Call Details

Bolna ID: 6acae920-bc7f-4cae-b204-9c63c691bf9b

Phone: +919701775772

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-15 12:02:17

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 12:14:49

Next Call Scheduled:
2025-10-15 12:14:49

Call Timeline 14
2025-10-15 12:02:18
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 12:02:23
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:02:26
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:03:22
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 12:03:22
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-15 12:03:22
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-15 12:09:17
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7ea4d051-cc75-45c1-a850-4f763a6e85e1}
2025-10-15 12:09:49
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=BUSY, retry_bolna_id=7ea4d051-cc75-45c1-a850-4f763a6e85e1}
2025-10-15 12:09:49
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-15 12:09:49
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=7ea4d051-cc75-45c1-a850-4f763a6e85e1}
2025-10-15 12:15:18
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=69478ea4-314e-4560-bfbb-7f19f4177bac}
2025-10-15 12:15:51
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=BUSY, retry_bolna_id=69478ea4-314e-4560-bfbb-7f19f4177bac}
2025-10-15 12:15:51
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 12:15:51
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=69478ea4-314e-4560-bfbb-7f19f4177bac}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 06:39:17, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:39:17.444, scheduled_at=2025-10-15T06:39:17.443969, custom_extractions=null, telephony_data={duration=0.0, to_number=+919701775772, provider_call_id=2b1be39a-b3e5-46c7-bd50-39b7bb8e712f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919701775772, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=6acae920-bc7f-4cae-b204-9c63c691bf9b, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:39:48.802155, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:39:48, id=7ea4d051-cc75-45c1-a850-4f763a6e85e1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:39:17, status=busy}

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{created_at_str=2025-10-15 06:32:18, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:32:18.534921, scheduled_at=2025-10-15T06:32:18.534886, custom_extractions=null, telephony_data={duration=0.0, to_number=+919701775772, provider_call_id=c9f09577-589e-4076-aca8-444faecfa230, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919701775772, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:51:43, callback_request_id=null, is_callback=null, fullName=MANJUSHA, resume_review_id=68ef3d3c18c34103788e2d59, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clearly defined sections, making it easy to follow. However, the alignment and space utilization in some parts could be improved to ensure optimal readability., score=70, readability=The font size and style are consistent throughout, enhancing overall readability. Minor improvements in text alignment would further enhance clarity., essentialSectionsPresence=All essential sections such as Professional Summary, Work Experience, and Education are present and aptly highlighted. Consider -adding a more detailed Skills section to emphasize technical abilities., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-compatible, with clear section headings and straightforward formatting. Including more industry-related keywords would enhance its alignment with ATS mechanisms., score=65, scale=100, keyElementsReadableByATS=Key elements like name, contact information, and job titles are easily discernible by ATS systems. Ensuring minimized use of overly-designed elements will maintain compatibility.}, impact={feedback=The resume outlines key responsibilities and skills but often lacks specific metrics or achievements. Using more quantified outcomes would enhance the impact., score=58, spellCheck=The resume mostly adheres to correct spelling, though reviewing for minor typographical errors can ensure full professionalism., bulletPointsUsage=The resume employs bullet points effectively, aiding in readability. However, fewer, more focused bullet points could communicate achievements more powerfully., weakActionVerbs=Some action verbs are weaker and can be replaced with stronger alternatives. This would significantly bolster the authority and impact of statements., scale=100, quantifyingImpact=There is minimal quantification of impacts (e.g., percentages or figures), which should be incorporated to convey accomplishments decisively., repetitionAvoidance=There is a recurring use of certain phrases and terms which may reduce overall engagement. Varying language more would provide a more dynamic presentation., accomplishmentLanguage=While there is an attempt to highlight achievements, stronger accomplishment-oriented language would enhance credibility and impact. Incorporating more result-oriented outcomes will enrich the narrative.}, crispness={feedback=The resume tends to be verbose in some sections, impacting overall crispness and clarity. Condensing the Work Experience section would result in a more impactful document., resumeLength=At multiple pages, the resume is slightly long for the experience level depicted. Aim to condense content to a maximum of one or two pages for concise presentation., score=55, bulletPointsCount=There is an excessive use of bullet points, hindering focus. Reducing and condensing them will help maintain reader attention and emphasize key achievements., fillerWords=Several filler words are used throughout, which could be omitted for a cleaner narrative. Focus on directness and necessity to enhance clarity., bulletPointLength=Long-winded bullet points detract from the resume's crispness. Breaking them into concise statements will improve readability and impact., scale=100}, qualityAddOn={feedback=There are some instances of using common buzzwords that can be replaced with specific examples to demonstrate skills and achievements. 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