Call Details

Bolna ID: f942b028-cfd0-4c5e-bb02-66d2d9ef32ae

Phone: +918625020651

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-16 10:00:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-16 10:12:42

Next Call Scheduled:
2025-10-16 10:12:42

Call Timeline 14
2025-10-16 10:00:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 10:00:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 10:00:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 10:01:08
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 10:01:08
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-16 10:01:08
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-16 10:06:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f171e36b-98e9-40c1-b14b-b71f1995179d}
2025-10-16 10:07:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=f171e36b-98e9-40c1-b14b-b71f1995179d, attempt_no=1, status=NO_ANSWER}
2025-10-16 10:07:42
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-16 10:07:42
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f171e36b-98e9-40c1-b14b-b71f1995179d}
2025-10-16 10:13:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8c7edd58-089c-4198-99b8-7d018ee850f6}
2025-10-16 10:14:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=8c7edd58-089c-4198-99b8-7d018ee850f6, attempt_no=2, status=NO_ANSWER}
2025-10-16 10:14:09
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-16 10:14:09
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8c7edd58-089c-4198-99b8-7d018ee850f6}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-16 04:30:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-16T04:30:03.652726, scheduled_at=2025-10-16T04:30:03.652693, custom_extractions=null, telephony_data={duration=0.0, to_number=+918625020651, provider_call_id=e3da8ec6-2a85-4fb5-a58b-d4de6b73d7d6, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918625020651, recipient_data={recipient_phone_number=null, review_completed=2025-10-16 09:49:24, callback_request_id=null, is_callback=null, fullName=RIMA, resume_review_id=68f071e99f941c720e713864, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections like Education and Professional Experience. However, the use of tables and multiple columns for some sections may affect readability on some ATS systems., score=68, readability=The readability of the resume is generally good due to clear headings and structured content. However, the overall presentation could benefit from increased white space and more uniform section formatting to enhance clarity., essentialSectionsPresence=Essential sections such as Education and Experience are present, but the lack of a distinct Skills section is noticeable. Including a Skills section could highlight relevant abilities effectively., scale=100}, atsReadabilityScore={feedback=The resume contains keywords pertinent to environmental and civil engineering, which enhances ATS compatibility. Simplifying layout elements and ensuring all sections are clearly labeled can further improve readability., score=66, scale=100, keyElementsReadableByATS=Key elements such as the applicant's name, contact information, and job titles are clearly presented. However, some complex formatting in sections may confuse certain ATS, requiring simplification for optimal processing.}, impact={feedback=Bullet points in the Experience section are present but lack quantifiable achievements, which reduces the overall impact. Using more dynamic action verbs could enhance the sense of accomplishment., score=62, spellCheck=The document is well spell-checked with no glaring spelling errors noted. However, careful proofreading for any minor typos will ensure absolute perfection., bulletPointsUsage=The resume utilizes bullet points in some sections but inconsistently across the document. More uniform bullet point usage could help emphasize key contributions and responsibilities., weakActionVerbs=Weak action verbs like 'taught' and 'delivered' are prevalent. Replacing them with stronger verbs such as 'facilitated' or 'orchestrated' can amplify the perceived impact., scale=100, quantifyingImpact=The resume generally lacks quantifiable achievements, which could make the job seeker's impact more tangible. Incorporating specific metrics or examples of improved processes would strengthen this area., repetitionAvoidance=There is some repetition in the roles and responsibilities across different job positions, which can seem redundant. Reducing similar content and focusing on unique accomplishments will enhance uniqueness., accomplishmentLanguage=The language is more descriptive than achievement-oriented, making it less impactful. Shifting to a results-driven narrative using phrases like 'achieved X% improvement' can enhance the impact.}, crispness={feedback=The resume is detailed yet contains several lengthy sections which could be condensed for conciseness. Reducing the bullet point length and removing filler words would improve crispness significantly., resumeLength=For the candidate's experience level, the current length of the resume is appropriate. However, focusing on summarizing some of the older roles can streamline content., score=58, bulletPointsCount=The total number of bullet points might be overwhelming to some readers and could be shortened. Highlighting the most impactful roles with concise bullet points is recommended., fillerWords=The resume contains several filler words that detract from its sharpness and overall clarity. Removing unnecessary phrases will make the document more succinct and professionally appealing., bulletPointLength=Some bullet points are excessively long and contain superfluous details. Shortening these bullets to focus on core achievements will make them more effective., scale=100}, qualityAddOn={feedback=While the resume avoids major buzzwords, there are minor clichés that can be replaced with specific examples. Consistency in date formatting and improved active voice usage can enhance quality further., score=60, buzzwordsCliches=The resume contains minimal industry buzzwords, which is good. However, avoiding clichés such as 'self-motivated' by providing specific examples will sharpen the profile., datesFormatting=Dates are formatted fairly consistently but can benefit from a more uniform approach (e.g., Month Year—Month Year) for easier reading. This consistency will aid both manual and automated review processes., activeVoice=Although active voice is used, increasing its consistency across sections would help provide a stronger narrative. Rephrasing passive phrases can enhance engagement and clarity., scale=100, personalPronounsUsage=The resume wisely avoids the use of personal pronouns, maintaining a professional tone. Continuing this practice is highly recommended for any future updates.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-16T04:31:07.517872, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 04:31:07, id=f942b028-cfd0-4c5e-bb02-66d2d9ef32ae, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 04:30:03, status=no-answer}

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