Call Details

Bolna ID: dcfab84e-f4e9-45b1-9f49-5caba47af50a

Phone: +918100753531

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 11:56:20

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 12:01:59

Next Call Scheduled:
2025-10-15 12:01:59

Call Timeline 6
2025-10-15 11:56:21
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 11:56:24
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:56:26
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:56:59
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:56:59
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-15 11:56:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-10-15 06:26:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:26:21.765964, scheduled_at=2025-10-15T06:26:21.76594, custom_extractions=null, telephony_data={duration=0.0, to_number=+918100753531, provider_call_id=c9277117-68b5-437d-9af9-054b34fe7bf4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918100753531, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:45:56, callback_request_id=null, is_callback=null, fullName=DIPANKARBANIK, resume_review_id=68ef3bb818c34103788e2cdc, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents the essential sections like Experience and Education, but the formatting needs improvement for better readability. Ensure consistent use of bolding, spacing, and clear section headings to enhance the overall layout, especially for ATS systems., score=65, readability=The use of clear fonts and sufficient white space enhances readability. However, the lack of proper structure within the experience section could be improved. Ensure that each job description has consistent formatting and uses bullet points effectively., essentialSectionsPresence=The chronological order of the Experience section is generally correct, although it could benefit from strictly following the reverse chronological order. Consider including a brief, impactful summary at the beginning to make the resume even more engaging., scale=100}, atsReadabilityScore={feedback=Enhance ATS compatibility by using relevant keywords and structuring the content systematically. Ensure all sections are well-labelled and easily parseable., score=60, scale=100, keyElementsReadableByATS=Make sure key information like name, contact details, and experience history are easy to parse. Include a dedicated skills section with relevant keywords.}, impact={feedback=The bullet points are used effectively to describe responsibilities and accomplishments. Quantifying achievements with numbers will greatly enhance the impact., score=60, spellCheck=The resume has some spelling errors, which can be distracting. Please conduct a thorough spell-check and proofread the document., bulletPointsUsage=The resume utilizes bullet points to describe the roles and tasks performed at various companies, which contributes to clarity., weakActionVerbs=Replace weak verbs like 'Handling' and 'Administering' with stronger action verbs such as 'Managed' or 'Oversaw'., scale=100, quantifyingImpact=Quantifying your achievements is crucial. Instead of 'Increased sales,' specify by how much (e.g., 'Increased sales by 15%'). Add specific metrics whereever possible., repetitionAvoidance=Minimize the repetition of action verbs to keep it fresh and impactful. Vary the phrasing to make the content attractive., accomplishmentLanguage=Focus on accomplishment-oriented language. Ensure each bullet point highlights what you achieved.}, crispness={feedback=The resume is slightly lengthy and contains some redundant information. Aim to be more concise and make every word count to maximize impact within the given length., resumeLength=The resume is slightly longer than optimal. Remove less relevant details or combine repetitive points to make it concise and impactful., score=50, bulletPointsCount=The number of bullet points seems appropriate, but they should be even more focused on achievements. Reduce the number of bullet points in each role., fillerWords=Identify sentences that lack substance and delete them. Focus on using strong verbs and quantifiable results., bulletPointLength=Ensure bullet points are as concise as possible while still conveying your accomplishments. Long bullet points should be rewritten to convey the information in a concise manner., scale=100}, qualityAddOn={feedback=The resume can be improved by eliminating buzzwords and ensuring consistency in date formats. Use active voice consistently throughout the document for a more professional tone., score=55, buzzwordsCliches=Avoid using general terms such as 'result-oriented'. Instead, use more specific language to describe your skills and accomplishments., datesFormatting=Ensure consistency in the date formats throughout. Use a single format (e.g., MM/YYYY, Month YYYY) to maintain professionalism., activeVoice=Use active voice throughout the resume to make the descriptions more dynamic and engaging. This can improve readability and impact., scale=100, personalPronounsUsage=Avoid using personal pronouns (e.g., 'I,' 'me'). Always use the third person to portray an air of professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:26:58.988991, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:26:58, id=dcfab84e-f4e9-45b1-9f49-5caba47af50a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=25, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=25}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:26:21, status=busy}

