Call Details
Bolna ID:
cacb6387-86b1-4a18-a123-26cb0c1fed0d
Phone: +917995660466
From: N/A
Status: completed
Processing: COMPLETED
Duration: 18.00s
Cost: ₹2.62
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-15 12:45:18
Last Retry At:
2025-10-15 12:45:18
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
Call History (Raw Callbacks) 5
{created_at_str=2025-10-15 07:13:17, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=2.62, batch_id=null, cost_breakdown={synthesizer=1.72, transcriber=0.273, synthesizer_breakdown={welcome_message=0, conversation=1.72}, llm=0.12300000000000001, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.273}, network=0.925, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.099, hangup=0.018}}, created_at=2025-10-15T07:13:17.453852, scheduled_at=2025-10-15T07:13:17.453819, custom_extractions=null, telephony_data={duration=19.0, to_number=+917995660466, provider_call_id=6b3f590f-ad37-4b27-ae27-738de7e2340b, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/7622d77b-2331-4a19-964d-c58f1f5f23c9.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+917995660466, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2fd03f42-5395-4330-be58-109f0a863fab, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi , this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: holy
assistant: Hey! I get it — that score probably hit you like a surprise, right? Look, a low resume score isn’t the end. It’s actually a golden chance to fix what’s holding you back.
Tell me, what’s your goal right now? Are you hunting for a new job, thinking about a career shift, or something else?
, updated_at=2025-10-15T07:14:04.001163, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:14:04, id=cacb6387-86b1-4a18-a123-26cb0c1fed0d, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. The user expresses surprise at their resume score, which is low. Anita reassures the user that this score is an opportunity for improvement and asks about the user's current goals regarding their job search or career plans., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Call Outcome", "disposition_2": "No Sale", "disposition_3": "No Interest"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Outcome, disposition_2=No Sale, disposition_3=No Interest}}}, smart_status=not_started, conversation_duration=18.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=17.799938, provider_connected=false}, transcriber_duration=17.799938, transcriber_model=nova-3, synthesizer_characters=172, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=172, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=130}, azure_gpt-4_1-mini={output=108, input=2057}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=130, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=108, input=2057, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1187, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:13:17, status=completed}
{created_at_str=2025-10-15 07:13:17, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=2.12, batch_id=null, cost_breakdown={synthesizer=1.72, transcriber=0.273, synthesizer_breakdown={welcome_message=0, conversation=1.72}, llm=0.12300000000000001, platform=0, transcriber_breakdown={analytics=0, conversation=0.273}, network=0, llm_breakdown={analytics=0, summarization=0.006, extraction=0, conversation=0.099, hangup=0.018}}, created_at=2025-10-15T07:13:17.453852, scheduled_at=2025-10-15T07:13:17.453819, custom_extractions=null, telephony_data={duration=0.0, to_number=+917995660466, provider_call_id=6b3f590f-ad37-4b27-ae27-738de7e2340b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917995660466, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2fd03f42-5395-4330-be58-109f0a863fab, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: hello
assistant: Hi , this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: holy
assistant: Hey! I get it — that score probably hit you like a surprise, right? Look, a low resume score isn’t the end. It’s actually a golden chance to fix what’s holding you back.
Tell me, what’s your goal right now? Are you hunting for a new job, thinking about a career shift, or something else?
, updated_at=2025-10-15T07:13:55.116721, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:13:55, id=cacb6387-86b1-4a18-a123-26cb0c1fed0d, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. The user expresses surprise at their resume score, which is low. Anita reassures the user that this score is an opportunity for improvement and asks about the user's current goals regarding their job search or career plans., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=18.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=17.799938, provider_connected=false}, transcriber_duration=17.799938, transcriber_model=nova-3, synthesizer_characters=172, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=172, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=130}, azure_gpt-4_1-mini={output=108, input=2057}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=130, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=108, input=2057, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1187, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:13:17, status=call-disconnected}
{created_at_str=2025-10-15 07:13:17, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:13:17.453852, scheduled_at=2025-10-15T07:13:17.453819, custom_extractions=null, telephony_data={duration=0.0, to_number=+917995660466, provider_call_id=6b3f590f-ad37-4b27-ae27-738de7e2340b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917995660466, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2fd03f42-5395-4330-be58-109f0a863fab, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:13:27.813708, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:13:27, id=cacb6387-86b1-4a18-a123-26cb0c1fed0d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:13:17, status=in-progress}
{created_at_str=2025-10-15 07:13:17, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:13:17.453852, scheduled_at=2025-10-15T07:13:17.453819, custom_extractions=null, telephony_data={duration=0.0, to_number=+917995660466, provider_call_id=6b3f590f-ad37-4b27-ae27-738de7e2340b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917995660466, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2fd03f42-5395-4330-be58-109f0a863fab, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:13:20.669146, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:13:20, id=cacb6387-86b1-4a18-a123-26cb0c1fed0d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:13:17, status=ringing}
{created_at_str=2025-10-15 07:13:17, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:13:17.453852, scheduled_at=2025-10-15T07:13:17.453819, custom_extractions=null, telephony_data={duration=0.0, to_number=+917995660466, provider_call_id=6b3f590f-ad37-4b27-ae27-738de7e2340b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917995660466, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=2fd03f42-5395-4330-be58-109f0a863fab, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T07:13:19.514536, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 07:13:19, id=cacb6387-86b1-4a18-a123-26cb0c1fed0d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 07:13:17, status=initiated}
Context Details
{recipient_phone_number=+917995660466, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=2fd03f42-5395-4330-be58-109f0a863fab, attemptType=RETRY}, resume_review_id=null}