Call Details

Bolna ID: 6b67f3ba-7b72-47bd-918d-9f6ab10063dc

Phone: +917708657972

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-16 11:29:07

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-16 11:41:10

Next Call Scheduled:
2025-10-16 11:41:10

Call Timeline 14
2025-10-16 11:29:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 11:29:11
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:29:14
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:30:10
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:30:10
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-16 11:30:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-16 11:35:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6fb692f2-1569-41c4-8b00-3e2d81b2bea8}
2025-10-16 11:36:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=6fb692f2-1569-41c4-8b00-3e2d81b2bea8, attempt_no=1, status=BUSY}
2025-10-16 11:36:10
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-16 11:36:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=6fb692f2-1569-41c4-8b00-3e2d81b2bea8}
2025-10-16 11:41:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=556d82ff-6148-4b4e-a333-8348731df64c}
2025-10-16 11:42:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=556d82ff-6148-4b4e-a333-8348731df64c, attempt_no=2, status=BUSY}
2025-10-16 11:42:10
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-16 11:42:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=556d82ff-6148-4b4e-a333-8348731df64c}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-16 05:59:08, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T05:59:08.540601, scheduled_at=2025-10-16T05:59:08.540574, custom_extractions=null, telephony_data={duration=0.0, to_number=+917708657972, provider_call_id=496943ea-8832-4493-ad83-6ab7e84bfeee, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917708657972, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 11:18:15, callback_request_id=null, is_callback=null, fullName=Amirtha, resume_review_id=68f086ca9f941c720e713ca2, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for experience, education, and skills. However, the absence of a dedicated 'Summary' section to highlight the candidate's career objectives is a minor limitation., score=68, readability=The overall readability of the resume is high, with a clear, professional font and layout. Minor adjustments to spacing and alignment could further improve clarity., essentialSectionsPresence=Essential sections such as professional experience, education, and skills are present and appropriately detailed. All sections are in logical order, though prioritizing achievements closer to the top could enhance impact., scale=100}, atsReadabilityScore={feedback=The resume is reasonably optimized for ATS systems, with clearly labeled sections and consistent keywords related to the field. Minor adjustments to keyword density could further enhance it., score=66, scale=100, keyElementsReadableByATS=Key elements such as full name, contact information, and professional positions are ATS-readable, supporting scanning and parsing. Ensure all sections maintain clear labels for improved ATS interaction.}, impact={feedback=The resume uses strong bullet points to detail job responsibilities and achievements effectively. However, quantifiable data is inconsistently applied across roles, potentially diluting the impact of key accomplishments., score=62, spellCheck=Overall, the resume is free from spelling errors, indicating good attention to detail in proofreading. Maintain this standard by running a final check for any typographical issues., bulletPointsUsage=Bullet points are used effectively to separate and detail individual accomplishments and responsibilities. Increased use of bullet points in the 'Achievements' section could further highlight key successes., weakActionVerbs=Action verbs are adequately strong but could benefit from diversification. Instead of 'Developed,' consider 'Engineered' or 'Innovated' to convey a stronger sense of action., scale=100, quantifyingImpact=While some achievements are quantified, such as 'Reducing downtime by 30%', this practice should be extended throughout. Providing more metrics to show specific improvements could significantly strengthen impact., repetitionAvoidance=Some repetition in task descriptions could be avoided by diversifying language. For instance, similar project management terms appear frequently across different roles., accomplishmentLanguage=The language used generally conveys accomplishments well, though adding specific results would enhance it. Phrasing such as 'Led to a 20% increase in...' can illustrate personal impact.}, crispness={feedback=The resume's length is appropriate, yet it could be condensed by minimizing extended descriptions. Ensuring bullet points are concise will improve readability and retention of information by busy recruiters., resumeLength=The resume appropriately fits a single page which is ideal for clarity, though restructuring could reduce clutter further. Aim for more succinct information delivery to improve focus., score=58, bulletPointsCount=The number of bullet points per section is manageable, though some sections appear denser than necessary. Assess whether consolidation of related points can lead to clearer communication., fillerWords=Some filler words could be eliminated to streamline the narrative. Phrases such as 'responsible for' can be made more direct, like 'managed' or 'oversaw' to enhance crispness., bulletPointLength=Bullet points are sometimes lengthy which risks losing reader interest. Strive for brevity by cutting unnecessary detail while retaining the essential information about the achievement., scale=100}, qualityAddOn={feedback=Quality aspects are generally good though improvements can be made in language specificity. Eliminating buzzwords and ensuring the active voice consistently could strengthen perceived competence., score=60, buzzwordsCliches=Certain buzzwords such as 'strong leader' and 'cross-functional collaboration' may benefit from more precise examples or context. Replace with concrete evidence of skills to enhance authenticity., datesFormatting=Dates are consistently formatted, aiding clarity and professional presentation. Continue to maintain this consistency across all professional references., activeVoice=The active voice is predominantly used and effectively communicates the candidate's role in achieving results. Further ensuring all sentences are active will refine the professional tone., scale=100, personalPronounsUsage=Personal pronouns are typically avoided, aligning with standard professional writing norms. 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