Call Details

Bolna ID: daf9fff8-9773-440a-8710-d80ddfc03cf0

Phone: +919703210148

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-15 11:44:21

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-15 11:55:50

Next Call Scheduled:
2025-10-15 11:55:50

Call Timeline 14
2025-10-15 11:44:22
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-15 11:44:26
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:44:28
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:44:50
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-15 11:44:50
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-15 11:44:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-15 11:50:04
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a400aa12-3caf-4bf4-9ead-b3475e8922e4}
2025-10-15 11:50:50
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, status=NO_ANSWER, retry_bolna_id=a400aa12-3caf-4bf4-9ead-b3475e8922e4}
2025-10-15 11:50:50
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-15 11:50:50
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a400aa12-3caf-4bf4-9ead-b3475e8922e4}
2025-10-15 11:56:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=038fa43c-2d7c-421a-94df-bd16e8e0be0e}
2025-10-15 11:57:13
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, status=NO_ANSWER, retry_bolna_id=038fa43c-2d7c-421a-94df-bd16e8e0be0e}
2025-10-15 11:57:13
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-15 11:57:13
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=038fa43c-2d7c-421a-94df-bd16e8e0be0e}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-15 06:20:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:20:03.828355, scheduled_at=2025-10-15T06:20:03.828329, custom_extractions=null, telephony_data={duration=0.0, to_number=+919703210148, provider_call_id=37072c50-7229-4037-984b-1e6afcbd3afe, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919703210148, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=daf9fff8-9773-440a-8710-d80ddfc03cf0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-15T06:20:49.426404, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-15 06:20:49, id=a400aa12-3caf-4bf4-9ead-b3475e8922e4, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-15 06:20:03, status=no-answer}

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{created_at_str=2025-10-15 06:14:22, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-15T06:14:22.606719, scheduled_at=2025-10-15T06:14:22.606687, custom_extractions=null, telephony_data={duration=0.0, to_number=+919703210148, provider_call_id=18628c67-d308-40a4-8ba2-19b05b0568ed, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919703210148, recipient_data={recipient_phone_number=null, review_completed=2025-10-15 11:34:12, callback_request_id=null, is_callback=null, fullName=DASARI, resume_review_id=68ef39299f941c720e71023e, reviewDetails={overallScore={score=59.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections such as Education, Technical Skills, and Experience. However, the lack of a Professional Summary could affect the initial impression and context for the reader., score=64, readability=The layout is relatively easy to follow but could benefit from clearer spacing and alignment to enhance readability. Consistent use of fonts and bullet points would make the information clearer and more accessible., essentialSectionsPresence=The Education and Experience sections are present and well-detailed, but a Professional Summary is missing. Inclusion of a Projects section can also showcase more specific skills and accomplishments., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and company names are clear for ATS parsing, supporting system readability. Including more industry-specific keywords could further enhance ATS effectiveness., score=65, scale=100, keyElementsReadableByATS=The layout supports ATS readability with clear headings and consistent formatting. Ensure phrases align with job descriptions and industry jargon to optimize ATS keyword matching.}, impact={feedback=The resume lacks quantifiable achievements, which reduces the impact of described responsibilities. Overall, the impact is moderate due to a lack of specific numerical outcomes and accomplishments., score=57, spellCheck=The resume appears free of spelling errors, which positively impacts professionalism. However, attention to concise, powerful word choice is needed to improve overall impression., bulletPointsUsage=The use of bullet points is consistent, helping to break down complex information into digestible pieces. To improve, make sure each bullet point starts with a strong action verb and captures a unique aspect of your role., weakActionVerbs=The current verbs used, such as 'worked' and 'collaborated', could be stronger. Use action verbs like 'led', 'achieved', 'implemented', and 'optimized' to reflect your initiatives more assertively., scale=100, quantifyingImpact=Most responsibilities are described without quantifiable results or metrics. Adding specific numbers to describe achievements would greatly enhance the resume's impact., repetitionAvoidance=There is some redundancy in the language, particularly in descriptions of similar technical tasks across different roles. A more varied vocabulary will make each achievement sound distinct., accomplishmentLanguage=The resume leans more toward listing responsibilities rather than accomplishments. Integrating more result-driven language will highlight your contributions better.}, crispness={feedback=This resume is somewhat lengthy given the level of experience, potentially diluting key messages. The length and density of the bullet points can be tightened for better focus and clarity., resumeLength=The resume is on the longer side for a professional with this level of experience, potentially overwhelming employers. Condensing sections and focusing on highlights will make a more compelling case., score=52, bulletPointsCount=There's a high count of bullet points, which may overwhelm readers and dilute the impact of individual achievements. Shortening and consolidating related bullet points can lead to a more impactful presentation., fillerWords=The resume can be improved by eliminating unnecessary filler words that add length without value. Conciseness will increase readability and emphasize key achievements., bulletPointLength=Some bullet points are overly detailed, turning into small paragraphs rather than concise statements. Aim for brevity to maintain the reader's attention and ensure clarity., scale=100}, qualityAddOn={feedback=While the resume includes necessary information, there are buzzwords and clichés that reduce its originality. Consistent formatting of dates and the use of active voice are mostly present but can be improved., score=59, buzzwordsCliches=The resume relies on certain broad terms like 'team player', which are overly common. Providing specific examples will better illustrate your skills and stand out more effectively., datesFormatting=Date formatting is generally consistent, yet some variation in expression can detract from clarity. Uniform date styles across the resume will improve professionalism., activeVoice=Most statements use an active voice, though some are passively structured. 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