Call Details

Bolna ID: 107d63be-00ff-468e-bd3f-74cc30bf7736

Phone: +917908418722

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-16 13:18:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-16 13:29:27

Next Call Scheduled:
2025-10-16 13:29:27

Call Timeline 14
2025-10-16 13:18:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 13:18:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 13:18:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 13:18:41
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 13:18:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-16 13:18:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-16 13:24:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ab394f24-641b-42f4-9b92-5f6fde60867d}
2025-10-16 13:24:27
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=ab394f24-641b-42f4-9b92-5f6fde60867d, attempt_no=1, status=BUSY}
2025-10-16 13:24:27
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-16 13:24:27
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ab394f24-641b-42f4-9b92-5f6fde60867d}
2025-10-16 13:29:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=133714c2-5d1c-4c84-8c5a-73fbb4381870}
2025-10-16 13:30:04
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=133714c2-5d1c-4c84-8c5a-73fbb4381870, attempt_no=2, status=BUSY}
2025-10-16 13:30:04
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-16 13:30:04
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=133714c2-5d1c-4c84-8c5a-73fbb4381870}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-16 07:54:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T07:54:03.471851, scheduled_at=2025-10-16T07:54:03.471821, custom_extractions=null, telephony_data={duration=0.0, to_number=+917908418722, provider_call_id=29a358d5-d8c3-4c33-8e20-eac946277095, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917908418722, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=107d63be-00ff-468e-bd3f-74cc30bf7736, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T07:54:26.674166, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 07:54:26, id=ab394f24-641b-42f4-9b92-5f6fde60867d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 07:54:03, status=busy}

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{created_at_str=2025-10-16 07:48:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T07:48:05.630033, scheduled_at=2025-10-16T07:48:05.63, custom_extractions=null, telephony_data={duration=0.0, to_number=+917908418722, provider_call_id=93a14f05-f628-456b-b37b-4cacfc9c1901, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917908418722, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 13:07:15, callback_request_id=null, is_callback=null, fullName=Aditya, resume_review_id=68f0a06f9f941c720e71431c, reviewDetails={overallScore={score=63.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized, with key sections like Summary, Skills, and Work Experience clearly highlighted. However, the inclusion of Hobbies and Interests at the end detracts from the professional tone., score=68, readability=While the resume is easy to read, varying font sizes and styles can improve readability. The use of headers for each section allows for quick navigation and enhanced clarity., essentialSectionsPresence=All essential sections such as Experience, Education, and Skills are present, making the resume comprehensive. Consider reordering sections like Experience in reverse chronological order to maintain consistency., scale=100}, atsReadabilityScore={feedback=The resume includes relevant keywords and phrases that improve its compatibility with ATS systems. Consistent formatting of section headers enhances readability by the ATS., score=65, scale=100, keyElementsReadableByATS=Key elements such as contact information and job titles are clearly presented, facilitating easy parsing by ATS. Further keyword optimization based on the targeted role would enhance ATS effectiveness.}, impact={feedback=The resume effectively uses bullet points to convey responsibilities and achievements, though with room for more impactful quantification. Quantitative metrics like 'exceeding 12%' are present but could be employed more consistently., score=62, spellCheck=The resume is free from major spelling errors, reflecting careful proofreading. Nonetheless, a final check for grammar and subtle spelling nuances is always beneficial., bulletPointsUsage=The use of bullet points is appropriate, helping to organize achievements and responsibilities. Some bullet points could be broken down further to enhance clarity and impact., weakActionVerbs=The verbs used are generally strong and convey action, but there are instances where more dynamic verbs could replace weaker ones. Avoidance of verbs like 'handled' could lead to more impactful descriptions., scale=100, quantifyingImpact=Quantification is applied in some areas but should be expanded to give a more comprehensive view of the achievements. Including percentages, numbers, or specific results would add value., repetitionAvoidance=There is minimal repetition of action verbs, which helps maintain reader engagement. However, varying verbs further and employing synonyms could enrich the text., accomplishmentLanguage=The accomplishment language is present but could be made more compelling with more examples of success and outcomes. Currently, some statements feel more responsibility-oriented rather than achievement-focused.}, crispness={feedback=The resume's length is appropriate, but some sections contain overly long bullet points that hinder succinctness. Streamlining these points could enhance the overall crispness and readability., resumeLength=The length of the resume is suitable for the level of experience, keeping within the recommended one-page format. Attention to brevity in some descriptions could improve the overall presentation., score=58, bulletPointsCount=The bullet points used are ample but can be more compact to facilitate quicker reading. More concise bullet points can ensure each line communicates a critical point effectively., fillerWords=There is an occasional use of filler words that do not add value to the professional tone. Eliminating excess words can help sharpen focus on core achievements and skills., bulletPointLength=Several bullet points are longer than necessary and could be tightened. Shorter, more potent statements ensure key contributions are highlighted without verbosity., scale=100}, qualityAddOn={feedback=Buzzwords are kept to a minimum, creating a more genuine presentation, but care should be taken with terms like 'team player.' Consistent date formatting aids in maintaining a professional appearance., score=63, buzzwordsCliches=The resume largely avoids buzzwords and clichés, but some phrases could still be replaced with more specific descriptions. Avoid generalizations and ensure wording reflects concrete experiences., datesFormatting=Dates are consistently formatted, allowing for an easy understanding of timelines. It is important to maintain this uniformity for professional perception., activeVoice=The use of active voice is mostly consistent, enhancing the dynamic presentation of achievements. 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