Call Details

Bolna ID: 4d3a84f4-ba02-4f1c-aeff-8187c785c846

Phone: +918137833586

From: N/A

Status: completed

Processing: COMPLETED

Duration: 2.90s

Cost: ₹0.54

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-16 09:58:03

Last Retry At:
2025-10-16 09:58:03

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-16 09:56:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 09:56:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 09:56:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 09:56:34
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 09:56:48
COMPLETED MAIN
CALLBACK_UPDATE
₹0.04
Duration: 2.90s
2025-10-16 09:56:55
COMPLETED MAIN
CALLBACK_UPDATE
₹0.54
Duration: 2.90s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Not Connected, disposition_2=, disposition_3=}}}
2025-10-16 09:58:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 09:58:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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Context Details
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