Call Details

Bolna ID: ed834a20-b492-4e45-b0ac-df1ddd3b1262

Phone: +919456484669

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 12:30:18

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 12:41:46

Next Call Scheduled:
2025-10-15 12:41:46

Call Timeline 14
2025-10-15 12:30:19
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 12:30:21
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:30:24
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:31:00
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:31:00
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-15 12:31:00
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-15 12:36:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f9858f2a-14c9-43cc-b13b-459d8cfde639}
2025-10-15 12:36:46
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=f9858f2a-14c9-43cc-b13b-459d8cfde639}
2025-10-15 12:36:46
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-15 12:36:46
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=f9858f2a-14c9-43cc-b13b-459d8cfde639}
2025-10-15 12:42:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bb3b036d-ad4f-44be-a34b-24bde7a6a33b}
2025-10-15 12:42:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=bb3b036d-ad4f-44be-a34b-24bde7a6a33b}
2025-10-15 12:42:49
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 12:42:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bb3b036d-ad4f-44be-a34b-24bde7a6a33b}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 07:00:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T07:00:18.889282, scheduled_at=2025-10-15T07:00:18.889255, custom_extractions=null, telephony_data={duration=0.0, to_number=+919456484669, provider_call_id=b06f9775-df77-43da-8442-94852c108370, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919456484669, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 12:19:16, callback_request_id=null, is_callback=null, fullName=Pankaj, resume_review_id=68ef43649f941c720e71063e, reviewDetails={overallScore={score=56, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a basic structure but lacks a polished layout, making it less appealing at a glance. Improving the alignment and fonts used can significantly enhance readability., score=60, readability=While the content is detailed, the presentation makes it quite cluttered and hard to follow. Implementing clearer section headings and whitespace would make information more digestible., essentialSectionsPresence=The resume contains essential sections like Profile Summary and Organisational Experience. However, the Education section lacks a reverse chronological order which is crucial for emphasis on recent achievements., scale=100}, atsReadabilityScore={feedback=The resume meets most ATS readability requirements but could be improved with more keyword optimization. Enhancing keyword usage will further improve its visibility in automated screenings., score=60, scale=100, keyElementsReadableByATS=Key data like contact info and job titles are ATS-friendly, but the lack of role-specific keywords reduces the document’s effectiveness. Ensure all relevant sections are labeled clearly to optimize ATS reading.}, impact={feedback=Impact is diluted by lack of quantifiable achievements and weak action verbs. Introducing stronger results-oriented language would enhance this section's impact., score=55, spellCheck=There are no glaring spelling errors, although grammatical refinement would improve professionalism. Regular proofreading and use of spell-checking tools can maintain quality., bulletPointsUsage=The document does use bullet points, but they are not consistently poignant or impactful. More concise and focused bullet points would better emphasize key accomplishments and responsibilities., weakActionVerbs=Many sections use repetitive and weak verbs like 'Responsible for' which could be replaced with stronger verbs. Consider more active verbs like 'Implemented', 'Enhanced', or 'Facilitated' for better engagement., scale=100, quantifyingImpact=There's a scarcity of quantifiable outcomes such as percentages or statistics which could significantly elevate the document's effectiveness. Including more measurable achievements would provide tangible insights into your impact., repetitionAvoidance=The resume tends to repeat similar responsibilities, diluting its strength. Focusing on diversity in roles and achievements could enhance the document considerably., accomplishmentLanguage=Achievement-oriented language is underutilized; the focus is more on duties than accomplishments. Shift towards result-driven language to highlight your contributions effectively.}, crispness={feedback=Resume lacks crispness with overly long bullet points and redundant information. Eliminating unnecessary details can improve precision and impact., resumeLength=The resume is appropriately detailed for the candidate's experience level, though trimming non-essential content would enhance its clarity. Aim for a one-page format focusing on recent and relevant information., score=50, bulletPointsCount=While there are numerous bullet points, their excessive length undermines their impact. It’s advisable to limit bullet points to two lines each and focus on key achievements., fillerWords=The resume contains filler words that dilute key ideas. Removing unnecessary adjectives and adverbs can enhance the document's clarity and conciseness., bulletPointLength=Many bullet points are overly verbose, making them less effective. Strive to make bullet points concise, using active verbs to start each point, for greater readability and engagement., scale=100}, qualityAddOn={feedback=The use of buzzwords and inconsistent formatting affect the overall quality. 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