Call Details

Bolna ID: 138fe5b0-2d07-4deb-86d7-a91df72ff475

Phone: +918460274067

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 12:41:17

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 12:53:13

Next Call Scheduled:
2025-10-15 12:53:13

Call Timeline 14
2025-10-15 12:41:18
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 12:41:21
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:41:23
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:41:49
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:41:49
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-15 12:41:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-15 12:47:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ffa58408-238a-4b43-b6c2-e62bfc066a58}
2025-10-15 12:48:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=ffa58408-238a-4b43-b6c2-e62bfc066a58}
2025-10-15 12:48:13
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-15 12:48:13
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ffa58408-238a-4b43-b6c2-e62bfc066a58}
2025-10-15 12:53:18
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8cddb8c1-14a0-4bc9-8887-e0bcc4fcdba0}
2025-10-15 12:53:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=8cddb8c1-14a0-4bc9-8887-e0bcc4fcdba0}
2025-10-15 12:53:50
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 12:53:50
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=8cddb8c1-14a0-4bc9-8887-e0bcc4fcdba0}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 07:17:17, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:17:17.420054, scheduled_at=2025-10-15T07:17:17.420026, custom_extractions=null, telephony_data={duration=0.0, to_number=+918460274067, provider_call_id=7dc18574-88d0-4817-a934-715872d7104b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918460274067, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=138fe5b0-2d07-4deb-86d7-a91df72ff475, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:18:12.916969, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:18:12, id=ffa58408-238a-4b43-b6c2-e62bfc066a58, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:17:17, status=no-answer}

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{created_at_str=2025-10-15 07:11:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:11:18.4327, scheduled_at=2025-10-15T07:11:18.432674, custom_extractions=null, telephony_data={duration=0.0, to_number=+918460274067, provider_call_id=e61de771-1edb-47ea-b707-b2019d0d466a, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918460274067, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 12:30:17, callback_request_id=null, is_callback=null, fullName=Chirag, resume_review_id=68ef46489f941c720e71071a, reviewDetails={overallScore={score=63.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume format is generally straightforward and easy to read, with clearly defined sections. However, the address and personal details at the beginning could be minimized to focus more on professional content., score=66, readability=Readability is good overall, but there are a few sections like 'Hard Skills' where spacing can be improved. The excessive underlines and bullet formatting can distract from the content's clarity., essentialSectionsPresence=Essential sections such as Experience, Education, and Skills are present, which is crucial for a comprehensive resume. However, consider placing the Summary section at the top for better emphasis on career objectives., scale=100}, atsReadabilityScore={feedback=The resume is generally ATS-friendly with clear sections and roles. However, sub-sections like 'Languages' and 'Certificates' without proper labels might cause misreading by some systems., score=67, scale=100, keyElementsReadableByATS=Most critical elements such as role titles and employer names are prominent and clear. Adding specific industry-related keywords could further optimize this resume for ATS compatibility.}, impact={feedback=There is a clear attempt to use bullet points and some action verbs; however, quantifiable achievements are lacking for some job descriptions. More specific data or numerical achievements would greatly enhance the impact of this resume., score=62, spellCheck=Overall, the spelling is accurate, but there are minor grammatical inconsistencies. A thorough spell and grammar check could further polish this resume., bulletPointsUsage=The use of bullet points is consistent, but some points are quite long and could benefit from being more concise. Breaking them up might improve clarity and ensure each point is impactful., weakActionVerbs=Some sections use weaker verbs that don't fully capture the impact of the candidate's contributions. Strengthening action verbs throughout the resume would add to the assertiveness of the content., scale=100, quantifyingImpact=There is limited use of quantifiable results, which would greatly benefit the overall impact of the resume. Including specific achievements, such as percentage increases or cost reductions, would add value., repetitionAvoidance=Some action verbs and phrases are repetitive, which reduces the overall impact and readability. Consider varying the language to maintain interest and emphasize different skills and achievements., accomplishmentLanguage=While there is some effort to highlight achievements, clarity around specific accomplishments could be improved. Including more detailed and specific accomplishments would enhance this section.}, crispness={feedback=While the resume is detailed, it needs greater conciseness to maintain the reader's interest. Use of shorter, sharper statements would improve crispness and professional impact., resumeLength=The current length is slightly extended for the amount of content provided. Condensing some sections could make it more impactful and easier for employers to scan quickly., score=59, bulletPointsCount=The number of bullet points per job is adequate but can appear overwhelming in some sections. Consider pruning less critical points to focus on the most significant achievements., fillerWords=Several bullet points include filler words that could be removed to create a more powerful and succinct message. Eliminating such words would enhance the directness and sharpness of the resume., bulletPointLength=Bullet point length varies considerably, with some being too long and dense. Shortening these will enhance readability and retention of information., scale=100}, qualityAddOn={feedback=Overall, the resume uses a professional tone, but the frequent use of certain buzzwords dilutes its uniqueness. Ensure language is precise and tailored to the specific job application., score=64, buzzwordsCliches=There is a moderate presence of generic buzzwords that could be replaced with more tailored and descriptive language. Be more specific with achievements and skills instead., datesFormatting=Date formatting is generally consistent, but slight variation is seen which can be standardized for better clarity. Use a consistent format like 'Month Year' for all entries., activeVoice=The use of active voice is prevalent, which adds to the assertiveness of the achievements and roles. Ensure that all statements maintain this active tone for consistency., scale=100, personalPronounsUsage=The resume rightly avoids personal pronouns, maintaining a professional third-person perspective. 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