Call Details

Bolna ID: cc5d3646-eaca-4214-ab8e-5e2d34b0e4ea

Phone: +916374475120

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 1.80s

Cost: ₹0.54

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-15 13:13:02

Ended:
Not set

Last Processed:
2025-10-15 13:14:39

Last Retry At:
2025-10-15 13:14:39

Next Retry Scheduled:
2025-10-15 13:18:38

Next Call Scheduled:
2025-10-15 13:18:38

Call Timeline 13
2025-10-15 13:13:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 13:13:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 13:13:11
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 13:13:12
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 13:13:26
COMPLETED MAIN
CALLBACK_UPDATE
₹0.04
Duration: 1.80s
2025-10-15 13:13:26
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-15 13:13:26
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-15 13:13:38
COMPLETED MAIN
CALLBACK_UPDATE
₹0.54
Duration: 1.80s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Connected, disposition_2=Call Answered, disposition_3=}}}
2025-10-15 13:13:38
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-15 13:13:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-10-15 13:14:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-15 13:14:39}
2025-10-15 13:14:39
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Scheduled-uninitiated retry cancelled due to main completion, timestamp=2025-10-15 13:14:39}
2025-10-15 13:14:39
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-15 13:14:39}
Call History (Raw Callbacks) 5

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user:  your call has been forwarded to
assistant:  Hi PRABHU, this is Anita from Outspark. Is it a good time to connect with you right now?
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user:  your call has been forwarded to
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Reducing them to one or two lines per point will heighten impact and ensure quick readability., scale=100}, qualityAddOn={feedback=The resume shows an organized narrative, but could be strengthened by avoiding clichés and ensuring consistency. Attention to stylistic details will elevate its professional appeal., score=62, buzzwordsCliches=Clichés such as 'proactive' can be replaced with specific examples that better demonstrate key skills. Adopting a precise, unique tone will distinguish the candidate from generic definitions., datesFormatting=Date formatting is inconsistent, shown as both months and years; standardizing this is crucial for uniformity. Consider aligning all dates, using either MM/YYYY or YYYY-MM format, consistently throughout., activeVoice=Active voice is well-utilized, though integrating more dynamic verbs can enhance its effectiveness. Active constructions effectively convey a sense of initiative and responsibility., scale=100, personalPronounsUsage=The absence of personal pronouns aligns with professional conventions, maintaining a formal tone. Continuation of this style will keep the focus on achievements and skills rather than the individual.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:43:11.233915, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:43:11, id=cc5d3646-eaca-4214-ab8e-5e2d34b0e4ea, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:43:04, status=ringing}

{created_at_str=2025-10-15 07:43:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:43:04.262011, scheduled_at=2025-10-15T07:43:04.261979, custom_extractions=null, telephony_data={duration=0.0, to_number=+916374475120, provider_call_id=870a35bf-ed0b-48c5-ae72-dfb309ed8693, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916374475120, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 13:02:05, callback_request_id=null, is_callback=null, fullName=PRABHU, resume_review_id=68ef4dc89f941c720e71090e, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume includes essential sections like Professional Summary, Key Skills, and Professional Experience, making it generally easy to navigate. However, the contact details at the top could be more clearly formatted for readability., score=69, readability=The structure is mostly consistent, but the small font size and lack of clear section headings can hinder readability. Consider using bold fonts or spacing to better delineate sections and make the resume more visually accessible., essentialSectionsPresence=Key sections such as Experience and Education are present, but the education section could include dates in a more prominent position. The summary does well to highlight expertise but could integrate achievements for more impact., scale=100}, atsReadabilityScore={feedback=The contact information is structured well for ATS but keywords specific to the industry and role could be more effectively included. Enhancing keyword usage will improve searchability by ATS systems., score=63, scale=100, keyElementsReadableByATS=Most key elements such as name, contact details, and job titles are ATS-friendly. Nonetheless, adding more industry-specific terms related to biotech and pharmaceutical production will aid ATS sorting.}, impact={feedback=The impact of the resume is adequate but can be improved with more quantified and specific achievements. Additionally, using more varied action verbs would enhance the dynamic feel of the professional history., score=60, spellCheck=There are no notable spelling errors, suggesting a careful review has been undertaken. Ensuring proper spell check is maintained will continue to uphold professionalism., bulletPointsUsage=Good use of bullet points helps break down duties and accomplishments, although more quantifiable results would strengthen their impact further. Consider structuring them to emphasize achievements and outcomes., weakActionVerbs=The resume contains some weak action verbs like 'planned', which could be replaced with stronger alternatives to better reflect impact, such as 'optimized' or 'orchestrated'. Stronger verbs will communicate a proactive approach., scale=100, quantifyingImpact=There is limited use of quantifiable data which makes it harder to measure achievements effectively. Integrating specifics like 'reduced processing time by 15%' would significantly increase persuasiveness., repetitionAvoidance=The resume avoids excessive repetition of basic duties, though some redundancy in phrases across roles could be reduced. Diversifying language used for tasks and responsibilities would prevent repetitiveness., accomplishmentLanguage=While the resume does note some responsibilities, it lacks a strong focus on accomplishments and successes. Infusing results-driven language will better demonstrate value added to previous employers.}, crispness={feedback=The resume maintains a detailed account of experience, but overly long bullet points and sections reduce readability. Concise reformulation can better capture key achievements without overloading details., resumeLength=The overall length of the resume is slightly excessive considering the experience level. Condensing the descriptions and focusing on highlights would make it more effective., score=58, bulletPointsCount=There is an adequate number of bullet points used, but some sections are overly detailed. Aim for a focused approach where each bullet point introduces a distinct, key achievement or responsibility., fillerWords=While filler words are not overwhelmingly present, some redundancy and wordiness can be eliminated. Strive for a straightforward, succinct style by removing extra adjectives and sentences., bulletPointLength=Bullet points are comprehensive but could be shortened for clarity. Reducing them to one or two lines per point will heighten impact and ensure quick readability., scale=100}, qualityAddOn={feedback=The resume shows an organized narrative, but could be strengthened by avoiding clichés and ensuring consistency. Attention to stylistic details will elevate its professional appeal., score=62, buzzwordsCliches=Clichés such as 'proactive' can be replaced with specific examples that better demonstrate key skills. Adopting a precise, unique tone will distinguish the candidate from generic definitions., datesFormatting=Date formatting is inconsistent, shown as both months and years; standardizing this is crucial for uniformity. Consider aligning all dates, using either MM/YYYY or YYYY-MM format, consistently throughout., activeVoice=Active voice is well-utilized, though integrating more dynamic verbs can enhance its effectiveness. Active constructions effectively convey a sense of initiative and responsibility., scale=100, personalPronounsUsage=The absence of personal pronouns aligns with professional conventions, maintaining a formal tone. Continuation of this style will keep the focus on achievements and skills rather than the individual.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:43:05.994013, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:43:05, id=cc5d3646-eaca-4214-ab8e-5e2d34b0e4ea, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:43:04, status=initiated}
Context Details
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