Call Details

Bolna ID: 3f8efbf0-3245-44e4-a82a-5038f07932b7

Phone: +917984916380

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 68.40s

Cost: ₹10.91

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-15 13:32:05

Ended:
Not set

Last Processed:
2025-10-15 13:35:03

Last Retry At:
2025-10-15 13:35:03

Next Retry Scheduled:
2025-10-15 13:38:38

Next Call Scheduled:
2025-10-15 13:38:38

Call Timeline 11
2025-10-15 13:32:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 13:32:09
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 13:32:11
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 13:32:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 13:33:38
COMPLETED MAIN
CALLBACK_UPDATE
₹9.41
Duration: 68.40s
2025-10-15 13:33:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-15 13:33:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-15 13:33:41
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68ef555d02f50f05e78cd321, scheduled_for=2025-10-15T14:03:41.752912286}
2025-10-15 13:33:46
COMPLETED MAIN
CALLBACK_UPDATE
₹10.91
Duration: 68.40s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-Up, disposition_2=Call Back Scheduled, disposition_3=Customer requested call back after 5 pm}}}
2025-10-15 13:35:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 13:35:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-15 13:35:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-15 13:35:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yes
assistant:  Hi SHUBHAM, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no ma'am i currently i'm busy
assistant:  No worries, SHUBHAM! What time can I call you back today or tomorrow?
user:  after five pm
assistant:  Great, SHUBHAM! I'll call you back after five pm today. Meanwhile, I saw you checked your resume score with us. Are you looking for a job change right now or just updating your resume?
user:  yes ma'am i'm looking for that
assistant:   That’s good to hear, SHUBHAM! We have your experience as ten years, is that correct?
user:  yes no it's eight year
assistant:   Thanks for the update, SHUBHAM! What kind of roles are you targeting?
user:  can i can i talk to you with you after five pm
assistant:  Of course, SHUBHAM! I'll call you after five pm as you said. Looking forward to our chat!
user:  ok thank you
assistant:   You’re welcome, SHUBHAM
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user:  yes
assistant:  Hi SHUBHAM, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no ma'am i currently i'm busy
assistant:  No worries, SHUBHAM! What time can I call you back today or tomorrow?
user:  after five pm
assistant:  Great, SHUBHAM! I'll call you back after five pm today. Meanwhile, I saw you checked your resume score with us. Are you looking for a job change right now or just updating your resume?
user:  yes ma'am i'm looking for that
assistant:   That’s good to hear, SHUBHAM! We have your experience as ten years, is that correct?
user:  yes no it's eight year
assistant:   Thanks for the update, SHUBHAM! What kind of roles are you targeting?
user:  can i can i talk to you with you after five pm
assistant:  Of course, SHUBHAM! I'll call you after five pm as you said. Looking forward to our chat!
user:  ok thank you
assistant:   You’re welcome, SHUBHAM
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Context Details
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