Call Details

Bolna ID: 2488c98a-f7fc-4c15-9554-132621847500

Phone: +918122225234

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 16:14:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 16:25:05

Next Call Scheduled:
2025-10-15 16:25:05

Call Timeline 14
2025-10-15 16:14:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 16:14:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 16:14:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 16:14:36
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 16:14:36
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-15 16:14:36
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-15 16:19:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3a16a099-27bb-4688-9ca2-1f11badef920}
2025-10-15 16:20:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3a16a099-27bb-4688-9ca2-1f11badef920, attempt_no=1, status=BUSY}
2025-10-15 16:20:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-15 16:20:05
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=3a16a099-27bb-4688-9ca2-1f11badef920}
2025-10-15 16:25:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=be6bcf59-efe7-40e6-b858-6ddf664250b6}
2025-10-15 16:26:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=be6bcf59-efe7-40e6-b858-6ddf664250b6, attempt_no=2, status=BUSY}
2025-10-15 16:26:05
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 16:26:05
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=be6bcf59-efe7-40e6-b858-6ddf664250b6}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 10:44:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T10:44:03.564539, scheduled_at=2025-10-15T10:44:03.56451, custom_extractions=null, telephony_data={duration=0.0, to_number=+918122225234, provider_call_id=f567736c-0430-45da-9116-29694047e7eb, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918122225234, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 16:03:27, callback_request_id=null, is_callback=null, fullName=VEERAKUMAR, resume_review_id=68ef78499f941c720e7115c1, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections such as Education, Certifications, and Work Experience, although the sequence could be better structured. The presence of detailed personal details may be considered excessive in a professional setting., score=68, readability=While the text is readable, the formatting is inconsistent with excessive spacing and sometimes overly detailed bullet points. Using a consistent format for all sections would enhance clarity and professional appearance., essentialSectionsPresence=The key sections are present, but the absence of a dedicated 'Summary' or 'Objective' section limits its initial impact. Proper section titles are used, which aids in navigation and searchability by ATS systems., scale=100}, atsReadabilityScore={feedback=The resume is readable by ATS systems; however, it lacks key industry-specific keywords that could improve its attractiveness. Revisiting roles with specific terms will likely aid in ATS scanning., score=62, scale=100, keyElementsReadableByATS=The inclusion of contact information and job titles is appropriate for ATS scanning. Ensuring that all elements like job titles and dates have proper labels will be beneficial for readability.}, impact={feedback=The resume has effective use of bullet points but lacks quantifiable impact in most achievements. Consider adding specific metrics to enhance the demonstration of your contributions., score=58, spellCheck=There are no notable spelling errors present, which contributes to professionalism. Maintaining thorough proofreading ensures credibility., bulletPointsUsage=Bullet points are utilized to highlight responsibilities, yet they often lack strong opening action verbs, making the descriptions less impactful. Refining bullet point structure and ensuring consistency will help the sections stand out better., weakActionVerbs=Weak action verbs are prevalent, such as 'used' and 'handle', which could be replaced with stronger verbs like 'executed' or 'orchestrated'. More dynamic language could boost the overall impact of the described experiences., scale=100, quantifyingImpact=There's an opportunity to improve by incorporating quantifiable achievements, such as 'enhanced efficiency by 30%'. This addition would provide concrete evidence of impact and make the resume more compelling., repetitionAvoidance=Some repetition of roles and responsibilities exists within the job descriptions, particularly in dealing with government officials. Varying the language and focusing on unique contributions will help reduce redundancy., accomplishmentLanguage=The sections would benefit from more accomplishment-oriented language, such as emphasizing achieved outcomes rather than tasks performed. This shift in focus will demonstrate actionable results.}, crispness={feedback=The resume is too lengthy for the experience level and contains filler content that could be condensed. Shortening the resume to fit a one-page format would increase its effectiveness., resumeLength=Considering the work history, the resume is overly detailed and could benefit from being reduced to a single page. Condensation of content would ensure attention remains on the most critical information., score=55, bulletPointsCount=The sheer number of bullet points detracts from their individual impact, overwhelming the reader. Focusing on the most significant achievements with fewer, more concise points would be beneficial., fillerWords=The usage of needless filler words is noticeable, especially in the job descriptions. Eliminating such words can enhance clarity and understanding, leading to a more professional presentation., bulletPointLength=Many bullet points are excessively detailed, making them feel more like short paragraphs than concise statements. Shortening these points will help maintain reader engagement., scale=100}, qualityAddOn={feedback=There are too many buzzwords and clichéd expressions that could be replaced with specific examples of achievements. Ensuring consistent date formatting would enhance professionalism., score=60, buzzwordsCliches=The resume relies heavily on phrases like 'team management' and 'excellent communication', which could be replaced by more distinctive examples of such skills in action. Avoiding clichés will refine the overall appeal., datesFormatting=Dates are inconsistently formatted in sections, which may confuse the reader. Uniformity, such as always using 'Month Year', can aid in clarity and organization., activeVoice=The resume generally maintains an active voice, though some sections reflect passive language. 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