55d-479b-ae48-410c32eeda41, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011848374, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5ff353e9-1280-436e-80f1-86ce39138ef9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T08:42:43.598948, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 08:42:43, id=52f461eb-886f-4a29-aba2-b25cba921c2e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 08:42:39, status=ringing}

{created_at_str=2025-10-16 08:42:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T08:42:39.848056, scheduled_at=2025-10-16T08:42:39.84803, custom_extractions=null, telephony_data={duration=0.0, to_number=+917011848374, provider_call_id=56084938-c55d-479b-ae48-410c32eeda41, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917011848374, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5ff353e9-1280-436e-80f1-86ce39138ef9, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T08:42:42.187214, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 08:42:42, id=52f461eb-886f-4a29-aba2-b25cba921c2e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 08:42:39, status=initiated}
Context Details
{recipient_phone_number=+917011848374, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=5ff353e9-1280-436e-80f1-86ce39138ef9, attemptType=RETRY}, resume_review_id=null}