Call Details

Bolna ID: 5d0a5970-1425-4f23-810f-98b16d967e6a

Phone: +917988361128

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 1.70s

Cost: ₹0.64

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-15 17:19:03

Ended:
Not set

Last Processed:
2025-10-15 17:20:39

Last Retry At:
2025-10-15 17:20:39

Next Retry Scheduled:
2025-10-15 17:24:31

Next Call Scheduled:
2025-10-15 17:24:31

Call Timeline 13
2025-10-15 17:19:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 17:19:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 17:19:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 17:19:10
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 17:19:23
COMPLETED MAIN
CALLBACK_UPDATE
₹0.14
Duration: 1.70s
2025-10-15 17:19:23
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-15 17:19:23
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-15 17:19:31
COMPLETED MAIN
CALLBACK_UPDATE
₹0.64
Duration: 1.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Call Answered, disposition_3=}}}
2025-10-15 17:19:31
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-15 17:19:31
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-10-15 17:20:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-15 17:20:39}
2025-10-15 17:20:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-15 17:20:39}
2025-10-15 17:20:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-15 17:20:39}
Call History (Raw Callbacks) 5

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user:  call has been forwarded to
assistant:  Hi Ankush, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
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user:  call has been forwarded to
assistant:  Hi Ankush, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
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{created_at_str=2025-10-15 11:49:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T11:49:04.562678, scheduled_at=2025-10-15T11:49:04.562643, custom_extractions=null, telephony_data={duration=0.0, to_number=+917988361128, provider_call_id=d0cf7797-b934-4178-80dc-09b55c58d414, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917988361128, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 17:08:11, callback_request_id=null, is_callback=null, fullName=Ankush, resume_review_id=68ef877218c34103788e454b, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is somewhat cluttered, which affects readability. Essential sections like Experience and Education are present, but there's room for better organization., score=59, readability=Presently, readability is affected by a lack of clear section headers and inconsistent formatting across various sections., essentialSectionsPresence=The Education section is chronologically presented, but the Experience section should be reverse chronological to emphasize recent roles., scale=100}, atsReadabilityScore={feedback=The resume's ATS compatibility is hindered by unstructured content and inconsistent section labeling. Improving structural consistency will benefit ATS parsing., score=58, scale=100, keyElementsReadableByATS=Some essential elements like contact information are clear, but job titles and professional history need more distinct labeling for ATS readability.}, impact={feedback=Bullet points are used but often lack quantifiable results. There's a limited use of strong, active language, which reduces the overall impact., score=56, spellCheck=Spellings are generally accurate, but some inconsistencies are noted. A thorough proofreading is advised to catch typos and maintain professionalism., bulletPointsUsage=Bullet points are present but could be more concise and specific to improve clarity. Consider refining them to highlight key achievements effectively., weakActionVerbs=Action verbs used are often weak and not result-driven. Using stronger verbs like 'achieved' instead of 'handled' could make the description more dynamic., scale=100, quantifyingImpact=Quantifiable achievements are largely absent, which limits the ability to measure impact. Including metrics and data where possible would significantly enhance effectiveness., repetitionAvoidance=There is a noticeable repetition of duties across different roles. Streamlining these to focus on unique achievements would improve focus., accomplishmentLanguage=The language used is more task-oriented rather than accomplishment-focused. Shifting language to highlight outcomes would better showcase contributions.}, crispness={feedback=The resume length is excessive given the level of experience, with a number of extended bullet points. Eliminate unnecessary details for a more focused document., resumeLength=The resume is slightly longer than necessary, which can detract from its overall impact. Shortening it to a two-page maximum would be more effective., score=52, bulletPointsCount=Bullet points are numerous but can be condensed. Focus on the most significant points to maintain a crisp and targeted presentation., fillerWords=Filler words are plentiful, which dilutes the impact. Reducing them would sharpen the language and make achievements clearer., bulletPointLength=Several bullet points are excessively long, affecting readability. Opt for shorter, preceis and action-oriented points to improve clarity., scale=100}, qualityAddOn={feedback=There's a notable presence of clichés and inconsistently formatted dates, which detracts from professionalism. Personal pronouns and passive voice are also overused., score=55, buzzwordsCliches=Buzzwords like 'proactive' and clichés diminish specificity. Aim to replace these with concrete examples illustrating impact., datesFormatting=Date formats are inconsistent, which affects clarity. Standardizing them across the document will enhance the professional appearance., activeVoice=Passive voice appears frequently, weakening statement delivery. Reformulating into active voice will create stronger, more engaging descriptions., scale=100, personalPronounsUsage=Personal pronouns are used, which is unconventional in a professional resume. Removing them will create a more formal tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T11:49:07.862889, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 11:49:07, id=5d0a5970-1425-4f23-810f-98b16d967e6a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 11:49:04, status=initiated}
Context Details
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