Call Details

Bolna ID: 8c18b194-dcbb-47a9-bc2f-132255d146d3

Phone: +919831115189

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-16 12:44:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-16 12:56:38

Next Call Scheduled:
2025-10-16 12:56:38

Call Timeline 14
2025-10-16 12:44:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 12:44:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 12:44:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 12:45:05
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 12:45:05
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-16 12:45:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-16 12:50:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3e1c27da-d7d5-4318-8fcf-760dd304744c}
2025-10-16 12:51:38
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3e1c27da-d7d5-4318-8fcf-760dd304744c, attempt_no=1, status=NO_ANSWER}
2025-10-16 12:51:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-16 12:51:38
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3e1c27da-d7d5-4318-8fcf-760dd304744c}
2025-10-16 12:56:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c155bb35-0519-45bc-b8b5-6e38c6027e2a}
2025-10-16 12:57:40
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=c155bb35-0519-45bc-b8b5-6e38c6027e2a, attempt_no=2, status=NO_ANSWER}
2025-10-16 12:57:40
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-16 12:57:40
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=c155bb35-0519-45bc-b8b5-6e38c6027e2a}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-16 07:14:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T07:14:03.520652, scheduled_at=2025-10-16T07:14:03.520624, custom_extractions=null, telephony_data={duration=0.0, to_number=+919831115189, provider_call_id=e1ff63bf-e28a-42d9-8db5-1ba7ca5b913a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919831115189, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 12:33:58, callback_request_id=null, is_callback=null, fullName=Biswajit, resume_review_id=68f0987b9f941c720e7140b9, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume provides a clear outline of the candidate’s experience and skills, but could benefit from more distinct section headers. The inclusion of a summary and objective section is effective, yet the integration of personal details and hobbies may not be necessary and clutter the document., score=65, readability=While the content is readable, the lack of proper heading distinctions impacts quick navigation and readability. Better separation of sections would enhance overall readability and searchability for ATS and human readers alike., essentialSectionsPresence=Key sections such as Experience and Education are present but are not sufficiently highlighted. Reverse chronological order is well-maintained, yet the lack of distinct separation for each section affects overall clarity., scale=100}, atsReadabilityScore={feedback=The resume positions key elements to be ATS-friendly with labelled sections. Enhancing the use of industry-specific keywords could bolster ATS compatibility further., score=68, scale=100, keyElementsReadableByATS=Contact information and experience are clearly laid out, ensuring ATS readability. Optimization with relevant keywords will help the candidate stand out in automated filtering.}, impact={feedback=Bullet points are used throughout, but they lack quantifiable achievements which limit their impact. The narrative would benefit from stronger, more dynamic action verbs to reflect on the candidate’s achievements., score=58, spellCheck=There are no major spelling errors, enhancing the professionalism of the document. Maintaining a spell-checked document is crucial for leaving a good first impression., bulletPointsUsage=Bullet points are employed effectively to list tasks and responsibilities, but they can be more impactful with the inclusion of specific achievements. Aim to replace tasks with results-oriented points to enhance comprehensiveness., weakActionVerbs=Currently, the resume features weak verbs like 'handled' and 'maintained' that can be replaced with stronger alternatives such as 'orchestrated' or 'optimized' to give greater weight to each role. Using more dynamic verbs will elevate the reader's perception of the candidate’s proactive contributions., scale=100, quantifyingImpact=The resume lacks in quantifying achievements which can be improved by adding measurable outcomes like 'increased efficiency by 20%.' Quantifiable data can significantly elevate the perceived impact of the candidate's roles., repetitionAvoidance=There is a noticeable repetition of responsibilities, specifically around transaction management, which should be consolidated for conciseness. Use varied language to reflect the multifaceted nature of past roles., accomplishmentLanguage=While the resume lists several roles, it lacks a sense of accomplishment likely due to the absence of result-oriented language. Infusing statements with accomplishments rather than duties can add depth to professional experience.}, crispness={feedback=The resume presents an appropriate overall length but does not capitalize on conciseness in communicating relevant experiences. Overly long bullet points with redundant information dilute the focus and clarity of key achievements., resumeLength=The resume length is appropriate considering the years of experience, but there is room to eliminate verbose sections. Redundancies within sections increase the overall unread state of key areas., score=55, bulletPointsCount=An overabundance of bullet points results in key achievements being obscured by repetitive tasks. 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