Call Details

Bolna ID: 28e5d385-f51f-4b40-b268-770cd7033a7c

Phone: +919869816580

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-10-16 13:15:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-16 13:26:35

Next Call Scheduled:
2025-10-16 13:26:35

Call Timeline 14
2025-10-16 13:15:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 13:15:09
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 13:15:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 13:15:44
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 13:15:44
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-16 13:15:44
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-16 13:21:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3a26cc5f-892b-4356-a756-cdf057b7894a}
2025-10-16 13:21:34
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3a26cc5f-892b-4356-a756-cdf057b7894a, attempt_no=1, status=BUSY}
2025-10-16 13:21:35
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-16 13:21:35
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3a26cc5f-892b-4356-a756-cdf057b7894a}
2025-10-16 13:26:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f0db0357-b517-4760-b961-091a15924be1}
2025-10-16 13:27:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f0db0357-b517-4760-b961-091a15924be1, attempt_no=2, status=BUSY}
2025-10-16 13:27:13
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-16 13:27:13
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=f0db0357-b517-4760-b961-091a15924be1}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-16 07:45:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T07:45:04.974026, scheduled_at=2025-10-16T07:45:04.973991, custom_extractions=null, telephony_data={duration=0.0, to_number=+919869816580, provider_call_id=46d3fe14-ddb5-44e5-b386-5d422c5098d6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919869816580, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 13:04:29, callback_request_id=null, is_callback=null, fullName=SAYALI, resume_review_id=68f09fd618c34103788e6d09, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure with well-defined sections such as Contact Information, Skills, and Work History. However, the overall presentation could benefit from more consistent formatting in terms of spacing and alignment., score=66, readability=The text is generally readable, but some sections are tightly packed, affecting readability. Better spacing between sections and consistent use of font sizes would enhance clarity., essentialSectionsPresence=All essential sections like Experience, Education, and Professional Summary are present, which gives a comprehensive view of the candidate's background. The inclusion of a Technical Skills section is a positive, considering the candidate's field., scale=100}, atsReadabilityScore={feedback=The resume is generally compatible with ATS systems, with clear labeling and straightforward formatting. However, better keyword optimization related to the specific AWS Security Engineer role could enhance ATS performance., score=65, scale=100, keyElementsReadableByATS=Key elements such as Contact Information and Professional Details are clearly visible and should be easily parsed by ATS software. Ensuring all sections are distinctly labeled will further enhance ATS compatibility.}, impact={feedback=The resume uses bullet points effectively to delineate key responsibilities and achievements. However, more quantifiable metrics would add depth to the described impact., score=62, spellCheck=There are no glaring spelling errors, demonstrating good attention to detail in terms of language use. A final proofread could, however, catch minor typographical errors., bulletPointsUsage=The bullet points are clear and help break down complex tasks, enhancing readability and comprehension for the reader. Nonetheless, longer bullet points could be split for better clarity., weakActionVerbs=Action verbs are generally strong, yet there are opportunities to replace verbs like 'worked on' with more dynamic alternatives such as 'executed' or 'implemented'., scale=100, quantifyingImpact=While some roles and achievements are described, incorporating specific numbers or percentages would better quantify accomplishments and demonstrate impact., repetitionAvoidance=There is minimal repetition of tasks across different job roles, which is good. However, ensuring unique actions and achievements for each position could further improve content diversity., accomplishmentLanguage=The language focuses on roles and duties rather than specific accomplishments or outcomes. Shifting focus to result-oriented language could better showcase the candidate's impact.}, crispness={feedback=The resume is a bit lengthy, considering the candidate's experience. Streamlining bullet points and reducing verbosity can enhance crispness and readability., resumeLength=The resume spans multiple pages, which might be excessive for the level of experience. Aiming for a concise one-page document could increase impact and readability., score=56, bulletPointsCount=There are a suitable number of bullet points per section, but brevity would help in making them more effective. Aiming for no more than 4-5 concise points per role is ideal., fillerWords=Filler words and verbose language are present in some sections. Reducing these can enhance the overall crispness and clarity of the writing., bulletPointLength=Some bullet points are overly detailed, which can overwhelm the reader. Condensing these points while maintaining key information would solve this issue., scale=100}, qualityAddOn={feedback=The resume does well to avoid personal pronouns and uses active voice throughout. 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