Call Details

Bolna ID: 1fd006e5-df0e-4b85-87aa-45b494c3bc04

Phone: +919967438984

From: N/A

Status: completed

Processing: COMPLETED

Duration: 35.80s

Cost: ₹7.42

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-16 11:41:40

Last Retry At:
2025-10-16 11:41:40

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-16 11:39:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 11:39:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:39:07
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:39:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:40:08
COMPLETED MAIN
CALLBACK_UPDATE
₹6.42
Duration: 35.80s
2025-10-16 11:40:17
COMPLETED MAIN
CALLBACK_UPDATE
₹7.42
Duration: 35.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Just Checking, disposition_3=}}}
2025-10-16 11:41:40
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-16 11:41:40}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-16 06:09:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=7.42, batch_id=null, cost_breakdown={synthesizer=5.42, transcriber=0.549, synthesizer_breakdown={welcome_message=0, conversation=5.42}, llm=0.451, transfer_cost=0.0, platform=1.0, transcriber_breakdown={analytics=0, conversation=0.549}, network=0.925, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.323, hangup=0.12}}, created_at=2025-10-16T06:09:03.616932, scheduled_at=2025-10-16T06:09:03.616907, custom_extractions=null, telephony_data={duration=37.0, to_number=+919967438984, provider_call_id=f878a977-6f3f-434f-a563-fb13b18de98f, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/ab1cf48c-35a6-4aec-a922-68993ae70881.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919967438984, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6f14387b-b5a0-4a25-8f52-56b9ce9904f6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  hello
assistant:  Hey! I’m Anita from Outspark. Did you get a chance to check your resume score with us today? Are you looking for a job change or just updating your resume?
user:  nothing i'm just checking
assistant:  Got it! Just checking your resume score is a smart move. If you ever want to boost it and get more interview calls, I’m here to help. What
user:  अरे यार यही है
assistant:   Samajh sakti hoon yaar! Resume
, updated_at=2025-10-16T06:10:16.584054, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 06:10:16, id=1fd006e5-df0e-4b85-87aa-45b494c3bc04, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark. Anita initiates the call by asking if it's a good time to chat and inquires if the user has checked their resume score. The user responds that they are just checking and not actively looking for a job change. Anita acknowledges this and offers assistance in boosting the user's resume score for more interview opportunities. The user then expresses some frustration in Hindi, indicating they are not satisfied with the situation. The conversation reflects a casual check-in about the user's resume status., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Just Checking", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Just Checking, disposition_3=}}}, smart_status=not_started, conversation_duration=35.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=35.79994, provider_connected=false}, transcriber_duration=35.79994, transcriber_model=nova-3, synthesizer_characters=542, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=542, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=106, input=142}, azure_gpt-4_1-mini={output=141, input=7515}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=106, input=142, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=141, input=7515, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=8032, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 06:09:03, status=completed}

{created_at_str=2025-10-16 06:09:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=6.42, batch_id=null, cost_breakdown={synthesizer=5.42, transcriber=0.549, synthesizer_breakdown={welcome_message=0, conversation=5.42}, llm=0.451, platform=0, transcriber_breakdown={analytics=0, conversation=0.549}, network=0, llm_breakdown={analytics=0, summarization=0.008, extraction=0, conversation=0.323, hangup=0.12}}, created_at=2025-10-16T06:09:03.616932, scheduled_at=2025-10-16T06:09:03.616907, custom_extractions=null, telephony_data={duration=0.0, to_number=+919967438984, provider_call_id=f878a977-6f3f-434f-a563-fb13b18de98f, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919967438984, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6f14387b-b5a0-4a25-8f52-56b9ce9904f6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  hello
assistant:  Hey! I’m Anita from Outspark. Did you get a chance to check your resume score with us today? Are you looking for a job change or just updating your resume?
user:  nothing i'm just checking
assistant:  Got it! Just checking your resume score is a smart move. If you ever want to boost it and get more interview calls, I’m here to help. What
user:  अरे यार यही है
assistant:   Samajh sakti hoon yaar! Resume
, updated_at=2025-10-16T06:10:05.889755, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 06:10:05, id=1fd006e5-df0e-4b85-87aa-45b494c3bc04, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark. Anita initiates the call by asking if it's a good time to chat and inquires if the user has checked their resume score. The user responds that they are just checking and not actively looking for a job change. Anita acknowledges this and offers assistance in boosting the user's resume score for more interview opportunities. The user then expresses some frustration in Hindi, indicating they are not satisfied with the situation. The conversation reflects a casual check-in about the user's resume status., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=35.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=35.79994, provider_connected=false}, transcriber_duration=35.79994, transcriber_model=nova-3, synthesizer_characters=542, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=542, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=106, input=142}, azure_gpt-4_1-mini={output=141, input=7515}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=106, input=142, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=141, input=7515, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=8032, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 06:09:03, status=call-disconnected}

{created_at_str=2025-10-16 06:09:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T06:09:03.616932, scheduled_at=2025-10-16T06:09:03.616907, custom_extractions=null, telephony_data={duration=0.0, to_number=+919967438984, provider_call_id=f878a977-6f3f-434f-a563-fb13b18de98f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919967438984, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6f14387b-b5a0-4a25-8f52-56b9ce9904f6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T06:09:19.384473, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 06:09:19, id=1fd006e5-df0e-4b85-87aa-45b494c3bc04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 06:09:03, status=in-progress}

{created_at_str=2025-10-16 06:09:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T06:09:03.616932, scheduled_at=2025-10-16T06:09:03.616907, custom_extractions=null, telephony_data={duration=0.0, to_number=+919967438984, provider_call_id=f878a977-6f3f-434f-a563-fb13b18de98f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919967438984, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6f14387b-b5a0-4a25-8f52-56b9ce9904f6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T06:09:06.779985, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 06:09:06, id=1fd006e5-df0e-4b85-87aa-45b494c3bc04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 06:09:03, status=ringing}

{created_at_str=2025-10-16 06:09:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T06:09:03.616932, scheduled_at=2025-10-16T06:09:03.616907, custom_extractions=null, telephony_data={duration=0.0, to_number=+919967438984, provider_call_id=f878a977-6f3f-434f-a563-fb13b18de98f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919967438984, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6f14387b-b5a0-4a25-8f52-56b9ce9904f6, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T06:09:05.680979, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 06:09:05, id=1fd006e5-df0e-4b85-87aa-45b494c3bc04, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 06:09:03, status=initiated}
Context Details
{recipient_phone_number=+919967438984, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=6f14387b-b5a0-4a25-8f52-56b9ce9904f6, attemptType=RETRY}, resume_review_id=null}