Call Details

Bolna ID: 212bc7f5-2ac3-4ec1-af6b-9f8c93878590

Phone: +917977166358

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-15 15:24:05

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 15:36:00

Next Call Scheduled:
2025-10-15 15:36:00

Call Timeline 14
2025-10-15 15:24:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 15:24:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 15:24:11
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 15:25:02
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 15:25:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-15 15:25:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-15 15:30:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=92ea48ea-0f74-4acd-b687-8f125df795c5}
2025-10-15 15:31:00
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=92ea48ea-0f74-4acd-b687-8f125df795c5, attempt_no=1, status=NO_ANSWER}
2025-10-15 15:31:00
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-15 15:31:00
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=92ea48ea-0f74-4acd-b687-8f125df795c5}
2025-10-15 15:36:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=93b692e4-42b5-41ed-b998-b904bf3712ba}
2025-10-15 15:36:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=93b692e4-42b5-41ed-b998-b904bf3712ba, attempt_no=2, status=NO_ANSWER}
2025-10-15 15:36:59
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 15:36:59
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=93b692e4-42b5-41ed-b998-b904bf3712ba}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 10:00:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T10:00:04.287378, scheduled_at=2025-10-15T10:00:04.287347, custom_extractions=null, telephony_data={duration=0.0, to_number=+917977166358, provider_call_id=06910558-6a24-4d54-b611-5d3e9a52391e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917977166358, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=212bc7f5-2ac3-4ec1-af6b-9f8c93878590, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T10:00:59.748575, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 10:00:59, id=92ea48ea-0f74-4acd-b687-8f125df795c5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 10:00:04, status=no-answer}

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{created_at_str=2025-10-15 09:54:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T09:54:06.477062, scheduled_at=2025-10-15T09:54:06.477035, custom_extractions=null, telephony_data={duration=0.0, to_number=+917977166358, provider_call_id=f4f8e640-9522-4c46-ab2a-2757a798a934, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+917977166358, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 15:13:31, callback_request_id=null, is_callback=null, fullName=ABHISHEK, resume_review_id=68ef6c9418c34103788e3cae, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections, such as Education, Skills, and Work Experience. However, work experiences are not listed in reverse chronological order, which hampers clarity., score=64, readability=The resume is relatively easy to read but could benefit from a clearer hierarchy and structure. Improve readability by using consistent formatting and more pronounced section headers., essentialSectionsPresence=All critical sections are present. However, separating contact information from other sections could enhance readability., scale=100}, atsReadabilityScore={feedback=The resume's layout is moderately compatible with ATS systems. Improving keyword density relevant to the job role can enhance ATS performance., score=62, scale=100, keyElementsReadableByATS=Contact details and work history are clearly stated, aiding ATS readability. Refining formatting and ensuring alignment with industry-specific keywords will improve overall parsing.}, impact={feedback=The resume uses bullet points to outline responsibilities but lacks quantifiable achievements. Strengthening descriptions with measurable outcomes will improve impact., score=58, spellCheck=Spell check appears adequate with minimal errors. Ensure consistent use of capitalized sections and check for typographical errors., bulletPointsUsage=Bullet points are effectively used but lack quantifiable data to back achievements. Consider adding metrics to demonstrate the scope and scale of your work., weakActionVerbs=Certain action verbs are weak or passive. Use stronger alternatives like 'led', 'managed', or 'achieved' to convey a more powerful image., scale=100, quantifyingImpact=There is minimal quantifiable data regarding work accomplishments. Including specific results, like 'reduced project time by 15%', can significantly enhance impact., repetitionAvoidance=Action verbs are often repeated, which can reduce the impact. Diversifying word choice can increase engagement and effectiveness., accomplishmentLanguage=The language doesn't consistently highlight accomplishments. Shifting focus from duties to achievements can create a more dynamic impression.}, crispness={feedback=The resume length corresponds with the experience level but suffers from verbosity. Reducing bullet point length and eliminating filler content is necessary., resumeLength=The resume's length is acceptable, given the experience noted. However, the content requires tightening for improved crispness and fluency., score=55, bulletPointsCount=The resume has a sufficient number of bullet points but should focus on conciseness. Numerous bullet points could be shortened to convey central details., fillerWords=Several sections contain filler words, diluting the impact. Removing these can significantly increase clarity and sharpness of the content., bulletPointLength=Many bullet points are lengthy and need condensation. Shortening these points can improve readability and highlight key achievements., scale=100}, qualityAddOn={feedback=Buzzwords and clichés occasionally disrupt the narrative. 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