Call Details

Bolna ID: a07c84c3-5756-4cf0-a4dc-de9acdd3c4cc

Phone: +917032817200

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 160.80s

Cost: ₹25.27

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-16 09:36:03

Ended:
Not set

Last Processed:
2025-10-16 09:40:03

Last Retry At:
2025-10-16 09:40:03

Next Retry Scheduled:
2025-10-16 09:44:14

Next Call Scheduled:
2025-10-16 09:44:14

Call Timeline 12
2025-10-16 09:36:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-16 09:36:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 09:36:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 09:36:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-16 09:38:38
FALLBACK_FETCH_SCHEDULED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fallback additional details fetch scheduled, timestamp=2025-10-16 09:38:38}
2025-10-16 09:39:14
COMPLETED MAIN
CALLBACK_UPDATE
₹22.27
Duration: 160.80s
2025-10-16 09:39:14
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-16 09:39:14
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-16 09:39:17
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f06fed02f50f05e78ce354, scheduled_for=2025-10-16T10:09:17.469403006}
2025-10-16 09:39:27
COMPLETED MAIN
CALLBACK_UPDATE
₹25.27
Duration: 160.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Explicit No, disposition_3=Not Interested in Program}}}
2025-10-16 09:40:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 09:40:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-16 09:40:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-16 09:40:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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However, some common industry buzzwords still appear that could be refined., score=60, buzzwordsCliches=While there is minimal use of typical clichés, some buzzwords like 'stakeholder' and 'collaboration' are overused. Replacing these with specific examples could enhance credibility., datesFormatting=Date formatting is consistent, contributing to the document’s professional appearance. Consistent usage throughout the resume avoids potential confusion for readers., activeVoice=Active voice is predominantly used, giving the writing a direct and confident tone. Maintaining this style strengthens the perception of efficacy., scale=100, personalPronounsUsage=Personal pronouns are avoided effectively, adhering to standard professional resume formatting. This maintains the professional tone expected by recruiters.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Harika?
user:  hello
assistant:  Hi Harika, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah yeah can you
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just
user:  no no i'm not looking for a job change
assistant:  Got it, Harika. Just updating your resume then? We have your experience as ten years, is that correct?
user:  mocking me inside david that's the eightieth
assistant:   Sorry, Harika, I didn’t catch that clearly. Could you please repeat?
user:  eighty years age
assistant:   Oh wow, Harika,
user:  it is eighty years
assistant:   Harika, that sounds like a mix-up. Just to confirm, is your work experience around ten years?
user:  no
assistant:   Okay, Harika, can you please tell me your actual work experience?
user:  actually i'm not looking right
assistant:    I understand, Harika. But even
user:  in office and i'm not interested in the in in the program and i'm like
assistant:  No worries, Harika. But a strong, ATS-friendly resume can help you anytime, even if you’re not job hunting now. It’s like keeping your career ready. Would you like to hear how we can help?
user:  no no i'm not interested
assistant:   I get it, Harika. But imagine missing out on better roles just because your resume isn’t getting seen. Can I quickly share how Outspark helped others get noticed?
user:  i already know about the odds part so i know the details it is
assistant:   That’s great you know, Harika! But even then, your resume score is just sixty point two out of one hundred. That means it’s likely getting missed by ATS. Want to hear how a quick upgrade can change that?
user:  yes i'm here i i said no it's okay
assistant: I hear you, Harika. But think about this— upgrading your resume now means you’re ready when the right opportunity comes. Can I share
user:  yeah i know all the details i know all the details i'm telling you
assistant:  I get
user:  that i'm not interested right now ok
assistant:  I understand, Harika. If you change your mind, I’m here to help anytime. Can I check a better time to call you back?
assistant: Call will now disconnect
, updated_at=2025-10-16T04:09:26.665199, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-16 04:09:26, id=a07c84c3-5756-4cf0-a4dc-de9acdd3c4cc, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, reached out to Harika to discuss her resume and potential job opportunities. Harika clarified that she is not looking for a job change and expressed disinterest in the program. Despite Anita's attempts to highlight the benefits of having an ATS-friendly resume, Harika remained firm in her decision not to engage further. The call ended with Anita acknowledging Harika's stance and offering to reconnect at a later time if she changes her mind., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Not Interested", "disposition_2": "Explicit No", "disposition_3": "Not Interested in Program"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Not Interested, disposition_2=Explicit No, disposition_3=Not Interested in Program}}}, smart_status=not_interested, conversation_duration=160.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2009, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1991, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=99, input=558}, azure_gpt-4_1-mini={output=457, input=41823}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=99, input=558, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=457, input=41823, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=91, input=40099, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-16 04:06:04, status=completed}

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user:  hello
assistant:  Hi Harika, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah yeah can you
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just
user:  no no i'm not looking for a job change
assistant:  Got it, Harika. Just updating your resume then? We have your experience as ten years, is that correct?
user:  mocking me inside david that's the eightieth
assistant:   Sorry, Harika, I didn’t catch that clearly. Could you please repeat?
user:  eighty years age
assistant:   Oh wow, Harika,
user:  it is eighty years
assistant:   Harika, that sounds like a mix-up. Just to confirm, is your work experience around ten years?
user:  no
assistant:   Okay, Harika, can you please tell me your actual work experience?
user:  actually i'm not looking right
assistant:    I understand, Harika. But even
user:  in office and i'm not interested in the in in the program and i'm like
assistant:  No worries, Harika. But a strong, ATS-friendly resume can help you anytime, even if you’re not job hunting now. It’s like keeping your career ready. Would you like to hear how we can help?
user:  no no i'm not interested
assistant:   I get it, Harika. But imagine missing out on better roles just because your resume isn’t getting seen. Can I quickly share how Outspark helped others get noticed?
user:  i already know about the odds part so i know the details it is
assistant:   That’s great you know, Harika! But even then, your resume score is just sixty point two out of one hundred. That means it’s likely getting missed by ATS. Want to hear how a quick upgrade can change that?
user:  yes i'm here i i said no it's okay
assistant: I hear you, Harika. But think about this— upgrading your resume now means you’re ready when the right opportunity comes. Can I share
user:  yeah i know all the details i know all the details i'm telling you
assistant:  I get
user:  that i'm not interested right now ok
assistant:  I understand, Harika. If you change your mind, I’m here to help anytime. Can I check a better time to call you back?
assistant: Call will now disconnect
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Context Details
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