Dashboard

{created_at_str=2025-10-16 05:43:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=27.43, batch_id=null, cost_breakdown={synthesizer=25.1, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=25.1}, llm=2.331, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.02, extraction=0, conversation=1.706, hangup=0.605}}, created_at=2025-10-16T05:43:39.865615, scheduled_at=2025-10-16T05:43:39.865588, custom_extractions=null, telephony_data={duration=0.0, to_number=+919004545652, provider_call_id=5eceddd3-0303-4773-a35b-5527b945b021, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919004545652, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=39cb87f3-d5f7-4485-a7be-1bdb669f8673, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  yes
assistant:  Hi  this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes
assistant:  I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  i'm looking for job change right now
assistant:  Great! We have your experience as ten years, is that correct?
user:  no
assistant:   Sorry, can you please tell me your exact years of experience?
user:  eight years five months
assistant:   Thanks for sharing! What kind of roles are you targeting?
user:  banking operations
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yes
assistant:   Perfect! Your resume score was out of one hundred. Anything below eighty is poor on ATS. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords or applying with the same one?
user:  applying with the same one
assistant:   Hmm, that’s likely why calls are low. Your resume might be missing keywords ATS needs. Makes sense?
user:  yes
assistant:   Your CV should act like a magnet, highlighting skills and achievements for your target role. Without the right keywords, recruiters won’t see you, even if you’re perfect. Agree?
user:  agree
assistant:    So, your resume might miss ATS keywords, and your job search method may not be the best. Can I explain more?
user:  yes you can
assistant:    There are two job markets: open, with regular postings, and closed, with senior roles not open to all. Were you aware?
user:  no not on my head
assistant:    Most hiring at your level is done by consultants using ATS or keyword matching. That’s why an ATS-friendly CV with relevant keywords is a must. Interested to know how Outspark helped over two lakh pros like CEOs and VPs?
user:  yes
assistant:    Awesome! We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Sound good so far?
user:  yes
assistant:    Plus, we offer two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. Interested?
user:  yes interesting
assistant:     Our Post Buddy suggests what to post, when, and how, with hashtags and comments to keep you active and seen as a thought leader. What do you think this package should cost?
user:  one thousand approximately
assistant:    It’s actually valued over ten thousand rupees, but for a limited time, we offer it at just two thousand plus GST. Want to grab this deal and boost your career?
user:  no
assistant:    I get it
user:  thank you so much
assistant:    I understand, but this offer is limited and can really boost your chances. Can I call you back tomorrow to discuss more?
assistant: Call will now disconnect
, updated_at=2025-10-16T05:48:04.181206, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 05:48:04, id=3c26c642-45a7-4ead-9f9c-7b2d1cf5e61e, campaign_id=null, summary=In this conversation, Anita from Outspark, a career services platform, reached out to the user to discuss their job search. The user indicated they are looking for a job change and has eight years and five months of experience in banking operations. Anita explained the importance of having an ATS-friendly resume and how the user’s current resume might be lacking the necessary keywords, which could be affecting their chances of getting interview calls.

Anita offered Outspark's services, which include ten ATS-friendly CVs, tailored cover letters, and interview prep kits, as well as LinkedIn services to enhance the user's visibility. The user expressed interest in the services but ultimately declined the offer, stating they were not ready to purchase. Anita acknowledged the user's decision and suggested a follow-up call the next day to discuss further. The call ended with the user thanking Anita., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=232.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2510, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2510, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=173, input=685}, azure_gpt-4_1-mini={output=535, input=40578}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=173, input=685, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=535, input=40578, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=126, input=40376, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 05:43:39, status=call-disconnected}

{created_at_str=2025-10-16 05:43:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T05:43:39.865615, scheduled_at=2025-10-16T05:43:39.865588, custom_extractions=null, telephony_data={duration=0.0, to_number=+919004545652, provider_call_id=5eceddd3-0303-4773-a35b-5527b945b021, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919004545652, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=39cb87f3-d5f7-4485-a7be-1bdb669f8673, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T05:43:59.693287, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 05:43:59, id=3c26c642-45a7-4ead-9f9c-7b2d1cf5e61e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 05:43:39, status=in-progress}

{created_at_str=2025-10-16 05:43:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T05:43:39.865615, scheduled_at=2025-10-16T05:43:39.865588, custom_extractions=null, telephony_data={duration=0.0, to_number=+919004545652, provider_call_id=5eceddd3-0303-4773-a35b-5527b945b021, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919004545652, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=39cb87f3-d5f7-4485-a7be-1bdb669f8673, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T05:43:43.717157, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 05:43:43, id=3c26c642-45a7-4ead-9f9c-7b2d1cf5e61e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 05:43:39, status=ringing}

{created_at_str=2025-10-16 05:43:39, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T05:43:39.865615, scheduled_at=2025-10-16T05:43:39.865588, custom_extractions=null, telephony_data={duration=0.0, to_number=+919004545652, provider_call_id=5eceddd3-0303-4773-a35b-5527b945b021, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919004545652, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=39cb87f3-d5f7-4485-a7be-1bdb669f8673, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T05:43:42.687447, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 05:43:42, id=3c26c642-45a7-4ead-9f9c-7b2d1cf5e61e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 05:43:39, status=initiated}