Call Details

Bolna ID: fb5c052d-7991-4235-b47a-852be0767923

Phone: +918428028440

From: +918035316264

Status: no-answer

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-15 14:08:02

Ended:
Not set

Last Processed:
2025-10-15 14:26:03

Last Retry At:
2025-10-15 14:26:03

Next Retry Scheduled:
2025-10-15 14:20:42

Next Call Scheduled:
2025-10-15 14:20:42

Call Timeline 18
2025-10-15 14:08:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 14:08:05
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 14:08:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 14:09:05
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 14:09:05
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-15 14:09:05
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-15 14:14:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=054a1526-4f10-4507-b9bb-9f01d60acae4}
2025-10-15 14:15:42
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=054a1526-4f10-4507-b9bb-9f01d60acae4, attempt_no=1, status=NO_ANSWER}
2025-10-15 14:15:42
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-15 14:15:42
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=054a1526-4f10-4507-b9bb-9f01d60acae4}
2025-10-15 14:21:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07}
2025-10-15 14:24:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07, attempt_no=2, status=COMPLETED}
2025-10-15 14:24:53
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07, reason=Retry attempt succeeded, attempt_no=2}
2025-10-15 14:24:53
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07}
2025-10-15 14:25:03
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07, attempt_no=2, status=COMPLETED}
2025-10-15 14:25:03
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07, reason=Retry attempt succeeded, attempt_no=2}
2025-10-15 14:25:03
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07}
2025-10-15 14:26:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 14:26:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i'm just good for the talking
assistant:  Got it! Just chatting is good, but a strong, ATS-friendly resume can really boost your chances. Want to hear how we can help you get more interview calls?
user:  yeah
assistant:  Awesome! You have around ten years of experience, right? What kind of roles are you targeting?
user:  yeah i'm i'm there
assistant:   Perfect! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah
assistant:   Great! Your resume
user:  yeah i'm over
assistant:  I didn’t catch that clearly, could you please repeat?
user:  yeah i'm aware of it
assistant:   Perfect! I see
user:  i'm aware of the the schools
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  yeah i'm aware of eddy schools
assistant:   Hmm, I think you meant ATS, right? So, your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  looking for right now because i'm already placed
assistant:   That’s good to hear! Even if placed, a strong ATS-friendly resume keeps you ready for better roles. Want to know how Outspark can help you stay ahead?
user:  yeah
assistant:   Great! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Interested to know more?
user:  yeah
assistant:   Perfect! We also include two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. How valuable do you think this package is for your career?
user:  i'm not sure
assistant:   No worries! This package is usually valued over ten thousand rupees, but we offer a special discount now. Want me to share the discounted price with you?
user:  yeah tell me
assistant:   You get all this for just rupees two thousand plus GST, but only for the next three days. Serious about your career? Shall I send you the payment link on WhatsApp?
user:  yeah
assistant:   Great! I’ll send the limited-time payment link to your WhatsApp right away. Excited to help you boost your career!
user:  yes thanks
assistant:   You’re welcome! Reach out anytime if you have questions. Wishing you all the best with your career!
assistant: Call will now disconnect
, updated_at=2025-10-15T08:55:02.496298, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 08:55:02, id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, reached out to the user to discuss their resume score and job prospects. The user confirmed they were open to chatting and mentioned they were currently employed but looking for better opportunities. Anita explained the importance of having an ATS-friendly resume and offered a package that includes ten tailored CVs, cover letters, interview prep kits, and LinkedIn services, all at a discounted price of two thousand rupees plus GST for a limited time. The user expressed interest and requested the payment link, which Anita agreed to send via WhatsApp. The call concluded with Anita wishing the user well in their career., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Pricing Discussed", "disposition_3": "Payment Link Sent"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Pricing Discussed, disposition_3=Payment Link Sent}}}, smart_status=completed, conversation_duration=197.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2299, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2299, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=128, input=616}, azure_gpt-4_1-mini={output=490, input=35658}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=128, input=616, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=490, input=35658, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=37739, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 08:51:03, status=completed}

