Call Details
Bolna ID:
c810cd48-8e31-43ed-b066-1a70c4df5091
Phone: +919673408901
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 93.70s
Cost: ₹13.16
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-15 13:23:05
Ended:
Not set
Last Processed:
2025-10-15 13:26:39
Last Retry At:
2025-10-15 13:26:39
Next Retry Scheduled:
2025-10-15 13:30:18
Next Call Scheduled:
2025-10-15 13:30:18
Call Timeline 10
Call History (Raw Callbacks) 5
{created_at_str=2025-10-15 07:53:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=13.16, batch_id=null, cost_breakdown={synthesizer=8.66, transcriber=1.435, synthesizer_breakdown={welcome_message=0.0, conversation=8.66}, llm=1.067, transfer_cost=0.0, platform=2.0, transcriber_breakdown={analytics=0, conversation=1.435}, network=1.85, llm_breakdown={analytics=0, summarization=0.011, extraction=0, conversation=0.737, hangup=0.319}}, created_at=2025-10-15T07:53:06.207199, scheduled_at=2025-10-15T07:53:06.207165, custom_extractions=null, telephony_data={duration=94.0, to_number=+919673408901, provider_call_id=59a08a01-86c5-45e7-8a60-b84642daf8d1, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/e2932710-e6be-47db-883e-e97253a7b820.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919673408901, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:12:29, callback_request_id=null, is_callback=null, fullName=Umesh, resume_review_id=68ef501f18c34103788e32de, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Work Experience and Education, but the order of these sections and readability could be improved. The absence of a distinct 'Summary' section with a broader view of skills and achievements is noticeable., score=62, readability=Readability is challenged due to inconsistent section structuring and the placement of less relevant sections, such as Hobbies, which could be minimized. The resume would benefit from a more uniform layout enhancing scanning by ATS and recruiters., essentialSectionsPresence=Essential sections like Work Experience and Education are present, yet they are not organized in reverse chronological order. A clearer sectioning into Summary, Skills, and Achievements could enhance the resume's structure., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly but contains some dense paragraphs and sections that could confuse the ATS parsing. Introducing more defined sections and keywords relevant to the field would enhance compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and work experience are present but need clearer delineation of sections to be fully ATS-compliant. Ensuring keywords from the job description are layered throughout the resume would aid its parsing by ATS.}, impact={feedback=The resume uses bullet points, but impact quantification is often missing, diluting the potency of achievements. Highlighting specific accomplishments with numbers would boost the resume's impact considerably., score=55, spellCheck=The spell check is generally good, but a few clarity issues with truncated words and phrases in the contact and various other sections decrease the resume's professionalism., bulletPointsUsage=Bullet points are utilized, helping to break down roles and responsibilities. However, these points often lack specificity or quantifiable achievements, which would clarify and elevate the impact., weakActionVerbs=Weaker verbs like 'Provides' and 'Works with' are prevalent when more dynamic action verbs could be used. Replacing these with stronger alternatives would enhance the reader's perception of capability., scale=100, quantifyingImpact=Quantifiable achievements are rarely mentioned; instead, the resume uses general statements of responsibility. Including metrics like time saved, percentage improved, or reduced costs would enhance the resume's effectiveness., repetitionAvoidance=Action verbs such as 'Managed' and 'Ensured' are repeated frequently. Variations in verb choice could refresh the reader's engagement and emphasize a diverse skill set., accomplishmentLanguage=The resume misses out on clearly articulated accomplishments. Phrasing achievements with active results, like 'Improved team efficiency by 20%', would significantly elevate the impact.}, crispness={feedback=The resume is slightly verbose with several lengthy bullet points diluting the impact. Reducing the bullet point length while maintaining depth would assist in enhancing crispness., resumeLength=The resume length is acceptable but could be condensed by reducing redundancy and eliminating less relevant details like Hobbies., score=52, bulletPointsCount=The number of bullet points is excessive in some sections, leading to a lack of focus. Reducing them to highlight key achievements would enhance clarity., fillerWords=There is a noticeable use of filler words that can be minimized to make statements more direct and impactful. Removing them will help to refine the clarity and crispness., bulletPointLength=Several bullet points are too long and read more like sentences rather than concise points. Shortening these would make the information more digestible., scale=100}, qualityAddOn={feedback=The resume contains a few buzzwords that could be replaced with more concrete examples. Consistent formatting for dates and active voice usage throughout would improve the document's professionalism., score=58, buzzwordsCliches=Buzzwords such as 'experienced professional' and 'effective reconciliation' are evident. More precise terminology reflecting actual achievements would make a stronger impression., datesFormatting=Formats of dates throughout the resume are inconsistent which can lead to confusion. Utilizing a single format, e.g., 'MMM YYYY', will greatly enhance readability and professionalism., activeVoice=The use of active voice is inconsistent. Ensuring sections are predominantly in active voice will help present a more confident and assertive tone., scale=100, personalPronounsUsage=Personal pronouns are generally avoided as appropriate for professional resumes. However, ensuring complete avoidance would keep the tone consistently professional.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Umesh?
