Call Details

Bolna ID: 0ebfb40a-5d7e-4e3e-87fa-0b022fa41971

Phone: +917021780830

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 161.40s

Cost: ₹45.11

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-16 11:32:07

Ended:
Not set

Last Processed:
2025-10-16 11:36:03

Last Retry At:
2025-10-16 11:36:03

Next Retry Scheduled:
2025-10-16 11:40:24

Next Call Scheduled:
2025-10-16 11:40:24

Call Timeline 12
2025-10-16 11:32:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 11:32:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:32:12
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:32:25
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:34:41
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-16 11:34:41}
2025-10-16 11:35:24
COMPLETED MAIN
CALLBACK_UPDATE
₹42.11
Duration: 161.40s
2025-10-16 11:35:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-16 11:35:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-16 11:35:27
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f08b2702f50f05e78ce925, scheduled_for=2025-10-16T11:45:27.844430342}
2025-10-16 11:35:31
COMPLETED MAIN
CALLBACK_UPDATE
₹45.11
Duration: 161.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call back requested, disposition_3=Customer requested call back in 10 minutes}}}
2025-10-16 11:36:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 11:36:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-16 11:36:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 11:36:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yes ma'am please
assistant:  Hi Divakar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes please
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm just updating my resume and looking for a job great job
assistant:  Got it, Divakar. You have around ten years of experience, right?
user:  eight years of experience around
assistant:   Thanks for that! What kind of roles are you targeting with your updated resume?
user:  return to operators clerk
assistant:   Okay, are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i am aware about the latest tracking system
assistant:   Perfect! As
user:  but i do not edit the resume as per ats
assistant:  That’s common, Divakar. Your resume scored only fifty seven point eight out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  but some companies are not using a ats tracking system
assistant:   True
user:  use a manual method
assistant:   Yes
user:  just submit our your resume to to them
assistant:   Right,
user:  and they will call you by by calling you
assistant:   That’s
user:  by the through your mobile number
assistant:    Exactly
user:  and they just ask
assistant:    What do they usually
user:  what are you doing and what is your current salary
assistant:    That
user:  and what is your expectations
assistant:    Got it, Divakar
user:  if i demanded the high expectations they reject me and if i told them as per your terms and conditions they call me after one day
assistant:    That’s
user:  after interview and they call me to to join for a for a job it is the reality
assistant:    I understand, Divakar. Your resume needs
user:  it is the harsh reality because it is a good thing
assistant:  I get it
user:  but as per my experience
assistant:   Your experience
user:  people are looking for a candidate who work
assistant:   Exactly
user:  they do not have the candidates
assistant:    That
user:  they have a good skill they have a good experience
assistant:    True, Divakar. But without an ATS-friendly resume highlighting your skills, you might miss out on those opportunities. Would you like me to explain how Outspark can help you fix this?
user:  can you call you after ten minutes
assistant:   Sure
user:  because i'm in the traffic now
assistant:   No worries, Divakar! I’ll call you back in ten minutes. Stay safe!
assistant: Call will now disconnect
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user:  yes ma'am please
assistant:  Hi Divakar, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes please
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm just updating my resume and looking for a job great job
assistant:  Got it, Divakar. You have around ten years of experience, right?
user:  eight years of experience around
assistant:   Thanks for that! What kind of roles are you targeting with your updated resume?
user:  return to operators clerk
assistant:   Okay, are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  i am aware about the latest tracking system
assistant:   Perfect! As
user:  but i do not edit the resume as per ats
assistant:  That’s common, Divakar. Your resume scored only fifty seven point eight out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume before it reaches recruiters. Are you getting enough relevant interview calls with this resume?
user:  but some companies are not using a ats tracking system
assistant:   True
user:  use a manual method
assistant:   Yes
user:  just submit our your resume to to them
assistant:   Right,
user:  and they will call you by by calling you
assistant:   That’s
user:  by the through your mobile number
assistant:    Exactly
user:  and they just ask
assistant:    What do they usually
user:  what are you doing and what is your current salary
assistant:    That
user:  and what is your expectations
assistant:    Got it, Divakar
user:  if i demanded the high expectations they reject me and if i told them as per your terms and conditions they call me after one day
assistant:    That’s
user:  after interview and they call me to to join for a for a job it is the reality
assistant:    I understand, Divakar. Your resume needs
user:  it is the harsh reality because it is a good thing
assistant:  I get it
user:  but as per my experience
assistant:   Your experience
user:  people are looking for a candidate who work
assistant:   Exactly
user:  they do not have the candidates
assistant:    That
user:  they have a good skill they have a good experience
assistant:    True, Divakar. But without an ATS-friendly resume highlighting your skills, you might miss out on those opportunities. Would you like me to explain how Outspark can help you fix this?
user:  can you call you after ten minutes
assistant:   Sure
user:  because i'm in the traffic now
assistant:   No worries, Divakar! I’ll call you back in ten minutes. Stay safe!
assistant: Call will now disconnect
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Context Details
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