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Call Details

Bolna ID: b1068b05-e37c-40f1-a8c8-97d2bfe97172

Phone: +917985304300

From: N/A

Status: completed

Processing: COMPLETED

Duration: 29.00s

Cost: ₹3.88

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-15 15:43:03

Last Retry At:
2025-10-15 15:43:03

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-15 15:41:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 15:41:04
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 15:41:05
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 15:41:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 15:41:51
COMPLETED MAIN
CALLBACK_UPDATE
₹3.38
Duration: 29.00s
2025-10-15 15:42:00
COMPLETED MAIN
CALLBACK_UPDATE
₹3.88
Duration: 29.00s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Interested, disposition_3=Engaged in conversation}}}
2025-10-15 15:43:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 15:43:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5 

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user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  ok
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
, updated_at=2025-10-15T10:11:59.782987, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 10:11:59, id=b1068b05-e37c-40f1-a8c8-97d2bfe97172, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark and a user. Anita initiates the call, confirming the user's identity and asking if it's a good time to talk. The user responds affirmatively. Anita then mentions that the user recently checked their resume score and inquires whether they are currently looking for a job change or just updating their resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Contacted", "disposition_2": "Interested", "disposition_3": "Engaged in conversation"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Contacted, disposition_2=Interested, disposition_3=Engaged in conversation}}}, smart_status=dropped, conversation_duration=29.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=28.799938, provider_connected=false}, transcriber_duration=28.799938, transcriber_model=nova-3, synthesizer_characters=279, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=279, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=70, input=86}, azure_gpt-4_1-mini={output=64, input=1868}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=70, input=86, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=64, input=1868, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=3953, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 10:11:03, status=completed}

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user:  hello
assistant:  Hi! This is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  ok
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
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{created_at_str=2025-10-15 10:11:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T10:11:03.483546, scheduled_at=2025-10-15T10:11:03.48351, custom_extractions=null, telephony_data={duration=0.0, to_number=+917985304300, provider_call_id=aa75bbdc-15ac-43e1-b6c5-33fb3c059ac2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917985304300, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=d6fde85c-f6f2-4f83-9645-82d8b746441d, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T10:11:05.118357, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 10:11:05, id=b1068b05-e37c-40f1-a8c8-97d2bfe97172, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 10:11:03, status=ringing}

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Context Details 
{recipient_phone_number=+917985304300, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=d6fde85c-f6f2-4f83-9645-82d8b746441d, attemptType=RETRY}, resume_review_id=null}