Call Details

Bolna ID: c7021501-25bd-4c4f-b58f-0aa378b03671

Phone: +919703544005

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-16 11:08:07

Ended:
Not set

Last Processed:
2025-10-16 11:17:03

Last Retry At:
2025-10-16 11:17:03

Next Retry Scheduled:
2025-10-16 11:14:12

Next Call Scheduled:
2025-10-16 11:14:12

Call Timeline 14
2025-10-16 11:08:08
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 11:08:12
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:08:13
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:09:12
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 11:09:12
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-16 11:09:12
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-16 11:14:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9}
2025-10-16 11:15:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9, attempt_no=1, status=COMPLETED}
2025-10-16 11:15:50
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9, reason=Retry attempt succeeded, attempt_no=1}
2025-10-16 11:15:50
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9}
2025-10-16 11:15:57
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9, attempt_no=1, status=COMPLETED}
2025-10-16 11:15:57
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9, reason=Retry attempt succeeded, attempt_no=1}
2025-10-16 11:15:57
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=418b5a33-e3b2-4637-8424-e902378cc0a9}
2025-10-16 11:17:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 11:17:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 8

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{created_at_str=2025-10-16 05:38:08, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T05:38:08.564631, scheduled_at=2025-10-16T05:38:08.564604, custom_extractions=null, telephony_data={duration=0.0, to_number=+919703544005, provider_call_id=b6b23b32-8b74-450c-af84-4eae997b6f97, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919703544005, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 10:57:53, callback_request_id=null, is_callback=null, fullName=CHANUKYA, resume_review_id=68f0822618c34103788e65d2, reviewDetails={overallScore={score=61, scale=100}, detailedFeedback={layoutAndSearchability={feedback=This resume includes all the essential sections, but they are not well-organized. To improve readability, arrange sections in a more logical order, such as starting with the most recent experience., score=65, readability=Some headers are not distinguishable at first glance due to lack of formatting such as bolding or different font sizes. For better readability, ensure that each section heading stands out to guide the reader's eye., essentialSectionsPresence=The resume contains necessary sections such as work history, skills, and education, but lacks a distinct summary section for quick ATS scanning. Adding a concise summary will highlight key qualifications effectively., scale=100}, atsReadabilityScore={feedback=The layout is not fully optimized for ATS; minor adjustments could improve keyword recognition and section parsing. Clear labeling and simplified formatting are necessary enhancement areas., score=64, scale=100, keyElementsReadableByATS=Key details like name, contact information, and key roles are adequately provided but could be more ATS-friendly with consistent formatting and hierarchy. Ensure each section clearly starts with a keyword and follows logical structuring.}, impact={feedback=The resume contains some quantified achievements, but overall impact is weak due to lack of strong, active language. Enhancing action verbs and consistently quantifying results will improve this area., score=58, spellCheck=No major spelling errors were detected, which is good. However, keeping a consistent verb tense will improve the overall professionalism of the resume., bulletPointsUsage=The bullet points are not consistently used; some sections have dense paragraphs that should be converted into bullet points for clarity. Ensuring consistent bullet point usage will help in easy navigation and emphasis on key achievements., weakActionVerbs=Usage of weak verbs like 'working' diminishes the strength of the resume. Replace these with stronger, more decisive verbs such as 'achieved', 'implemented', and 'streamlined'., scale=100, quantifyingImpact=While there are a couple of quantifiable achievements present, such as managing over 500 invoices monthly, many statements lack clear, measurable results. To increase impact, include specific metrics or outcomes wherever possible., repetitionAvoidance=There is notable repetition in job descriptions and responsibilities, which can make the resume monotonous. To avoid this, differentiate roles more clearly and showcase diverse skills and impacts., accomplishmentLanguage=The resume could benefit from more accomplishment-oriented language to highlight personal impact and contributions. Focus on using language that underscores results and achievements.}, crispness={feedback=The resume is verbose in areas, using lengthy sentences and unnecessary filler phrases. Streamlining content and using concise bullet points will make the resume more direct and impactful., resumeLength=The resume is slightly longer than necessary for the amount of content provided. Aim to condense sections by removing redundancies to fit within 1–2 pages., score=56, bulletPointsCount=Currently, the bullet point count is uneven across sections, leading to inconsistency. Strive for a more balanced distribution of bullet points to ensure key information is highlighted effectively., fillerWords=The resume includes filler phrases like 'to enhance my knowledge,' which can be removed for more direct impact. Focus on clear, action-oriented statements that add value., bulletPointLength=Some bullet points are overly long, which can detract from their impact. Break down long bullet points into two or more concise points where possible., scale=100}, qualityAddOn={feedback=The resume falls into the trap of using too many buzzwords without supporting specifics. Avoid clichés and back up claims with concrete examples to strengthen the narrative., score=62, buzzwordsCliches=Terms like 'dedicated professional' and 'team player' are generic and don't add value. Replace with specific examples that illustrate these qualities directly., datesFormatting=Date formatting is inconsistent, which can be confusing. Standardizing all dates with a uniform format (e.g., Month Year - Month Year) will enhance clarity., activeVoice=The resume mostly uses passive voice, which weakens statements. Shifting to active voice will make descriptions more compelling and direct., scale=100, personalPronounsUsage=The use of personal pronouns such as 'I' can be minimized to maintain a professional tone. 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Context Details
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