user: hello
assistant: Hi Umesh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes sir tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah i'm looking at job change her job
assistant: Got it, Umesh. You have around ten years of experience, right?
user: right
assistant: What kind of roles are you targeting?
user: asset and configuration management this role i'm targeting
assistant: Nice choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no i am not aware of that
assistant: No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it gets rejected before reaching HR. Makes sense?
user: okay mhmm
assistant: Umesh, your resume scored fifty eight point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
, updated_at=2025-10-15T07:55:24.377728, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:55:24, id=c810cd48-8e31-43ed-b066-1a70c4df5091, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Umesh to discuss his job search. Umesh confirmed he is looking for a job change and has around ten years of experience, specifically targeting roles in asset and configuration management. Anita explained the concept of Applicant Tracking Systems (ATS) and how they can affect resume visibility to HR. She informed Umesh that his resume scored 58.4 out of 100, which is considered poor for ATS, potentially leading to rejections despite his qualifications. She inquired if he was receiving enough relevant interview calls with his current resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Services", "disposition_3": "Resume Score Discussion"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Services, disposition_3=Resume Score Discussion}}}, smart_status=dropped, conversation_duration=93.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=93.59994, provider_connected=false}, transcriber_duration=93.59994, transcriber_model=nova-3, synthesizer_characters=883, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=866, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=120, input=278}, azure_gpt-4_1-mini={output=194, input=17640}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=120, input=278, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=194, input=17640, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=49, input=21293, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:53:06, status=completed}
{created_at_str=2025-10-15 07:53:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=11.16, batch_id=null, cost_breakdown={synthesizer=8.66, transcriber=1.435, synthesizer_breakdown={welcome_message=0.0, conversation=8.66}, llm=1.067, platform=0, transcriber_breakdown={analytics=0, conversation=1.435}, network=0, llm_breakdown={analytics=0, summarization=0.011, extraction=0, conversation=0.737, hangup=0.319}}, created_at=2025-10-15T07:53:06.207199, scheduled_at=2025-10-15T07:53:06.207165, custom_extractions=null, telephony_data={duration=0.0, to_number=+919673408901, provider_call_id=59a08a01-86c5-45e7-8a60-b84642daf8d1, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919673408901, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:12:29, callback_request_id=null, is_callback=null, fullName=Umesh, resume_review_id=68ef501f18c34103788e32de, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Work Experience and Education, but the order of these sections and readability could be improved. The absence of a distinct 'Summary' section with a broader view of skills and achievements is noticeable., score=62, readability=Readability is challenged due to inconsistent section structuring and the placement of less relevant sections, such as Hobbies, which could be minimized. The resume would benefit from a more uniform layout enhancing scanning by ATS and recruiters., essentialSectionsPresence=Essential sections like Work Experience and Education are present, yet they are not organized in reverse chronological order. A clearer sectioning into Summary, Skills, and Achievements could enhance the resume's structure., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly but contains some dense paragraphs and sections that could confuse the ATS parsing. Introducing more defined sections and keywords relevant to the field would enhance compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and work experience are present but need clearer delineation of sections to be fully ATS-compliant. Ensuring keywords from the job description are layered throughout the resume would aid its parsing by ATS.