Call Details

Bolna ID: 5771cdd4-2f0d-43ab-812e-25d412e7917f

Phone: +918220555918

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 14:39:39

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 14:51:41

Next Call Scheduled:
2025-10-15 14:51:41

Call Timeline 14
2025-10-15 14:39:41
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 14:39:42
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 14:39:45
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 14:40:12
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 14:40:12
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-15 14:40:12
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-15 14:45:39
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1fdf403c-5a5d-4f7a-9dbe-9426101b313e}
2025-10-15 14:46:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=1fdf403c-5a5d-4f7a-9dbe-9426101b313e, attempt_no=1, status=NO_ANSWER}
2025-10-15 14:46:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-15 14:46:41
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1fdf403c-5a5d-4f7a-9dbe-9426101b313e}
2025-10-15 14:52:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3942866d-b573-4edb-9175-67bb32aa755e}
2025-10-15 14:53:05
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3942866d-b573-4edb-9175-67bb32aa755e, attempt_no=2, status=NO_ANSWER}
2025-10-15 14:53:05
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 14:53:05
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3942866d-b573-4edb-9175-67bb32aa755e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 09:09:40, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T09:09:40.999237, scheduled_at=2025-10-15T09:09:40.999206, custom_extractions=null, telephony_data={duration=0.0, to_number=+918220555918, provider_call_id=611d628e-99ad-4107-bd31-696723668916, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918220555918, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 14:28:40, callback_request_id=null, is_callback=null, fullName=SHRUTHIKA, resume_review_id=68ef620d18c34103788e3a4e, reviewDetails={overallScore={score=64.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally clear and sections are organized logically, but there are minor alignment issues that can be improved. Essential sections like Work Experience and Education are present but would benefit from clearer section headings for better readability., score=68, readability=Overall readability is good due to the structured format, but minor improvements can enhance this further. Enhancing font choices or adding more space between sections can make the document easier to scan quickly., essentialSectionsPresence=The resume includes essential sections such as the Professional Experience and Education, structured in a mostly clear order. However, including a separate Skills section might increase keyword density and readability for ATS., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-friendly, with standard sections and keywords that support searchability. Streamlining the document further by avoiding complex formatting will ensure better ATS performance., score=67, scale=100, keyElementsReadableByATS=Key elements such as name, contact details, and job titles are clear, enhancing ATS readability. Incorporating more role-specific keywords will further boost ATS ranking.}, impact={feedback=The resume effectively uses strong action verbs and quantifiable achievements in most sections. However, it could benefit from further quantification of achievements in some areas to fully demonstrate impact., score=62, spellCheck=There are no notable spelling errors in the resume, indicating a thorough review process. Maintaining this level of detail will continue to ensure professionalism and credibility., bulletPointsUsage=Bullet points are used well to highlight achievements and experience, making the content easier to digest. Increasing the use of bullet points in sections where prose is still present will improve clarity., weakActionVerbs=The resume displays good use of dynamic action verbs, avoiding weak choices that diminish impact. Nonetheless, revisiting sections to replace any weaker verbs with stronger ones could enhance dynamism., scale=100, quantifyingImpact=Quantifiable impact is shown in several points, but there are still opportunities to add more specifics. It would enhance details like revenue impact and team achievements with precise figures where possible., repetitionAvoidance=Repetition of verbs is minimal, illustrating a varied vocabulary that enhances readability and engagement. Continued attention to this avoids stagnation and maintains reader interest across sections., accomplishmentLanguage=Accomplishment-focused language is strong throughout the resume, reinforcing the applicant's achievements and results-oriented mindset. Slight refinement of phrasing in some descriptions can further amplify this impact.}, crispness={feedback=The resume's content is concise but occasionally veers into lengthy descriptions that should be trimmed. Ensuring that all points are direct and to-the-point will enhance impact and clarity., resumeLength=The resume remains within a reasonable length for the experience level, avoiding unnecessary detail. Keeping the length concise while ensuring all valuable information remains is key as more experience is gained., score=60, bulletPointsCount=Bullet points are used extensively but can be distributed more evenly across all sections to maintain balance. Ensuring each role lists similar depths of achievement can provide a more balanced view., fillerWords=Filler words are largely avoided, though occasional phrases could be tightened. Ensuring every word adds value will enhance the resume's crispness and clarity., bulletPointLength=While generally concise, some bullet points are longer than necessary and could be broken down. Enhancing brevity while retaining the core message will improve readability and engagement., scale=100}, qualityAddOn={feedback=The resume maintains a stylistically consistent format but could be improved by avoiding overused buzzwords. Ensuring that language remains specific and tailored to personal achievements is key to standing out., score=64, buzzwordsCliches=Avoidance of buzzwords is generally good, though some industry jargon could be replaced with specific achievements. Tailoring language to be precise will reflect a stronger personal brand., datesFormatting=Date formatting is generally consistent but should be checked thoroughly to ensure uniformity. 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