Call Details

Bolna ID: 9111bf7f-6eca-44ff-8c8a-21bf511c307d

Phone: +918277020021

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 339.00s

Cost: ₹46.73

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-16 10:15:04

Ended:
Not set

Last Processed:
2025-10-16 10:19:03

Last Retry At:
2025-10-16 10:19:03

Next Retry Scheduled:
2025-10-16 10:26:11

Next Call Scheduled:
2025-10-16 10:26:11

Call Timeline 12
2025-10-16 10:15:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 10:15:09
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 10:15:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 10:15:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 10:17:39
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-16 10:17:39}
2025-10-16 10:19:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 10:19:03, message=Successfully fetched and saved additional details}
2025-10-16 10:21:11
COMPLETED MAIN
CALLBACK_UPDATE
₹40.73
Duration: 338.30s
2025-10-16 10:21:11
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-16 10:21:11
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-16 10:21:14
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=User requested callback, callback_id=68f079c202f50f05e78ce54c, scheduled_for=2025-10-16T10:51:14.317048193}
2025-10-16 10:21:14
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_link2, request_type=payment_details, phone_number=+918277020021}
2025-10-16 10:21:19
COMPLETED MAIN
CALLBACK_UPDATE
₹46.73
Duration: 338.30s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Interested - Payment Link, disposition_3=Requested payment link via WhatsApp}}}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi SACHIN, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes yes please
assistant:  Great! I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  no i'm looking for the job change
assistant:  Got it, SACHIN. We have your experience as ten years, is that correct?
user:  nine
assistant:   Thanks for the update, SACHIN. What kind of roles are you targeting?
user:  the main leads like production related operations manager or the plant head role
assistant:   Those are great roles! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i'm not aware of it
assistant:   No worries! ATS is software HR uses to shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  yes like it is a automated call or a direct call
assistant:   I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Meanwhile, shall I explain how ATS affects your resume visibility?
user:  yeah sure
assistant:    I see that your resume score was sixty two out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume before recruiters see it. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords, or applying with the same one for all jobs?
user:  partially updating it
assistant:   Hmm, that might be why calls are low. Your resume needs the right keywords and format to pass ATS. Does that make sense?
user:  yes
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role and industry. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. Clear?
user:  okay
assistant:   So, two things: your resume might miss keywords to pass ATS, and your job search method might not target the right roles. Can I explain more?
user:  yeah sure
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  uh-huh yes i am aware of that
assistant:    Good! Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why an ATS-friendly CV with the right keywords is crucial. Makes sense?
user:  yes yes
assistant:    Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get more visible to recruiters and land calls from companies like Amazon and Uber?
user:  okay
assistant:    We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  okay
assistant:    At your level, a strong LinkedIn profile is key. We also offer two LinkedIn services in the same pack. Interested to hear about them?
user:  no you can continue further
assistant:    Sure! We offer a detailed LinkedIn profile review and a 14-day organic posting calendar to boost your activity. The review improves your headshot, summary, skills, and more. The calendar guides what to post, when, and how to stay visible. What do you think this package should cost, SACHIN?
user:  around the thousand five hundred
assistant:    That’s a good guess! But the full package with ten resumes, cover letters, interview kits, LinkedIn review, and post calendar is valued over ten thousand rupees. For a limited time, we offer it at just two thousand plus GST. Interested?
user:  yeah partly
assistant:    I get it, SACHIN. But remember, this package boosts your chances across many jobs, not just one. Custom resumes and LinkedIn help you stand out. Should I send you the discounted payment link to grab this offer?
user:  yeah sure you can send me a mail
assistant:   Great! I’ll generate the limited-time discounted payment link and share it on your WhatsApp right away. Keep an eye out!
user:  okay sure thank you
assistant:   You’re welcome, SACHIN! Excited to see you land those interviews soon. Reach out anytime if you need help. Have a great day!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi SACHIN, this is Anita calling from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yes yes please
assistant:  Great! I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user:  no i'm looking for the job change