}, impact={feedback=The resume uses bullet points, but impact quantification is often missing, diluting the potency of achievements. Highlighting specific accomplishments with numbers would boost the resume's impact considerably., score=55, spellCheck=The spell check is generally good, but a few clarity issues with truncated words and phrases in the contact and various other sections decrease the resume's professionalism., bulletPointsUsage=Bullet points are utilized, helping to break down roles and responsibilities. However, these points often lack specificity or quantifiable achievements, which would clarify and elevate the impact., weakActionVerbs=Weaker verbs like 'Provides' and 'Works with' are prevalent when more dynamic action verbs could be used. Replacing these with stronger alternatives would enhance the reader's perception of capability., scale=100, quantifyingImpact=Quantifiable achievements are rarely mentioned; instead, the resume uses general statements of responsibility. Including metrics like time saved, percentage improved, or reduced costs would enhance the resume's effectiveness., repetitionAvoidance=Action verbs such as 'Managed' and 'Ensured' are repeated frequently. Variations in verb choice could refresh the reader's engagement and emphasize a diverse skill set., accomplishmentLanguage=The resume misses out on clearly articulated accomplishments. Phrasing achievements with active results, like 'Improved team efficiency by 20%', would significantly elevate the impact.}, crispness={feedback=The resume is slightly verbose with several lengthy bullet points diluting the impact. Reducing the bullet point length while maintaining depth would assist in enhancing crispness., resumeLength=The resume length is acceptable but could be condensed by reducing redundancy and eliminating less relevant details like Hobbies., score=52, bulletPointsCount=The number of bullet points is excessive in some sections, leading to a lack of focus. Reducing them to highlight key achievements would enhance clarity., fillerWords=There is a noticeable use of filler words that can be minimized to make statements more direct and impactful. Removing them will help to refine the clarity and crispness., bulletPointLength=Several bullet points are too long and read more like sentences rather than concise points. Shortening these would make the information more digestible., scale=100}, qualityAddOn={feedback=The resume contains a few buzzwords that could be replaced with more concrete examples. Consistent formatting for dates and active voice usage throughout would improve the document's professionalism., score=58, buzzwordsCliches=Buzzwords such as 'experienced professional' and 'effective reconciliation' are evident. More precise terminology reflecting actual achievements would make a stronger impression., datesFormatting=Formats of dates throughout the resume are inconsistent which can lead to confusion. Utilizing a single format, e.g., 'MMM YYYY', will greatly enhance readability and professionalism., activeVoice=The use of active voice is inconsistent. Ensuring sections are predominantly in active voice will help present a more confident and assertive tone., scale=100, personalPronounsUsage=Personal pronouns are generally avoided as appropriate for professional resumes. However, ensuring complete avoidance would keep the tone consistently professional.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Umesh?
user: hello
assistant: Hi Umesh, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes sir tell me
assistant: Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user: yeah i'm looking at job change her job
assistant: Got it, Umesh. You have around ten years of experience, right?
user: right
assistant: What kind of roles are you targeting?
user: asset and configuration management this role i'm targeting
assistant: Nice choice! Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: no i am not aware of that
assistant: No worries! ATS is software HR uses to shortlist profiles. If your resume isn’t ATS-friendly, it gets rejected before reaching HR. Makes sense?