{created_at_str=2025-10-15 08:51:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=25.08, batch_id=null, cost_breakdown={synthesizer=22.99, transcriber=0.0, synthesizer_breakdown={welcome_message=0, conversation=22.99}, llm=2.0869999999999997, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.017, extraction=0, conversation=1.504, hangup=0.566}}, created_at=2025-10-15T08:51:03.530058, scheduled_at=2025-10-15T08:51:03.530035, custom_extractions=null, telephony_data={duration=0.0, to_number=+918428028440, provider_call_id=aee003bd-7bcd-47e9-99d1-35109561f6b5, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918428028440, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=fb5c052d-7991-4235-b47a-852be0767923, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  yeah i'm just good for the talking
assistant:  Got it! Just chatting is good, but a strong, ATS-friendly resume can really boost your chances. Want to hear how we can help you get more interview calls?
user:  yeah
assistant:  Awesome! You have around ten years of experience, right? What kind of roles are you targeting?
user:  yeah i'm i'm there
assistant:   Perfect! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah
assistant:   Great! Your resume
user:  yeah i'm over
assistant:  I didn’t catch that clearly, could you please repeat?
user:  yeah i'm aware of it
assistant:   Perfect! I see
user:  i'm aware of the the schools
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  yeah i'm aware of eddy schools
assistant:   Hmm, I think you meant ATS, right? So, your resume score was out of one hundred. Anything below eighty is poor for ATS. Are you getting enough relevant interview calls with your current resume?
user:  looking for right now because i'm already placed
assistant:   That’s good to hear! Even if placed, a strong ATS-friendly resume keeps you ready for better roles. Want to know how Outspark can help you stay ahead?
user:  yeah
assistant:   Great! We offer ten ATS-friendly CVs, ten tailored cover letters, and ten interview prep kits. You can customize each CV for different roles and industries. Interested to know more?
user:  yeah
assistant:   Perfect! We also include two LinkedIn services: a detailed profile review and a 14-day organic posting calendar to boost your visibility. How valuable do you think this package is for your career?
user:  i'm not sure
assistant:   No worries! This package is usually valued over ten thousand rupees, but we offer a special discount now. Want me to share the discounted price with you?
user:  yeah tell me
assistant:   You get all this for just rupees two thousand plus GST, but only for the next three days. Serious about your career? Shall I send you the payment link on WhatsApp?
user:  yeah
assistant:   Great! I’ll send the limited-time payment link to your WhatsApp right away. Excited to help you boost your career!
user:  yes thanks
assistant:   You’re welcome! Reach out anytime if you have questions. Wishing you all the best with your career!
assistant: Call will now disconnect
, updated_at=2025-10-15T08:54:49.788505, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 08:54:49, id=8bec8d4b-f37a-46d9-95de-3eb9503bbe07, campaign_id=null, summary=In the conversation, the agent, Anita from Outspark, reached out to the user to discuss their resume score and job prospects. The user confirmed they were open to chatting and mentioned they were currently employed but looking for better opportunities. Anita explained the importance of having an ATS-friendly resume and offered a package that includes ten tailored CVs, cover letters, interview prep kits, and LinkedIn services, all at a discounted price of two thousand rupees plus GST for a limited time. The user expressed interest and requested the payment link, which Anita agreed to send via WhatsApp. The call concluded with Anita wishing the user well in their career., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=197.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=2299, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2299, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=128, input=616}, azure_gpt-4_1-mini={output=490, input=35658}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=128, input=616, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=490, input=35658, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=119, input=37739, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 08:51:03, status=call-disconnected}

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Utilizing a more structured approach with clear headings and subheadings will enhance the overall presentation., score=58, readability=The overall readability is hindered by inconsistent spacing and large gaps, making it difficult to follow. Consistent formatting and alignment will help in maintaining a professional presentation., essentialSectionsPresence=Essential sections like Contact Information, Experience, and Education are present but not in ideal order. The Experience section should lead with the most current role to emphasize recent accomplishments., scale=100}, atsReadabilityScore={feedback=The resume needs improvement to increase compatibility with ATS systems. Ensuring proper headings and avoiding large gaps will help ATS clearly parse the information., score=55, scale=100, keyElementsReadableByATS=Key elements like contact information and role titles are present but not clearly labeled, which could confuse ATS parsing. Aligning all sections appropriately will enhance ATS readability.}, impact={feedback=The resume makes some use of bullet points, but lacks clear, quantifiable achievements that demonstrate impact. Stronger action verbs and quantified achievements will improve the portrayal of professional accomplishments., score=52, spellCheck=The resume appears free from major spelling errors but careful scrutiny is advised to ensure all industry-specific terms are accurately represented., bulletPointsUsage=Bullet points are used but could be more concise to enhance clarity and impact. Consider refining bullet points to focus on specific results and achievements for a stronger impression., weakActionVerbs=The resume relies on weak verbs such as 'managed' and 'implemented' frequently. Utilizing stronger verbs like 'optimized', 'championed', or 'engineered' could strengthen the impact., scale=100, quantifyingImpact=There are minimal quantifiable achievements present in the resume. Including specific metrics or numbers will significantly enhance the impact by demonstrating clear results., repetitionAvoidance=There is some repetition in the language, particularly in job roles and responsibilities. Varying the descriptions of duties and achievements will contribute to a more engaging and varied read., accomplishmentLanguage=The language used is not sufficiently accomplishment-oriented. Shifting focus to results and outcomes achieved in each role will provide a stronger narrative of success.}, crispness={feedback=The resume could benefit from increased focus and brevity to ensure key information is clearly communicated. Eliminating unnecessary filler words and ensuring concise bullet points will enhance readability., resumeLength=The overall length is reasonable, but the information could be more focused to avoid redundancy. Reviewing and condensing sections can help maintain interest and engagement., score=48, bulletPointsCount=There are numerous bullet points, but not all contribute value. Ensuring each bullet delivers critical information will improve overall crispness and professional clarity., fillerWords=There is presence of filler words that detract from the crispness and directness. Removing these unnecessary words can enhance clarity and make the resume more compelling., bulletPointLength=Bullet points are often lengthy, which may reduce impact and readability. Shortening these sentences for brevity while maintaining meaning will aid in communication., scale=100}, qualityAddOn={feedback=The resume includes some buzzwords and lacks consistent date formatting, reducing its professionalism. Attention to stylistic consistency and the use of precise language will be beneficial., score=50, buzzwordsCliches=Several buzzwords and clichés are evident, such as 'team player' and 'attention to detail.' Replacing these with concrete descriptions of skills and accomplishments will improve credibility., datesFormatting=Date formatting is inconsistent, which can confuse readers and ATS systems. Ensuring uniformity in date presentation will aid in readability and professionalism., activeVoice=The document could benefit from more active voice constructions to make achievements more dynamic. Emphasizing action and direct results will enhance engagement., scale=100, personalPronounsUsage=Personal pronouns are used infrequently, which aligns well with formal resume standards. Continuing to avoid personal pronouns keeps the tone appropriately professional.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T08:38:05.379319, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 08:38:05, id=fb5c052d-7991-4235-b47a-852be0767923, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=16, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=16}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 08:38:03, status=initiated}
Context Details
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