assistant:  Got it, SACHIN. We have your experience as ten years, is that correct?
user:  nine
assistant:   Thanks for the update, SACHIN. What kind of roles are you targeting?
user:  the main leads like production related operations manager or the plant head role
assistant:   Those are great roles! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  no i'm not aware of it
assistant:   No worries! ATS is software HR uses to shortlist profiles based on job needs. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  yes like it is a automated call or a direct call
assistant:   I’m a Resume Sales AI Agent, but I can connect you to a human right now if you prefer. Meanwhile, shall I explain how ATS affects your resume visibility?
user:  yeah sure
assistant:    I see that your resume score was sixty two out of one hundred. Anything below eighty is considered poor for ATS. So even if you’re qualified, ATS might be rejecting your resume before recruiters see it. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords, or applying with the same one for all jobs?
user:  partially updating it
assistant:   Hmm, that might be why calls are low. Your resume needs the right keywords and format to pass ATS. Does that make sense?
user:  yes
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role and industry. Without the right keywords, recruiters won’t see you, even if you’re perfect for the job. Clear?
user:  okay
assistant:   So, two things: your resume might miss keywords to pass ATS, and your job search method might not target the right roles. Can I explain more?
user:  yeah sure
assistant:    There are two job markets: open, with regular job posts, and closed, with senior roles not open to all. Were you aware of this?
user:  uh-huh yes i am aware of that
assistant:    Good! Ninety percent of hiring at your level is done by consultants who use ATS or keyword matching. That’s why an ATS-friendly CV with the right keywords is crucial. Makes sense?
user:  yes yes
assistant:    Would you like to know how Outspark has helped over two lakh people, including CEOs and VPs, get more visible to recruiters and land calls from companies like Amazon and Uber?
user:  okay
assistant:    We provide ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. Each CV is customized for different roles and industries, with matching cover letters. You also get lifetime access to edit and download in twenty-five templates. With me so far?
user:  okay
assistant:    At your level, a strong LinkedIn profile is key. We also offer two LinkedIn services in the same pack. Interested to hear about them?
user:  no you can continue further
assistant:    Sure! We offer a detailed LinkedIn profile review and a 14-day organic posting calendar to boost your activity. The review improves your headshot, summary, skills, and more. The calendar guides what to post, when, and how to stay visible. What do you think this package should cost, SACHIN?
user:  around the thousand five hundred
assistant:    That’s a good guess! But the full package with ten resumes, cover letters, interview kits, LinkedIn review, and post calendar is valued over ten thousand rupees. For a limited time, we offer it at just two thousand plus GST. Interested?
user:  yeah partly
assistant:    I get it, SACHIN. But remember, this package boosts your chances across many jobs, not just one. Custom resumes and LinkedIn help you stand out. Should I send you the discounted payment link to grab this offer?
user:  yeah sure you can send me a mail
assistant:   Great! I’ll generate the limited-time discounted payment link and share it on your WhatsApp right away. Keep an eye out!
user:  okay sure thank you
assistant:   You’re welcome, SACHIN! Excited to see you land those interviews soon. Reach out anytime if you need help. Have a great day!
assistant: Call will now disconnect
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Anita discussed the significance of using the right keywords and customizing resumes for better visibility. She also mentioned the two job markets and how most hiring at Sachin's level is done through consultants using ATS. Anita offered a package that includes ten ATS-friendly resumes, cover letters, interview prep kits, and LinkedIn services, valued at over ten thousand rupees but available for a limited time at two thousand plus GST. Sachin expressed partial interest and requested the payment link to be sent via email. Anita agreed to send the link and encouraged Sachin to reach out for further assistance. The call concluded with a positive note., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=338.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=3649, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=3649, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=209, input=1041}, azure_gpt-4_1-mini={output=797, input=73331}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=209, input=1041, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=797, input=73331, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=154, input=76047, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 04:45:05, status=call-disconnected}

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Context Details
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