user: okay mhmm
assistant: Umesh, your resume scored fifty eight point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
, updated_at=2025-10-15T07:55:15.385866, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:55:15, id=c810cd48-8e31-43ed-b066-1a70c4df5091, campaign_id=null, summary=In the conversation, Anita from Outspark, a career services platform, contacted Umesh to discuss his job search. Umesh confirmed he is looking for a job change and has around ten years of experience, specifically targeting roles in asset and configuration management. Anita explained the concept of Applicant Tracking Systems (ATS) and how they can affect resume visibility to HR. She informed Umesh that his resume scored 58.4 out of 100, which is considered poor for ATS, potentially leading to rejections despite his qualifications. She inquired if he was receiving enough relevant interview calls with his current resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=93.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=93.59994, provider_connected=false}, transcriber_duration=93.59994, transcriber_model=nova-3, synthesizer_characters=883, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=866, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=120, input=278}, azure_gpt-4_1-mini={output=194, input=17640}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=120, input=278, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=194, input=17640, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=49, input=21293, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:53:06, status=call-disconnected}
{created_at_str=2025-10-15 07:53:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:53:06.207199, scheduled_at=2025-10-15T07:53:06.207165, custom_extractions=null, telephony_data={duration=0.0, to_number=+919673408901, provider_call_id=59a08a01-86c5-45e7-8a60-b84642daf8d1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919673408901, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:12:29, callback_request_id=null, is_callback=null, fullName=Umesh, resume_review_id=68ef501f18c34103788e32de, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Work Experience and Education, but the order of these sections and readability could be improved. The absence of a distinct 'Summary' section with a broader view of skills and achievements is noticeable., score=62, readability=Readability is challenged due to inconsistent section structuring and the placement of less relevant sections, such as Hobbies, which could be minimized. The resume would benefit from a more uniform layout enhancing scanning by ATS and recruiters., essentialSectionsPresence=Essential sections like Work Experience and Education are present, yet they are not organized in reverse chronological order. A clearer sectioning into Summary, Skills, and Achievements could enhance the resume's structure., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly but contains some dense paragraphs and sections that could confuse the ATS parsing. Introducing more defined sections and keywords relevant to the field would enhance compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and work experience are present but need clearer delineation of sections to be fully ATS-compliant. Ensuring keywords from the job description are layered throughout the resume would aid its parsing by ATS.}, impact={feedback=The resume uses bullet points, but impact quantification is often missing, diluting the potency of achievements. Highlighting specific accomplishments with numbers would boost the resume's impact considerably., score=55, spellCheck=The spell check is generally good, but a few clarity issues with truncated words and phrases in the contact and various other sections decrease the resume's professionalism., bulletPointsUsage=Bullet points are utilized, helping to break down roles and responsibilities. However, these points often lack specificity or quantifiable achievements, which would clarify and elevate the impact., weakActionVerbs=Weaker verbs like 'Provides' and 'Works with' are prevalent when more dynamic action verbs could be used. Replacing these with stronger alternatives would enhance the reader's perception of capability., scale=100, quantifyingImpact=Quantifiable achievements are rarely mentioned; instead, the resume uses general statements of responsibility. Including metrics like time saved, percentage improved, or reduced costs would enhance the resume's effectiveness., repetitionAvoidance=Action verbs such as 'Managed' and 'Ensured' are repeated frequently. Variations in verb choice could refresh the reader's engagement and emphasize a diverse skill set., accomplishmentLanguage=The resume misses out on clearly articulated accomplishments. Phrasing achievements with active results, like 'Improved team efficiency by 20%', would significantly elevate the impact.}, crispness={feedback=The resume is slightly verbose with several lengthy bullet points diluting the impact. Reducing the bullet point length while maintaining depth would assist in enhancing crispness., resumeLength=The resume length is acceptable but could be condensed by reducing redundancy and eliminating less relevant details like Hobbies., score=52, bulletPointsCount=The number of bullet points is excessive in some sections, leading to a lack of focus. Reducing them to highlight key achievements would enhance clarity., fillerWords=There is a noticeable use of filler words that can be minimized to make statements more direct and impactful. Removing them will help to refine the clarity and crispness., bulletPointLength=Several bullet points are too long and read more like sentences rather than concise points. Shortening these would make the information more digestible., scale=100}, qualityAddOn={feedback=The resume contains a few buzzwords that could be replaced with more concrete examples. Consistent formatting for dates and active voice usage throughout would improve the document's professionalism., score=58, buzzwordsCliches=Buzzwords such as 'experienced professional' and 'effective reconciliation' are evident. More precise terminology reflecting actual achievements would make a stronger impression., datesFormatting=Formats of dates throughout the resume are inconsistent which can lead to confusion. Utilizing a single format, e.g., 'MMM YYYY', will greatly enhance readability and professionalism., activeVoice=The use of active voice is inconsistent. Ensuring sections are predominantly in active voice will help present a more confident and assertive tone., scale=100, personalPronounsUsage=Personal pronouns are generally avoided as appropriate for professional resumes. However, ensuring complete avoidance would keep the tone consistently professional.