{created_at_str=2025-10-15 06:26:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:26:21.765964, scheduled_at=2025-10-15T06:26:21.76594, custom_extractions=null, telephony_data={duration=0.0, to_number=+918100753531, provider_call_id=c9277117-68b5-437d-9af9-054b34fe7bf4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918100753531, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:45:56, callback_request_id=null, is_callback=null, fullName=DIPANKARBANIK, resume_review_id=68ef3bb818c34103788e2cdc, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents the essential sections like Experience and Education, but the formatting needs improvement for better readability. Ensure consistent use of bolding, spacing, and clear section headings to enhance the overall layout, especially for ATS systems., score=65, readability=The use of clear fonts and sufficient white space enhances readability. However, the lack of proper structure within the experience section could be improved. Ensure that each job description has consistent formatting and uses bullet points effectively., essentialSectionsPresence=The chronological order of the Experience section is generally correct, although it could benefit from strictly following the reverse chronological order. Consider including a brief, impactful summary at the beginning to make the resume even more engaging., scale=100}, atsReadabilityScore={feedback=Enhance ATS compatibility by using relevant keywords and structuring the content systematically. Ensure all sections are well-labelled and easily parseable., score=60, scale=100, keyElementsReadableByATS=Make sure key information like name, contact details, and experience history are easy to parse. Include a dedicated skills section with relevant keywords.}, impact={feedback=The bullet points are used effectively to describe responsibilities and accomplishments. Quantifying achievements with numbers will greatly enhance the impact., score=60, spellCheck=The resume has some spelling errors, which can be distracting. Please conduct a thorough spell-check and proofread the document., bulletPointsUsage=The resume utilizes bullet points to describe the roles and tasks performed at various companies, which contributes to clarity., weakActionVerbs=Replace weak verbs like 'Handling' and 'Administering' with stronger action verbs such as 'Managed' or 'Oversaw'., scale=100, quantifyingImpact=Quantifying your achievements is crucial. Instead of 'Increased sales,' specify by how much (e.g., 'Increased sales by 15%'). Add specific metrics whereever possible., repetitionAvoidance=Minimize the repetition of action verbs to keep it fresh and impactful. Vary the phrasing to make the content attractive., accomplishmentLanguage=Focus on accomplishment-oriented language. Ensure each bullet point highlights what you achieved.}, crispness={feedback=The resume is slightly lengthy and contains some redundant information. Aim to be more concise and make every word count to maximize impact within the given length., resumeLength=The resume is slightly longer than optimal. Remove less relevant details or combine repetitive points to make it concise and impactful., score=50, bulletPointsCount=The number of bullet points seems appropriate, but they should be even more focused on achievements. Reduce the number of bullet points in each role., fillerWords=Identify sentences that lack substance and delete them. Focus on using strong verbs and quantifiable results., bulletPointLength=Ensure bullet points are as concise as possible while still conveying your accomplishments. Long bullet points should be rewritten to convey the information in a concise manner., scale=100}, qualityAddOn={feedback=The resume can be improved by eliminating buzzwords and ensuring consistency in date formats. Use active voice consistently throughout the document for a more professional tone., score=55, buzzwordsCliches=Avoid using general terms such as 'result-oriented'. Instead, use more specific language to describe your skills and accomplishments., datesFormatting=Ensure consistency in the date formats throughout. Use a single format (e.g., MM/YYYY, Month YYYY) to maintain professionalism., activeVoice=Use active voice throughout the resume to make the descriptions more dynamic and engaging. This can improve readability and impact., scale=100, personalPronounsUsage=Avoid using personal pronouns (e.g., 'I,' 'me'). Always use the third person to portray an air of professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:26:26.064968, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:26:26, id=dcfab84e-f4e9-45b1-9f49-5caba47af50a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=25, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=25}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:26:21, status=ringing}