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:53:29.942739, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:53:29, id=c810cd48-8e31-43ed-b066-1a70c4df5091, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:53:06, status=in-progress}
{created_at_str=2025-10-15 07:53:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:53:06.207199, scheduled_at=2025-10-15T07:53:06.207165, custom_extractions=null, telephony_data={duration=0.0, to_number=+919673408901, provider_call_id=59a08a01-86c5-45e7-8a60-b84642daf8d1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919673408901, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:12:29, callback_request_id=null, is_callback=null, fullName=Umesh, resume_review_id=68ef501f18c34103788e32de, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Work Experience and Education, but the order of these sections and readability could be improved. The absence of a distinct 'Summary' section with a broader view of skills and achievements is noticeable., score=62, readability=Readability is challenged due to inconsistent section structuring and the placement of less relevant sections, such as Hobbies, which could be minimized. The resume would benefit from a more uniform layout enhancing scanning by ATS and recruiters., essentialSectionsPresence=Essential sections like Work Experience and Education are present, yet they are not organized in reverse chronological order. A clearer sectioning into Summary, Skills, and Achievements could enhance the resume's structure., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly but contains some dense paragraphs and sections that could confuse the ATS parsing. Introducing more defined sections and keywords relevant to the field would enhance compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and work experience are present but need clearer delineation of sections to be fully ATS-compliant. Ensuring keywords from the job description are layered throughout the resume would aid its parsing by ATS.}, impact={feedback=The resume uses bullet points, but impact quantification is often missing, diluting the potency of achievements. Highlighting specific accomplishments with numbers would boost the resume's impact considerably., score=55, spellCheck=The spell check is generally good, but a few clarity issues with truncated words and phrases in the contact and various other sections decrease the resume's professionalism., bulletPointsUsage=Bullet points are utilized, helping to break down roles and responsibilities. However, these points often lack specificity or quantifiable achievements, which would clarify and elevate the impact., weakActionVerbs=Weaker verbs like 'Provides' and 'Works with' are prevalent when more dynamic action verbs could be used. Replacing these with stronger alternatives would enhance the reader's perception of capability., scale=100, quantifyingImpact=Quantifiable achievements are rarely mentioned; instead, the resume uses general statements of responsibility. Including metrics like time saved, percentage improved, or reduced costs would enhance the resume's effectiveness., repetitionAvoidance=Action verbs such as 'Managed' and 'Ensured' are repeated frequently. Variations in verb choice could refresh the reader's engagement and emphasize a diverse skill set., accomplishmentLanguage=The resume misses out on clearly articulated accomplishments. Phrasing achievements with active results, like 'Improved team efficiency by 20%', would significantly elevate the impact.}, crispness={feedback=The resume is slightly verbose with several lengthy bullet points diluting the impact. Reducing the bullet point length while maintaining depth would assist in enhancing crispness., resumeLength=The resume length is acceptable but could be condensed by reducing redundancy and eliminating less relevant details like Hobbies., score=52, bulletPointsCount=The number of bullet points is excessive in some sections, leading to a lack of focus. Reducing them to highlight key achievements would enhance clarity., fillerWords=There is a noticeable use of filler words that can be minimized to make statements more direct and impactful. Removing them will help to refine the clarity and crispness., bulletPointLength=Several bullet points are too long and read more like sentences rather than concise points. Shortening these would make the information more digestible., scale=100}, qualityAddOn={feedback=The resume contains a few buzzwords that could be replaced with more concrete examples. Consistent formatting for dates and active voice usage throughout would improve the document's professionalism., score=58, buzzwordsCliches=Buzzwords such as 'experienced professional' and 'effective reconciliation' are evident. More precise terminology reflecting actual achievements would make a stronger impression., datesFormatting=Formats of dates throughout the resume are inconsistent which can lead to confusion. Utilizing a single format, e.g., 'MMM YYYY', will greatly enhance readability and professionalism., activeVoice=The use of active voice is inconsistent. Ensuring sections are predominantly in active voice will help present a more confident and assertive tone., scale=100, personalPronounsUsage=Personal pronouns are generally avoided as appropriate for professional resumes. However, ensuring complete avoidance would keep the tone consistently professional.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:53:09.232522, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:53:09, id=c810cd48-8e31-43ed-b066-1a70c4df5091, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:53:06, status=ringing}
{created_at_str=2025-10-15 07:53:06, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:53:06.207199, scheduled_at=2025-10-15T07:53:06.207165, custom_extractions=null, telephony_data={duration=0.0, to_number=+919673408901, provider_call_id=59a08a01-86c5-45e7-8a60-b84642daf8d1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919673408901, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:12:29, callback_request_id=null, is_callback=null, fullName=Umesh, resume_review_id=68ef501f18c34103788e32de, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has essential sections like Work Experience and Education, but the order of these sections and readability could be improved. The absence of a distinct 'Summary' section with a broader view of skills and achievements is noticeable., score=62, readability=Readability is challenged due to inconsistent section structuring and the placement of less relevant sections, such as Hobbies, which could be minimized. The resume would benefit from a more uniform layout enhancing scanning by ATS and recruiters., essentialSectionsPresence=Essential sections like Work Experience and Education are present, yet they are not organized in reverse chronological order. A clearer sectioning into Summary, Skills, and Achievements could enhance the resume's structure., scale=100}, atsReadabilityScore={feedback=The resume is moderately ATS friendly but contains some dense paragraphs and sections that could confuse the ATS parsing. Introducing more defined sections and keywords relevant to the field would enhance compatibility., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information and work experience are present but need clearer delineation of sections to be fully ATS-compliant. Ensuring keywords from the job description are layered throughout the resume would aid its parsing by ATS.}, impact={feedback=The resume uses bullet points, but impact quantification is often missing, diluting the potency of achievements. Highlighting specific accomplishments with numbers would boost the resume's impact considerably., score=55, spellCheck=The spell check is generally good, but a few clarity issues with truncated words and phrases in the contact and various other sections decrease the resume's professionalism., bulletPointsUsage=Bullet points are utilized, helping to break down roles and responsibilities. However, these points often lack specificity or quantifiable achievements, which would clarify and elevate the impact., weakActionVerbs=Weaker verbs like 'Provides' and 'Works with' are prevalent when more dynamic action verbs could be used. Replacing these with stronger alternatives would enhance the reader's perception of capability., scale=100, quantifyingImpact=Quantifiable achievements are rarely mentioned; instead, the resume uses general statements of responsibility. Including metrics like time saved, percentage improved, or reduced costs would enhance the resume's effectiveness., repetitionAvoidance=Action verbs such as 'Managed' and 'Ensured' are repeated frequently. Variations in verb choice could refresh the reader's engagement and emphasize a diverse skill set., accomplishmentLanguage=The resume misses out on clearly articulated accomplishments. Phrasing achievements with active results, like 'Improved team efficiency by 20%', would significantly elevate the impact.}, crispness={feedback=The resume is slightly verbose with several lengthy bullet points diluting the impact. Reducing the bullet point length while maintaining depth would assist in enhancing crispness., resumeLength=The resume length is acceptable but could be condensed by reducing redundancy and eliminating less relevant details like Hobbies., score=52, bulletPointsCount=The number of bullet points is excessive in some sections, leading to a lack of focus. Reducing them to highlight key achievements would enhance clarity., fillerWords=There is a noticeable use of filler words that can be minimized to make statements more direct and impactful. Removing them will help to refine the clarity and crispness., bulletPointLength=Several bullet points are too long and read more like sentences rather than concise points. Shortening these would make the information more digestible., scale=100}, qualityAddOn={feedback=The resume contains a few buzzwords that could be replaced with more concrete examples. Consistent formatting for dates and active voice usage throughout would improve the document's professionalism., score=58, buzzwordsCliches=Buzzwords such as 'experienced professional' and 'effective reconciliation' are evident. More precise terminology reflecting actual achievements would make a stronger impression., datesFormatting=Formats of dates throughout the resume are inconsistent which can lead to confusion. Utilizing a single format, e.g., 'MMM YYYY', will greatly enhance readability and professionalism., activeVoice=The use of active voice is inconsistent. Ensuring sections are predominantly in active voice will help present a more confident and assertive tone., scale=100, personalPronounsUsage=Personal pronouns are generally avoided as appropriate for professional resumes. However, ensuring complete avoidance would keep the tone consistently professional.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:53:08.082329, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:53:08, id=c810cd48-8e31-43ed-b066-1a70c4df5091, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:53:06, status=initiated}
Context Details
{recipient_phone_number=+919673408901, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:12:29, callback_request_id=null, is_callback=null, fullName=Umesh, resume_review_id=68ef501f18c34103788e32de, parentBolnaId=null, attemptType=null}, resume_review_id=null}