{created_at_str=2025-10-15 06:26:21, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:26:21.765964, scheduled_at=2025-10-15T06:26:21.76594, custom_extractions=null, telephony_data={duration=0.0, to_number=+918100753531, provider_call_id=c9277117-68b5-437d-9af9-054b34fe7bf4, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918100753531, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:45:56, callback_request_id=null, is_callback=null, fullName=DIPANKARBANIK, resume_review_id=68ef3bb818c34103788e2cdc, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume presents the essential sections like Experience and Education, but the formatting needs improvement for better readability. Ensure consistent use of bolding, spacing, and clear section headings to enhance the overall layout, especially for ATS systems., score=65, readability=The use of clear fonts and sufficient white space enhances readability. However, the lack of proper structure within the experience section could be improved. Ensure that each job description has consistent formatting and uses bullet points effectively., essentialSectionsPresence=The chronological order of the Experience section is generally correct, although it could benefit from strictly following the reverse chronological order. Consider including a brief, impactful summary at the beginning to make the resume even more engaging., scale=100}, atsReadabilityScore={feedback=Enhance ATS compatibility by using relevant keywords and structuring the content systematically. Ensure all sections are well-labelled and easily parseable., score=60, scale=100, keyElementsReadableByATS=Make sure key information like name, contact details, and experience history are easy to parse. Include a dedicated skills section with relevant keywords.}, impact={feedback=The bullet points are used effectively to describe responsibilities and accomplishments. Quantifying achievements with numbers will greatly enhance the impact., score=60, spellCheck=The resume has some spelling errors, which can be distracting. Please conduct a thorough spell-check and proofread the document., bulletPointsUsage=The resume utilizes bullet points to describe the roles and tasks performed at various companies, which contributes to clarity., weakActionVerbs=Replace weak verbs like 'Handling' and 'Administering' with stronger action verbs such as 'Managed' or 'Oversaw'., scale=100, quantifyingImpact=Quantifying your achievements is crucial. Instead of 'Increased sales,' specify by how much (e.g., 'Increased sales by 15%'). Add specific metrics whereever possible., repetitionAvoidance=Minimize the repetition of action verbs to keep it fresh and impactful. Vary the phrasing to make the content attractive., accomplishmentLanguage=Focus on accomplishment-oriented language. Ensure each bullet point highlights what you achieved.}, crispness={feedback=The resume is slightly lengthy and contains some redundant information. Aim to be more concise and make every word count to maximize impact within the given length., resumeLength=The resume is slightly longer than optimal. Remove less relevant details or combine repetitive points to make it concise and impactful., score=50, bulletPointsCount=The number of bullet points seems appropriate, but they should be even more focused on achievements. Reduce the number of bullet points in each role., fillerWords=Identify sentences that lack substance and delete them. Focus on using strong verbs and quantifiable results., bulletPointLength=Ensure bullet points are as concise as possible while still conveying your accomplishments. Long bullet points should be rewritten to convey the information in a concise manner., scale=100}, qualityAddOn={feedback=The resume can be improved by eliminating buzzwords and ensuring consistency in date formats. Use active voice consistently throughout the document for a more professional tone., score=55, buzzwordsCliches=Avoid using general terms such as 'result-oriented'. Instead, use more specific language to describe your skills and accomplishments., datesFormatting=Ensure consistency in the date formats throughout. Use a single format (e.g., MM/YYYY, Month YYYY) to maintain professionalism., activeVoice=Use active voice throughout the resume to make the descriptions more dynamic and engaging. This can improve readability and impact., scale=100, personalPronounsUsage=Avoid using personal pronouns (e.g., 'I,' 'me'). Always use the third person to portray an air of professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:26:23.599932, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:26:23, id=dcfab84e-f4e9-45b1-9f49-5caba47af50a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=25, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=25}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:26:21, status=initiated}